[hypnoticstate]

Every night from around 8-10 pm i suddenly can't connect to the internet. If i type in a web address one of two things will happen; 1) it will almost immediately tell me it couldn't connect or 2) it might load the header of the site then carry on trying to load the rest forever without managing it. Right clicking my network icon in the system tray and running the troubleshooter for diagnostics just asks "what type of problem are you having" or something; the message that comes up when there's no error found. There's also no yellow ! icon over it which there is if there is a connection issue.

What could be making my computer seem to be connected but no connection actually making it through? Restarting the router can sometimes help but only for a few minutes and it's usually a few hours or sometimes the next morning before i can get back online again. I've only recently bought this internet connection about a month ago and it worked fine for the first 3 weeks or so.

I'm in UK, provider is Orange Broadband and router is Netgear N150 - DGN1000

Edited by hypnoticstate, 21 July 2011 - 01:23 PM.

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Anyone? The evening is fast approaching and I'd like to get this sorted before it gets here.

[hypnoticstate]

Anyone? The evening is fast approaching and I'd like to get this sorted before it gets here.

[Hellknight]

next time this issue comes up, could you try to ping google.com, and let us know if you get any time-outs?
To run the ping, open your start menu, and either choose "run" en then type in "cmd", and press ok (in case you are using windows XP) or type "cmd" directly in the search bar in the startmenu and then press enter(for vista/win7.
in the window that appears, type:
"ping google.com" and then press enter

[hypnoticstate]

Will do.

[hypnoticstate]

Here's the report. Not looking good.

[hypnoticstate]

Could really use the help guys

[Hellknight]

can you run a trace to google.com, both when your connection is doing fine, and when it's experiencing these issues?
Same steps as before, but now, instead of ping, use tracert (so, in command prompt, tracert google.com)

[hypnoticstate]

This is when it's WORKING


If it happens again tonight I'll do it again and show the results here.

[hypnoticstate]

Doesn't seem to be doing it tonight for some reason. Would having my Xbox 360 set as a DMZ matter? I removed it today as the DMZ and now it isn't happening. To clarify; i haven't used my xbox at all during these outages so it has been off and it might just be coincidence.

[admin]

Very unusual for time related network outages to be a local issue. Have you contacted your ISP?

[hypnoticstate]

No but they're notoriously bad for customer help so i came here first. I'll be getting in touch with them if no one here can think of anything and if it happens again.