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Google redirect virus. I had the windows security 2012 virus and thoug


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#1
clm20

clm20

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I have the google redirect virus.

I had the windows 7 security 2012 virus. I used stopzilla and then restored my system to before I had installed the stopzilla. This seemed to work but now I have the google redirect virus.

Please Help Me.

I have a dell laptop with windows 7. It's about a year old.
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#2
ali.B

ali.B

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hi :)

Before we begin, I would like to make a few things clear so that we can fix your problem as efficiently as possible:
  • Be sure to follow all my instructions carefully! If there is anything you don''t understand, don't hesitate to ask.
  • Please do not do anything or perform other steps unless I have asked you to do so.
  • Please make sure you post all logs I ask you to, and make sure that the entire log gets posted.


Step 1

Download aswMBR.exe ( 1.8mb ) to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan
Posted Image

On completion of the scan click save log, save it to your desktop and post in your next reply
Posted Image

Step 2

Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Select All Users
  • Under the Custom Scan box paste this in

    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    %systemroot%\*. /mp /s
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs
    CREATERESTOREPOINT

  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Post both logs

Things I would like to see in your reply:
  • aswMBR log
  • OTL.txt and Extras.txt

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#3
clm20

clm20

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when I tried to scan it with the first step it made my computer shut itself down with a blue screen that said a serious error had occurred.
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#4
ali.B

ali.B

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move on to step 2
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#5
ali.B

ali.B

    Trusted Helper

  • Malware Removal
  • 3,086 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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