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Google Redirecting - OTL Log included


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#1
ClaireJ

ClaireJ

    New Member

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Hi,

Below is my OTL log.

I am experiencing the same problem as lots of others with Google redirecting any links I click on.

Hope you can help me out!

Thanks,

Claire




OTL logfile created on: 7/29/2011 4:30:46 PM - Run 1
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Users\Gregory\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.96 Gb Total Physical Memory | 1.69 Gb Available Physical Memory | 42.63% Memory free
7.92 Gb Paging File | 4.42 Gb Available in Paging File | 55.83% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 283.34 Gb Total Space | 228.08 Gb Free Space | 80.49% Space Free | Partition Type: NTFS

Computer Name: GREGORY-PC | User Name: Gregory | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - File not found --
PRC - [2011/07/29 16:29:56 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Users\Gregory\Desktop\OTL.exe
PRC - [2011/01/13 19:54:26 | 000,464,856 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
PRC - [2011/01/13 19:42:12 | 003,811,648 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
PRC - [2011/01/13 19:39:32 | 000,783,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
PRC - [2011/01/13 19:37:02 | 000,705,856 | ---- | M] (SoftThinks SAS) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
PRC - [2010/11/03 09:27:43 | 000,231,888 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10h_ActiveX.exe
PRC - [2010/06/08 16:49:30 | 000,013,336 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2010/06/08 16:49:26 | 000,284,696 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
PRC - [2010/04/24 01:10:34 | 000,209,768 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2010/04/24 01:10:28 | 000,483,688 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2010/02/28 02:33:14 | 000,077,664 | ---- | M] () -- C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\OFFICEVIRT.EXE
PRC - [2010/02/09 19:34:00 | 001,807,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
PRC - [2009/10/15 09:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
PRC - [2009/09/18 10:54:20 | 000,169,312 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
PRC - [2009/06/24 22:21:38 | 000,409,744 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
PRC - [2009/06/09 15:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2009/05/21 14:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/05/21 14:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe


========== Modules (SafeList) ==========

MOD - [2011/07/29 16:29:56 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Users\Gregory\Desktop\OTL.exe
MOD - [2010/08/21 06:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2011/04/14 14:01:38 | 000,245,352 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe -- (mfefire)
SRV:64bit: - [2011/04/14 14:01:38 | 000,200,056 | ---- | M] () [Unknown | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe -- (McShield)
SRV:64bit: - [2011/04/14 14:01:38 | 000,149,032 | ---- | M] (McAfee, Inc.) [Unknown | Running] -- C:\Program Files\Common Files\mcafee\systemcore\mfevtps.exe -- (mfevtp)
SRV:64bit: - [2010/10/07 20:34:28 | 000,509,416 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\mcafee\VirusScan\mcods.exe -- (McODS)
SRV:64bit: - [2010/05/21 05:47:36 | 000,098,208 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2010/03/10 10:14:44 | 000,355,440 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (McProxy)
SRV:64bit: - [2010/03/10 10:14:44 | 000,355,440 | ---- | M] (McAfee, Inc.) [Disabled | Stopped] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (McOobeSv)
SRV:64bit: - [2010/03/10 10:14:44 | 000,355,440 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (McNASvc)
SRV:64bit: - [2010/03/10 10:14:44 | 000,355,440 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (McNaiAnn)
SRV:64bit: - [2010/03/10 10:14:44 | 000,355,440 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (mcmscsvc)
SRV:64bit: - [2010/03/10 10:14:44 | 000,355,440 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McMPFSvc)
SRV:64bit: - [2009/07/14 02:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/06/09 15:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2011/01/26 11:30:32 | 000,822,104 | ---- | M] (McAfee, Inc.) [Auto | Stopped] -- C:\Windows\Temp\0188761311797750mcinst.exe -- (0188761311797750mcinstcleanup) McAfee Application Installer Cleanup (0188761311797750)
SRV - [2011/01/13 19:37:02 | 000,705,856 | ---- | M] (SoftThinks SAS) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE -- (SftService)
SRV - [2010/11/03 09:53:26 | 000,867,080 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)
SRV - [2010/11/03 09:42:17 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2010/06/08 16:49:30 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc) Intel®
SRV - [2010/04/24 01:10:34 | 000,209,768 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2010/04/24 01:10:28 | 000,483,688 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/09/18 10:54:20 | 000,169,312 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe -- (AdobeActiveFileMonitor8.0)
SRV - [2009/06/10 22:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/06/06 01:07:28 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2009/05/21 14:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/05/10 08:06:08 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2011/04/14 14:01:38 | 000,530,304 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\mfehidk.sys -- (mfehidk)
DRV:64bit: - [2011/04/14 14:01:38 | 000,441,840 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfefirek.sys -- (mfefirek)
DRV:64bit: - [2011/04/14 14:01:38 | 000,283,744 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\mfewfpk.sys -- (mfewfpk)
DRV:64bit: - [2011/04/14 14:01:38 | 000,190,520 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfeavfk.sys -- (mfeavfk)
DRV:64bit: - [2011/04/14 14:01:38 | 000,121,376 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfeapfk.sys -- (mfeapfk)
DRV:64bit: - [2011/04/14 14:01:38 | 000,094,992 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mferkdet.sys -- (mferkdet)
DRV:64bit: - [2011/04/14 14:01:38 | 000,075,160 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\mfenlfk.sys -- (mfenlfk)
DRV:64bit: - [2011/04/14 14:01:38 | 000,063,056 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\cfwids.sys -- (cfwids)
DRV:64bit: - [2011/03/11 07:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 07:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/08/25 19:36:04 | 010,611,552 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/06/25 19:33:36 | 000,076,912 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2010/06/22 07:07:24 | 000,304,760 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Apfiltr.sys -- (ApfiltrService)
DRV:64bit: - [2010/06/08 16:33:14 | 000,540,696 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/04/24 01:10:32 | 000,022,376 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2010/04/24 01:10:28 | 000,269,672 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2010/04/24 01:10:28 | 000,025,960 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2010/04/24 01:10:20 | 000,721,768 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2010/03/17 22:29:52 | 000,232,480 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2010/03/03 17:45:24 | 001,594,368 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/07/14 02:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/14 02:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/14 02:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/14 02:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/09 09:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/15 19:06:42 | 000,172,704 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV:64bit: - [2009/06/10 21:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 21:35:33 | 000,389,120 | ---- | M] (Marvell) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\yk62x64.sys -- (yukonw7)
DRV:64bit: - [2009/06/10 21:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 21:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 21:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 21:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2007/05/14 16:06:18 | 000,027,520 | ---- | M] (Research In Motion Limited) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RimUsb_AMD64.sys -- (RimUsb)
DRV:64bit: - [2006/11/01 18:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)

========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8081.0709: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll (Google Inc.)



O1 HOSTS File: ([2009/06/10 22:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\mcafee\systemcore\ScriptSn.20110727171505.dll (McAfee, Inc.)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O2 - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\mcafee\SystemCore\ScriptSn.20110727171505.dll (McAfee, Inc.)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O4:64bit: - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [Dell Webcam Central] C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe (Creative Technology Ltd)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [Desktop Disc Tool] C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe ()
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKLM..\Run: [mcui_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
O4 - HKCU..\Run: [Ypxzvtyzjj] C:\Users\Gregory\AppData\Roaming\simpdataq.dll (Toncyivew Wktpmkuiubz)
O4 - HKLM..\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe (Dell)
O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe (Softthinks)
O4 - Startup: C:\Users\Gregory\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_18)
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} https://ebanking.nor...B/e-Safekey.cab (e-Safekey)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - Reg Error: Key error. - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/07/29 16:29:50 | 000,579,584 | ---- | C] (OldTimer Tools) -- C:\Users\Gregory\Desktop\OTL.exe
[2011/07/27 21:15:51 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
[2011/07/22 16:10:17 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
[2011/07/22 15:55:48 | 000,000,000 | ---D | C] -- C:\Users\Gregory\AppData\Local\Google
[2011/07/22 15:55:47 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Google
[2011/07/22 15:55:40 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2011/07/22 15:53:08 | 000,000,000 | ---D | C] -- C:\Users\Gregory\AppData\Roaming\Skype
[2011/07/22 15:53:00 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
[2011/07/14 22:46:48 | 000,065,024 | RHS- | C] (Toncyivew Wktpmkuiubz) -- C:\Users\Gregory\AppData\Roaming\simpdataq.dll
[2011/07/03 23:29:36 | 000,000,000 | ---D | C] -- C:\Users\Gregory\AppData\Roaming\Apple Computer
[2011/07/03 23:29:36 | 000,000,000 | ---D | C] -- C:\Users\Gregory\AppData\Local\Apple Computer
[2011/07/03 23:29:27 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2011/07/03 23:29:25 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\DRVSTORE
[2011/07/03 23:28:48 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2011/07/03 23:28:48 | 000,000,000 | ---D | C] -- C:\ProgramData\{93E26451-CD9A-43A5-A2FA-C42392EA4001}
[2011/07/03 23:28:47 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2011/07/03 23:28:47 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\iTunes
[2011/07/02 23:22:32 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime
[2011/07/02 23:22:21 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\QuickTime
[2011/07/02 23:22:21 | 000,000,000 | ---D | C] -- C:\ProgramData\Apple Computer
[2011/07/02 23:22:11 | 000,000,000 | ---D | C] -- C:\Users\Gregory\AppData\Local\Apple
[2011/07/02 23:22:09 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Apple Software Update
[2011/07/02 23:21:56 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Apple
[2011/07/02 23:21:44 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2011/07/02 23:21:44 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Bonjour
[2011/07/02 23:21:36 | 000,000,000 | ---D | C] -- C:\ProgramData\Apple
[2011/07/02 23:21:36 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Apple
[2011/07/01 23:03:51 | 000,000,000 | ---D | C] -- C:\Users\Gregory\AppData\Roaming\Macrovision

========== Files - Modified Within 30 Days ==========

[2011/07/29 16:29:56 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Users\Gregory\Desktop\OTL.exe
[2011/07/29 16:14:00 | 000,000,900 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/07/29 10:13:57 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/07/28 18:14:00 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/07/28 14:43:35 | 000,727,182 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/07/28 14:43:35 | 000,624,622 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/07/28 14:43:35 | 000,106,708 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/07/27 22:00:19 | 000,013,872 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/07/27 22:00:19 | 000,013,872 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/07/27 21:14:43 | 3191,623,680 | -HS- | M] () -- C:\hiberfil.sys
[2011/07/22 16:10:17 | 000,002,261 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2011/07/22 16:10:17 | 000,002,245 | ---- | M] () -- C:\Users\Gregory\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2011/07/21 22:24:49 | 000,000,355 | ---- | M] () -- C:\Users\Gregory\Desktop\Computer - Shortcut.lnk
[2011/07/14 22:46:48 | 000,065,024 | RHS- | M] (Toncyivew Wktpmkuiubz) -- C:\Users\Gregory\AppData\Roaming\simpdataq.dll
[2011/07/14 21:50:43 | 000,419,848 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2011/07/13 10:11:14 | 000,002,016 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2011/07/03 23:29:27 | 000,001,785 | ---- | M] () -- C:\Users\Public\Desktop\iTunes.lnk
[2011/07/02 23:22:32 | 000,001,847 | ---- | M] () -- C:\Users\Public\Desktop\QuickTime Player.lnk

========== Files Created - No Company Name ==========

[2011/07/22 16:10:17 | 000,002,261 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2011/07/22 16:10:17 | 000,002,245 | ---- | C] () -- C:\Users\Gregory\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2011/07/22 15:56:13 | 000,000,900 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/07/22 15:56:12 | 000,000,896 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/07/21 22:24:49 | 000,000,355 | ---- | C] () -- C:\Users\Gregory\Desktop\Computer - Shortcut.lnk
[2011/07/13 10:11:14 | 000,002,441 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader 9.lnk
[2011/07/13 10:11:14 | 000,002,016 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2011/07/03 23:29:27 | 000,001,785 | ---- | C] () -- C:\Users\Public\Desktop\iTunes.lnk
[2011/07/02 23:22:32 | 000,001,847 | ---- | C] () -- C:\Users\Public\Desktop\QuickTime Player.lnk
[2011/07/02 23:22:10 | 000,002,519 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Apple Software Update.lnk
[2011/05/03 12:15:58 | 000,743,534 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2010/11/03 11:37:06 | 000,134,592 | ---- | C] () -- C:\Windows\SysWow64\igfcg500.bin
[2010/11/03 11:35:28 | 000,000,325 | ---- | C] () -- C:\Windows\Prelaunch.ini
[2010/11/03 11:35:28 | 000,000,271 | ---- | C] () -- C:\Windows\WisPriority.ini
[2010/11/03 11:35:28 | 000,000,035 | ---- | C] () -- C:\Windows\DELL_LANGCODE.ini
[2010/11/03 11:35:28 | 000,000,033 | ---- | C] () -- C:\Windows\DELL_OSTYPE.ini
[2010/11/03 11:35:28 | 000,000,032 | ---- | C] () -- C:\Windows\WisHWDest.ini
[2010/11/03 11:35:28 | 000,000,028 | ---- | C] () -- C:\Windows\WisLangCode.ini
[2010/11/03 11:35:28 | 000,000,023 | ---- | C] () -- C:\Windows\WisSysInfo.ini
[2010/11/03 09:50:13 | 000,000,075 | RHS- | C] () -- C:\Windows\CT4CET.bin
[2010/08/25 19:34:30 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2010/08/25 19:34:30 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2010/08/25 19:34:30 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2010/08/25 18:52:00 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2010/08/25 18:52:00 | 000,143,360 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2009/07/14 06:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/14 03:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/14 03:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/14 01:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/14 00:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 22:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 22:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

========== LOP Check ==========

[2011/06/25 10:31:10 | 000,000,000 | ---D | M] -- C:\Users\Gregory\AppData\Roaming\SoftGrid Client
[2011/05/03 12:16:42 | 000,000,000 | ---D | M] -- C:\Users\Gregory\AppData\Roaming\TP
[2011/05/21 00:28:58 | 000,000,000 | ---D | M] -- C:\Users\Gregory\AppData\Roaming\WildTangent
[2009/07/14 06:08:49 | 000,014,378 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >
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#2
BlackOxide

BlackOxide

    Trusted Helper

  • Malware Removal
  • 1,976 posts
Hi, Claire! Welcome to GeeksToGo! My name is BlackOxide and I will be assisting you with your Malware/Security problems. Please make sure you read all of the instructions and fixes thoroughly before continuing with them. If you have any queries or you are unsure about anything, just say and I'll help you out :unsure:

It may well be worth you printing/saving the instructions throughout the fix, so you have them to hand just incase you are unable to access this site.

Please note the following:
  • Remember to post your logs, not attach them. So, any logs from any programs we run, should be just 'copied & pasted' into your reply, unless I specifically need you to attach them.
  • Please only run the tools that I request. I know malware can be frustrating but running other tools in the meantime and between posts, only makes it harder for me to analyse and fix your PC in the long run.
  • I will always try and respond to replies as soon as possible, but please be patient as some logs require more time than others to fully analyse.
  • If you are not sure of anything along the way, just ask.

OK, lets start :)


Could you do the following two steps for me please, then get back to me with the relevant logs :yes:



1)
Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    O4 - HKCU..\Run: [Ypxzvtyzjj] C:\Users\Gregory\AppData\Roaming\simpdataq.dll (Toncyivew Wktpmkuiubz)
    O16 - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_18)
    
    :Services
    
    :Reg
    
    :Files
    C:\Users\Gregory\AppData\Roaming\simpdataq.dll
    ipconfig /flushdns /c
    
    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [EMPTYFLASH]
    [CREATERESTOREPOINT]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done.
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.




2)
Download aswMBR.exe (1.8mb) to your desktop.

Double click aswMBR.exe to run it.

Click the "Scan" button to start the scan.

Posted Image


On completion of the scan click save log, save it to your desktop and post it in your next reply.

Posted Image




In your next reply
Please post the contents of...
OTL log
aswMBR log

  • 0

#3
BlackOxide

BlackOxide

    Trusted Helper

  • Malware Removal
  • 1,976 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0

#4
BlackOxide

BlackOxide

    Trusted Helper

  • Malware Removal
  • 1,976 posts
Topic reopened.

Could you do the steps previously posted, then copy and paste your logs in your next reply please.
  • 0

#5
BlackOxide

BlackOxide

    Trusted Helper

  • Malware Removal
  • 1,976 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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