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unknown malware/bug[RESOLVED]


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#1
simon harrison

simon harrison

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Hi
I have used your site before with usetobe who sorted my smitfraud issue. I'm now back with a friends problem. His PC was logging into windows (XP pro) and then as it settles the screen refreshes before any app can be run. I've logged on in safe mode with networking and run all suggested sorts. It now logs on and settles; but it doesn't feel right to me. I went into IE and tried to get to this site and IE shut down and does so every time I retry. As I say I've run adawar, ewido and spybot and we have mcaffee already loaded. Internet access is via a router. The latest updates for sp1 are loaded. HJT below. Any help would be greatly appreciated and thanks in advance.

Logfile of HijackThis v1.99.1
Scan saved at 11:35:21, on 31/05/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PC-Duo Enterprise Client\clMeterSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
I:\tt\IWINLOAD.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\Documents and Settings\HarrisonS\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SDWin32 Class - {11AEA49F-20A7-4E8D-BABE-65EA2AB94430} - C:\WINDOWS\System32\jwvbx.dll
O2 - BHO: adlog Class - {22B9A67D-E689-44B6-B775-0E8FE84B4F9B} - C:\WINDOWS\System32\hgiqygf.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SDWin32 Class - {664D1D76-FC43-44D6-920A-05DF1C4C2F4B} - C:\WINDOWS\System32\lfxuy.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: SDWin32 Class - {AAE620CE-3207-4C85-894A-3CB09349BFB8} - C:\WINDOWS\System32\blgnk.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O2 - BHO: SDWin32 Class - {F3A8C83D-4427-4F1F-85C2-E15CB723AC93} - C:\WINDOWS\System32\hbqln.dll
O2 - BHO: (no name) - {} - (no file)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [LUGuard] C:\PC-DUO~1\LUGuard.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1103620773128
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: LANutil32 Distribution Agent - Vector Networks Limited - C:\PC-Duo Enterprise Client\CLDISTSVC.EXE
O23 - Service: LANutil32 Software Metering Agent - Vector Networks Limited - C:\PC-Duo Enterprise Client\clMeterSvc.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe

Regards


Simon Harrison
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#2
Metallica

Metallica

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I do see a few reasons why IE could be crashing.

Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O2 - BHO: SDWin32 Class - {11AEA49F-20A7-4E8D-BABE-65EA2AB94430} - C:\WINDOWS\System32\jwvbx.dll
O2 - BHO: adlog Class - {22B9A67D-E689-44B6-B775-0E8FE84B4F9B} - C:\WINDOWS\System32\hgiqygf.dll (file missing)

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SDWin32 Class - {664D1D76-FC43-44D6-920A-05DF1C4C2F4B} - C:\WINDOWS\System32\lfxuy.dll

O2 - BHO: SDWin32 Class - {AAE620CE-3207-4C85-894A-3CB09349BFB8} - C:\WINDOWS\System32\blgnk.dll

O2 - BHO: SDWin32 Class - {F3A8C83D-4427-4F1F-85C2-E15CB723AC93} - C:\WINDOWS\System32\hbqln.dll
O2 - BHO: (no name) - {} - (no file)

O15 - Trusted Zone: http://www.neededware.com

Reboot and let me know if that helped.

Regards,
  • 0

#3
simon harrison

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Hi Metallica
Very quick response there. I ran HJT and it now seems ok. I've briefed my friend on staying clean and post the latest hjt log for your info.

Logfile of HijackThis v1.99.1
Scan saved at 12:06:30, on 31/05/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PC-Duo Enterprise Client\clMeterSvc.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\HarrisonS\Desktop\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [LUGuard] C:\PC-DUO~1\LUGuard.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1103620773128
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: LANutil32 Distribution Agent - Vector Networks Limited - C:\PC-Duo Enterprise Client\CLDISTSVC.EXE
O23 - Service: LANutil32 Software Metering Agent - Vector Networks Limited - C:\PC-Duo Enterprise Client\clMeterSvc.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe


Hopefully all is well, many thanks

Regards

Simon
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#4
Metallica

Metallica

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Looks good. :tazz:

In case any files turn out to be missing/damaged, you still have to upgrade to SP2 anyway, so do that first.

Please have a look at my site for some tips on how to remove and prevent spyware.

Regards,
  • 0

#5
simon harrison

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OK Pieter

Will do.

Thanks very much for your help.

Regards

Simon
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#6
Metallica

Metallica

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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