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#1
zeek-i-said

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after U shut down for the night and restart in AM, cold boot, my key board won't work. Normally it does after a reboot. Just lately, it's also the mouse. I have to keep rebooting until I get the right combo-nation.
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#2
Macboatmaster

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A few more details are required.
Make and model of computer if branded.
Are mouse and keyboard USB, PS2 etc.
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#3
zeek-i-said

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hmm...


Computer Profile Summary
Computer Name: Us (in WORKGROUP) — Donna and Russ
Profile Date: Friday, July 22, 2011 4:56:56 PM
Advisor Version: 8.1m
Windows Logon: Compaq_Owner


Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Compaq Presario 061 RJ100AA-ABA SR2014HM NA640 0n41411RE101NAOS 00
System Serial Number: CNH6421529
Chassis Serial Number: DM0001
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.93 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: ASUSTek Computer INC. NAOS 1.05
Serial Number: MS1C6AS24001591
Bus Clock: 214 megahertz
BIOS: Phoenix Technologies, LTD 3.00 06/30/2006
Drives Memory Modules c,d
120.01 Gigabytes Usable Hard Drive Capacity
9.14 Gigabytes Hard Drive Free Space

LITE-ON COMBO SOHC-4836K [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3120213AS [Hard drive] (120.03 GB) -- drive 0, SMART Status: Healthy 1984 Megabytes Usable Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Local Drive Volumes


c: (NTFS on drive 0) 113.23 GB 8.39 GB free
d: (FAT32 on drive 0) 6.78 GB 751 MB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Compaq_Owner 7/22/2011 4:03:25 PM (admin)
Guest 7/16/2011 12:00:21 PM
local system accounts
Administrator never (admin)
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_fddfa904 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

EPSON NX100 Series on USB002
Lexmark Z2300 Series on USB001
Lexmark Z2300 Series on USB001
Microsoft Shared Fax Driver on SHRFAX:
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Primary IDE Channel [Controller] (3x)
Secondary IDE Channel [Controller] (3x)
Standard Dual Channel PCI IDE Controller (3x) NVIDIA GeForce 6150 LE [Display adapter]
DELL 1905FP [Monitor] (19.3"vis, s/n T611656LA857, June 2005)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller Realtek High Definition Audio
Virus Protection [Back to Top] new Group Policies
Norton AntiVirus Version 18.6.0.29
Virus Definitions Version Up To Date
Realtime File Scanning On
None discovered
Communications Other Devices
Data Fax SoftModem with SmartCP


NVIDIA nForce Networking Controller
Logitech Driver Interface (2x)
USB Human Interface Device
DinoLite Plus and Pro #2
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech HID-compliant Marble Mouse
NVIDIA Network Bus Enumerator
USB Mass Storage Device
USB Root Hub (2x)
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#4
Macboatmaster

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I do not think it is the cause of the issue but you are on the limit here of free space. On that drive you should be looking at 12Gb free or certainly very close to that.
120.01 Gigabytes Usable Hard Drive Capacity
9.14 Gigabytes Hard Drive Free Space

What is shown in device manager for your keyboard and mouse.
as it appears to be a keyboard connected PS2 it cannot be a usb port issue.
The mouse I presume is USB

Please confrim this and in device manager, on the view tab - show hidden devices please post details of any wanrings by any entries.
Here is the latest driver for that mouse
http://logitech-louk...setpoint480.exe

Edited by Macboatmaster, 22 July 2011 - 04:02 PM.

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#5
zeek-i-said

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Woa! Too much porn, my friend. 32.9GB now free. How do I get to 'device mngr'? I do not see it in start/settings/crntrl pnnl.
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#6
Macboatmaster

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Start, Right click My Computer, click properties, click hardware tab, click device manager
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#7
zeek-i-said

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I'm not sure if this screen shot helps or not. Yes the mouse is usb and keyboard is round pluig, PS/2 Tis ain't cool, it won't attach.
ahh .jpg

Attached Files


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#8
Macboatmaster

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Explore the warning on Logitech Driver Interface.
Double clcik to open that entry.
If it says no driver
Here is the download
http://www.pcpitstop...~Interface.html
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#9
zeek-i-said

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earlier today I tried to update the drivers. The wizzard said it could not. No her does it say, "no driver" The link you sent has no link to d/l the driver. For the past few days firefox just fails and again when I relaunch an an hour or so after a warmboot. Now, I'm concerned
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#10
zeek-i-said

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I just went t the logitech siteand d/led 'hardware helper' it scans your pc and repors drivers that need to be updated. After this is not free. jpg attached

Attached Files


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#11
Macboatmaster

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Soryy about that I found the link and did not notice that it said no download.
I would not to be to concerned at this time about the report from Logitech regarding the driver updates.
It is always a good idea to have the latest drivers, but at this time we should concern ourselves with ONLY those that have warnings against them
I cannot understand your reply

No her does it say, "no driver"

Please explain again.

As from now if you send me a screenshot please send it as an acutal image not a file that I have to open.
It will not attach as Bitmap is too large. Use JPEG that will attach.

In view of what you have now reported run a chkdsk /r
That is Start, run type cmd
at the prompt on the winodw that opens type chkdsk C: /r
note the space between the chkdsk and C and the C and /r.
After it has completed and please do not interrupt it and the system reboots. Go Control Panel event viewer, click application on left pane, scroll in main window to winlogon entry. Double click to open, check that it is the checkdisk results.
Left click once on the double page symbol that is below the up and down arrows.
Right click and paste to the message box on your reply.

Edited by Macboatmaster, 23 July 2011 - 03:33 PM.

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#12
zeek-i-said

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I simply meant "No Where"...not "no her"
I did what you said in cmd and get...
"'chdsk' is not recognized as an internal or external command, operable program or batcch file"
As for the attaced files, they were .JPG, bitmap would not attach.
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#13
Macboatmaster

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Well what does it say then please., if No Where does it say no driver.
I appreciate that is what you simply meant, but I could not just see that.

As for the attaced files, they were .JPG, bitmap would not attach.

They were not JPEG, they ARE Bitmap
dvcmngr.bmp

chdsk

"'chdsk' is not recognized as an internal or external command, operable program or batcch file"


is NOT correct it is chkdsk
If you type the command correctly it WILL work.
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#14
zeek-i-said

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CAN YOU SAY "S-L-O-W"?
I don't understand the files I attached. The default format was .bmp but the site would not let it attach, I did it again and saved as .jpg and it worked.'properties' says it is bitmap...I'm clueless now.
<<Go Control Panel event viewer, click application on left pane, scroll in main window to winlogon entry. Double click to open, check that it is the checkdisk results.
Left click once on the double page symbol that is below the up and down arrows.
Right click and paste to the message box on your reply. >>
Now you lost me again, I have no tab called 'event viewer' in contrl pnl.
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#15
zeek-i-said

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Yesterday I went thru the entire list on device mngr, I d/led and installed any available updated driver. problem now is the icon of two blue monitors has a red "X" eventhough I am connected. On the AM cold boot the mouse or keyboard did not work. t took 4 reboots to get the proper combo. I know set-point updated. Then opening my email, I had to enter the PW twice and still got no mail, verry odd. Which leads me to ask, do you know of a program that PW protects OE as well as the folders? My wife keeps reading my emails and ruining surprises, like x-mass', birthday's, etc.
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