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Rootkit, I think.../ VERY slow internet / Many scans run witho


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#16
Lisa0917

Lisa0917

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Done. Both programs and both hard drives. It really takes a long time on the 2TB :unsure:

I actually do clean up and defrag regularly. I use Piriform's CCleaner and Defraggler. The boot time cleaner on Puran is great. The computer seems fine now. It is possible that there are hardware reasons why it is still being sluggish. I lost a hard drive to a thunderstorm last month, and the board was sadly abused by its former owner. I never intended to use this computer for anything much more than a backup, but the old one died and the new board has a manufacturing defect. I've been lazy about getting it replaced :)

I thank-you for your help. I don't know as much about malware as I do other computer aspects and I know my limits. I appreciate any other suggestions you have.
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#17
Essexboy

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It could well be hardware, an area in which I am not that knowledgeable, hower, I know a man who is

I will clear my tools now and let you run for a bit, if it plays up again post in the hardware forum and let me know. I will then point a tech towards it :yes:

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :)

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now copy/paste this: ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /Uninstall, it needs to be there.

    Posted Image

  • Please follow the prompts to uninstall Combofix.
  • This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

SPRING CLEAN

Download and run Puran Disc Defragmenter
For the first run I would recommend a boot defrag and disk check
Posted Image

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe :unsure:
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#18
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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