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How Do I deal with this?


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#1
Need2BGeek

Need2BGeek

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System Information (local)
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windows version: Windows XP Service Pack 3, 5.1, build: 2600
windows dir: C:\WINDOWS
CPU: GenuineIntel Intel® Pentium® 4 CPU 3.60GHz Intel586, level: 15
2 logical processors, active mask: 3
RAM: 937930752 total
VM: 2147352576, free: 2051817472



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Conclusion
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6 crash dumps have been found and analyzed. 5 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

symevent.sys

ati2cqag.sys

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.


I'm not sure how to update these drivers, I google it but a bunch of websites pop up and it didnt seem to work either. Can someone please help me?
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#2
Neil Jones

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ati2cqag.dll = Graphics card driver. May be caused by card itself or drivers. Get new drivers from ati.com.

symevent.sys = part of Norton internet security software, anti-virus or Norton 360. This may mean the installation is corrupted which may mean uninstalling and reinstalling the software in question.
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#3
Need2BGeek

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thank you :)
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