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No audio output device is installed


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#1
Belski

Belski

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Hi there

Whenever I turn on my laptop at the bottom right hand corner of the screen where the volume level is usually displayed is a small red circle with a white cross in it and when I hover the cursor over it I am informed that no audio output device is installed. When I restart my laptop it sometimes goes away and I am able to watch/listen to things with sound but more often than not I am informed that no audio output device is installed. I would like to know how to fix this. It has been going on for about a week now and I am not sure why it started. I have browsed the internet for solutions but everything I have tried has failed to solve the problem.

Please help!
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#2
phillpower2

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Hi :unsure: Belski :)
The fact that the issue comes and goes may suggest that it is a hardware issue
and possibly a bad speaker connection, what is the make and model of laptop.
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#3
Belski

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The laptop is a sony vaio VGN-N38Z/W
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#4
Belski

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Thanks for the welcome by the way. You got any more advice on the post?
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#5
rshaffer61

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Have you checked the bios to make sure the onboard sound is enabled?

OK then lets make sure the audio is enabled in the bios.
Reboot the system and at the first post screen tap the Del key normally and it should get you into the BIOS
In there find either the Advanced, Onboard or Integrated Peripherals areas.
Using the keyboard arrow keys scroll down to the Audio entry and make sure it is Enabled and if not then look at the bottom of the screen it will tell you how to adjust or modify the values to Enable it.
When done make sure to click F10 to Save and Exit with the setting.
You will then be asked to click Y to Verify the Save and Exit
The system will now reboot with the new settings saved.
Let me know if this helps.
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#6
phillpower2

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Please follow the guidance offered by Ron, but in the event it is found to be a hardware issue I will be more than happy to suggest where you can obtain a USB sound card in the UK
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