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Computer gets stuck randomly


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#1
DjRaMiX

DjRaMiX

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Hello guys,
I am a computer technician for the last 4 years,
usually i never have any problems fixing any computer.
but my home computer though is alittle troubling me.

i am running a desktop pc,
windows xp pro sp3 32 Bit
4 GB RAM 800 GHz
Intel E7400 Core 2 Duo @ 2.80 GHz
2 X 250GB Hard Drives (one for the OS and one just for files)


about 2 weeks ago i the commputer won't boot and the hard drive didnt show any sign of life, so i put another used hard drive on it,
tried reinstalling windows xp pro sp3 32 Bit, and half way through i had problems but finally i was able to run windows. windows was
getting stuck very quickly, just ranodmly having black or blank screens, or just freeze up, sometimes after reboot i would see a windows registry error fix that was comleted "successfully".
i decided to get a new hard drive, so i got a brand new one, and still same problems.

thanks for the help in advance.
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#2
rshaffer61

rshaffer61

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Hello DjRaMiX.... Welcome to
GeeksToGo, :)
:unsure: :yes:

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
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  • Sometimes it may be a extended amount of time to get back to you. If it has been
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    make sure they will not cause any further issues.


First
thing that comes to mind is either a bad cable connection to the HD or possibly a bad motherboard controller.
Have you tried bench testing inside the case?
Disconnect everything from the Motherboard except
  • keyboard
  • mouse
  • video output
  • 20+4 powercable
  • 4/8 pin 12v wire both coming from the powersupply,
  • Cpu fan wire
  • power and reset button to the case
  • case speaker
Now you should have NOTHING connected to the motherboard except what was listed above.

The goal here is just to test the mobo:

If the computer still will not boot up the please remove the motherboard from the computer along with the power supply

place the motherboard on a piece of card board larger than the motherboard,

this will eliminate a short from the mobo to the case which could be a possibility

Install the cpu with, 1 stick ram in dimm 1, power supply, case switch and case speaker
Connect ps2 mouse and keyboard along with the monitor
Repeat the above and power on
If the computer now boots into bios you most likely had a case short so make sure when installing the motherboard in the case that you use standoffs,
and they line up with the mounting holes in the motherboard and none of the standoffs touch anything else on the underside of the board.


Thanks to Cbarnard for these instructions
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