[betctru]

I don't know if this helps, this was the Defrag report....

 Auslogics Disk Defrag Report.pdf   231.92KB   482 downloads

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The majority are Opera cache file, IM logs and AVG logs. Along with a few MP4 files . So all in all not a major problem

How is it runningt now ?

[Essexboy]

The majority are Opera cache file, IM logs and AVG logs. Along with a few MP4 files . So all in all not a major problem

How is it runningt now ?

[betctru]

Things were running well, but when I saw all the Opera cache files in the listing I sent you, I decided to run TFC. It hung up on "Stopping processes" for over an hour and I actually had to force a shutdown, as TFC wouldn't force close, nor could I shut it down using task manager. Downloaded a fresh copy, it did the same thing.

Upon reboot, I got the following message:
AVG IDS application has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something...etc, etc, etc.

and, in a separate dialog box
"The instruction at "0x7c910b2c" referenced memory at "0x02ad7128". The memory could not be "written".
Click on OK to terminate the program.

Betsy

[Essexboy]

To clear the opera cache see this page

To clear the AVG logs then see this one

Those are the most fragmented areas and clearing them will help a great deal

Let me know how that goes

[betctru]

I've cleared those two caches using the instructions (though the one for Opera isn't for the latest version and it's slightly different now). Rebooted. Ran auslogics, still at 18%, maybe that is as good as it gets.

Tried running TFC; it gets as far as "Stopping processes" and the desktop disappears, then it locks up and I have to force a restart.

No more AVG error messages, but I am going to uninstall AVG and add Avast.

Betsy

[Essexboy]

In that case I would suggest you download Avast to your desktop from here

Download the AVG removal tool from here to your desktop

Uninstall AVG via Add/remove
After the reboot run the AVG removal tool
Reboot
Install Avast

Enter your e-mail address when you register and that is it forget about it for a year

[betctru]

Ran the Add/Remove on AVG; stalled, I rebooted and ran it again, it seemed to finish and rebooted.

Now running the AVG remover; it has stopped on "Running AVG process" for about twenty minutes now.....

Betsy

[Essexboy]

OK stop it and install Avast, the main elements should have gone

[betctru]

AVAST! installed... I can't get the firewall installed? Is it because I had the Windows Firewall installed when I installed AVAST? I've tried disabling the WIndows Firewall and enabling Avast!'s but it says "not available."

Also, last night I did a scan, Avast found a virus and recommended a bootscan; the bootscan removed a couple other things, but then found Sun counterspy.msi in one of the CAB folders and said it couldn't do anything with it.

Betsy

Edited by betctru, 19 September 2011 - 09:16 AM.

[Essexboy]

Cab files are OK as they can do nothing until they are opened, and that one is probably password protected

What version of Avast did you download ? As the free one does not have a firewall

[betctru]

I was offered a real deal and wanted some of the additional security offered by Avast Internet Security, so I purchased it....

Betsy

[Essexboy]

OK so you have AIS what error does it give when you try to start the Firewall ?

Also you would have received a file called Licence.Avastlic did you double click that to enter the licence and activate AIS ?

[betctru]

It says "Unable to start firewall."

And yes, I've doubleclicked the license to add it. I've also clicked the "Insert" button license within Avast to add it again.

I'm running the Windows firewall since the Avast one won't run...

[Essexboy]

Hmm more weird than weird

OK go to Control Panel > Add/remove programmes
Select Avast
Once you have done that on the left will appear a series of options
Select Repair
Select next and let it do its thing
A reboot may be required

[betctru]

that did it, thanks!

Betsy