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#16
JSntgRvr

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I dont have a windows 7 installation dvd.All i have a recovery dvd.Should i try rebuildbcd with the recovery dvd. Because when i try running rebuildbcd on my laptop without any dvd,it says 0 installation found.Has my OS been corrupted totally.Can i proceed with recovery dvd to try out your steps.Please guide.Thanks.

Please do.
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#17
pavithrasan

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I tried the same with windows 7 recovery dvd and rebuildbcd scans and reports 0 installations found and so when i start again,the problem persists and system runs the startup repair in a loop.Does that mean my entire windows has been wiped?Really concerned.Any way around this?Thanks.
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#18
JSntgRvr

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Not according to OTLPE. Perhaps there is a problem with the partitions. I will ask for advise.

Meanwhile,Download the enclosed file. Attached File  Query_3.zip   285bytes   106 downloads
Save and extract its contents in the USB drive. Insert the USB drive back in the sick computer and boot to Reatogo (OTLPE CD). Once on the desktop, browse to the USB. Open the query_3 folder and doubleclick on the Query_3.bat file. A report text file will be produced (Report.txt). Post the contents of that report in your next reply.
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#19
JSntgRvr

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PS:

You may be able to backup your data throughout Reatogo to an external drive for safety.
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#20
pavithrasan

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Thank you so much for all the help you guys are doing.This is the report file for Query3.

Volume in drive E is OS
Volume Serial Number is EC03-B18E

Directory of E:\

07/13/2009 09:38 PM 383,562 bootmgr
12/06/2009 05:21 PM 3,521 dell.sdr
12/02/2006 01:37 AM 904,704 msdia80.dll
08/01/2011 03:49 AM 156,544 OTL.Txt
4 File(s) 1,448,331 bytes
0 Dir(s) 199,318,630,400 bytes free
Volume in drive E is OS
Volume Serial Number is EC03-B18E

Directory of E:\

12/06/2009 05:21 PM <DIR> backup
07/13/2009 11:20 PM <DIR> Boot
12/06/2009 04:08 PM <DIR> dell
07/14/2009 01:08 AM <JUNCTION> Documents and Settings
10/29/2009 09:20 AM <DIR> Drivers
07/30/2011 02:03 PM <DIR> Emergency
12/06/2009 05:12 PM <DIR> hotfix
12/06/2009 03:39 PM <DIR> Intel
12/06/2009 03:49 PM <DIR> MSOCache
07/13/2009 11:20 PM <DIR> PerfLogs
12/06/2009 04:02 PM <DIR> Program Files
12/06/2009 04:02 PM <DIR> Program Files (x86)
12/06/2009 04:02 PM <DIR> ProgramData
08/01/2011 02:16 PM <DIR> RECYCLER
07/30/2011 02:06 PM <DIR> System Volume Information
07/14/2009 01:08 AM <DIR> Users
12/06/2009 03:58 PM <DIR> WINDOWS
0 File(s) 0 bytes
17 Dir(s) 199,318,630,400 bytes free
Volume in drive E is OS
Volume Serial Number is EC03-B18E

Directory of E:\boot

07/13/2009 11:20 PM <DIR> .
07/13/2009 11:20 PM <DIR> ..
07/13/2009 09:38 PM 383,562 bootmgr
07/13/2009 11:20 PM <DIR> cs-CZ
07/13/2009 11:20 PM <DIR> da-DK
07/13/2009 11:20 PM <DIR> de-DE
07/13/2009 11:20 PM <DIR> el-GR
07/14/2009 01:37 AM <DIR> en-US
07/13/2009 11:20 PM <DIR> es-ES
07/13/2009 11:20 PM <DIR> fi-FI
07/13/2009 11:20 PM <DIR> fr-FR
07/13/2009 11:20 PM <DIR> hu-HU
07/13/2009 11:20 PM <DIR> it-IT
07/13/2009 11:20 PM <DIR> ja-JP
07/13/2009 11:20 PM <DIR> ko-KR
07/13/2009 09:20 PM 485,440 memtest.exe
07/13/2009 11:20 PM <DIR> nb-NO
07/13/2009 11:20 PM <DIR> nl-NL
07/13/2009 11:20 PM <DIR> pl-PL
07/13/2009 11:20 PM <DIR> pt-BR
07/13/2009 11:20 PM <DIR> pt-PT
07/13/2009 11:20 PM <DIR> ru-RU
07/13/2009 11:20 PM <DIR> sv-SE
07/13/2009 11:20 PM <DIR> tr-TR
07/13/2009 11:20 PM <DIR> zh-CN
07/13/2009 11:20 PM <DIR> zh-HK
07/13/2009 11:20 PM <DIR> zh-TW
2 File(s) 869,002 bytes
25 Dir(s) 199,318,630,400 bytes free
Volume in drive E is OS
Volume Serial Number is EC03-B18E

Directory of E:\Windows

12/06/2009 03:58 PM <DIR> .
12/06/2009 03:58 PM <DIR> ..
07/14/2009 01:32 AM <DIR> addins
07/13/2009 11:20 PM <DIR> AppCompat
07/14/2009 01:37 AM <DIR> AppPatch
12/06/2009 04:01 PM <DIR> assembly
12/06/2009 03:39 PM 53,744 bcmwl.log
07/13/2009 09:38 PM 71,168 bfsvc.exe
07/14/2009 01:32 AM <DIR> Boot
08/02/2011 11:44 PM 67,584 bootstat.dat
07/14/2009 01:32 AM <DIR> Branding
12/06/2009 05:21 PM 12 csup.txt
12/06/2009 03:58 PM 75 CT4CET.bin
07/14/2009 01:32 AM <DIR> Cursors
12/06/2009 05:31 PM <DIR> debug
07/14/2009 01:32 AM <DIR> diagnostics
07/14/2009 01:37 AM <DIR> DigitalLocker
12/06/2009 03:55 PM 31,419 DirectX.log
07/14/2009 01:32 AM <DIR> Downloaded Program Files
12/06/2009 04:09 PM 2,027 DtcInstall.log
07/14/2009 03:45 AM <DIR> ehome
07/14/2009 01:37 AM <DIR> en-US
07/13/2009 09:39 PM 2,868,224 explorer.exe
12/06/2009 03:51 PM <DIR> Fonts
07/13/2009 09:39 PM 15,360 fveupdate.exe
07/14/2009 03:50 AM <DIR> Globalization
12/06/2009 03:38 PM <DIR> Help
07/13/2009 09:39 PM 733,696 HelpPane.exe
07/13/2009 09:39 PM 16,896 hh.exe
06/10/2009 04:30 PM 48,265 HomePremium.xml
12/06/2009 03:55 PM 20 H“¯
07/14/2009 01:37 AM <DIR> IME
12/06/2009 04:00 PM <DIR> inf
12/06/2009 04:03 PM <DIR> Installer
07/14/2009 01:32 AM <DIR> L2Schemas
07/13/2009 10:34 PM <DIR> LiveKernelReports
12/06/2009 03:47 PM <DIR> Logs
07/14/2009 01:32 AM <DIR> Media
07/13/2009 07:06 PM 43,131 mib.bin
12/06/2009 03:39 PM <DIR> Microsoft.NET
07/13/2009 10:34 PM <DIR> ModemLogs
06/10/2009 04:36 PM 1,405 msdfmap.ini
07/13/2009 09:39 PM 193,536 notepad.exe
07/14/2009 01:32 AM <DIR> Offline Web Pages
12/06/2009 04:09 PM <DIR> Panther
12/06/2009 03:51 PM <DIR> PCHEALTH
07/14/2009 01:32 AM <DIR> Performance
12/06/2009 05:28 PM 304 PFRO.log
07/13/2009 11:20 PM <DIR> PLA
07/14/2009 03:45 AM <DIR> PolicyDefinitions
12/06/2009 04:09 PM <DIR> Prefetch
07/13/2009 09:39 PM 427,008 regedit.exe
07/13/2009 11:20 PM <DIR> Registration
07/14/2009 01:09 AM <DIR> rescache
07/14/2009 01:32 AM <DIR> Resources
07/13/2009 10:35 PM <DIR> SchCache
07/14/2009 01:32 AM <DIR> schemas
07/13/2009 11:20 PM <DIR> security
07/14/2009 12:45 AM <DIR> ServiceProfiles
07/14/2009 01:37 AM <DIR> servicing
12/06/2009 05:12 PM <DIR> Setup
12/06/2009 04:04 PM 34,725 setupact.log
07/14/2009 12:51 AM 0 setuperr.log
12/06/2009 03:50 PM <DIR> ShellNew
07/29/2011 09:05 AM <DIR> SMINST
12/06/2009 05:32 PM <DIR> SoftwareDistribution
07/14/2009 01:37 AM <DIR> Speech
07/13/2009 09:39 PM 61,952 splwow64.exe
06/10/2009 04:31 PM 48,201 Starter.xml
07/13/2009 10:36 PM <DIR> system
06/10/2009 05:08 PM 219 system.ini
12/06/2009 04:06 PM <DIR> System32
12/06/2009 04:08 PM <DIR> SysWOW64
07/14/2009 12:57 AM <DIR> TAPI
07/14/2009 01:08 AM <DIR> Tasks
12/06/2009 04:07 PM <DIR> Temp
07/13/2009 10:34 PM <DIR> tracing
12/06/2009 05:31 PM 1,313 TSSysprep.log
06/10/2009 05:41 PM 94,784 twain.dll
07/14/2009 01:32 AM <DIR> twain_32
07/13/2009 09:16 PM 51,200 twain_32.dll
06/10/2009 05:41 PM 49,680 twunk_16.exe
07/13/2009 09:14 PM 31,232 twunk_32.exe
07/13/2009 11:20 PM <DIR> Vss
10/29/2009 09:18 AM <DIR> Web
07/14/2009 01:09 AM 403 win.ini
07/14/2009 12:54 AM 749 WindowsShell.Manifest
12/06/2009 04:09 PM 23,540 WindowsUpdate.log
07/13/2009 09:14 PM 9,728 winhlp32.exe
12/06/2009 03:56 PM <DIR> winsxs
07/10/2009 02:15 PM 306,544 WLXPGSS.SCR
06/10/2009 04:52 PM 316,640 WMSysPr9.prx
07/13/2009 09:39 PM 10,240 write.exe
35 File(s) 5,615,024 bytes
58 Dir(s) 199,318,630,400 bytes free
Volume in drive E is OS
Volume Serial Number is EC03-B18E

Directory of E:\Windows\System32

07/13/2009 09:43 PM 604,192 winload.exe
1 File(s) 604,192 bytes

Directory of E:\Windows\System32\Boot

07/13/2009 09:43 PM 604,192 winload.exe
1 File(s) 604,192 bytes

Directory of E:\Windows\winsxs\amd64_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.1.7600.16385_none_c52d88d1a67ba4c0

07/13/2009 09:43 PM 604,192 winload.exe
1 File(s) 604,192 bytes

Directory of E:\Windows\winsxs\amd64_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7600.16385_none_b71babd98657e6ef

07/13/2009 09:43 PM 604,192 winload.exe
1 File(s) 604,192 bytes

Total Files Listed:
4 File(s) 2,416,768 bytes
0 Dir(s) 199,318,630,400 bytes free
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#21
JSntgRvr

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Other than the pagefile.sys and the hiberfil.sys files, the rest seems in place. I have alerted our tech staff for ideas. I will post back soon.
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#22
JSntgRvr

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I was checking your model at Dell. Since the Win 7 CD you have may not have the hard drive drivers, I would like to try to load these during the Repair Console process.

First, download the Sata Drivers -> Intel Driver -> Matrix Storage Manager - Notebooks:

http://support.dell....anConsent=False

It is an executable containing two folders, f6flpy32 and f6flpy64. The only one you need if the f6flpy64 for being 64bit. Download the file and click on it. It will ask you where to save the contents, select your USB drive. Once saved, insert the USB drive in the sick computer and boot to the Repair Console (Win 7 CD). After files are loaded, select Repair the Computer. Click on Load Drivers when searching for the OS and browse to the f6flpy64 folder. Open the folder and select the setup file and click on Open. See if that helps detecting the OS.

Question:

If this does not work, when you load the Repair Console to a command prompt, at the X prompt type C: and press Enter. Are you able to see the C: drive, or an error message is received?
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#23
pavithrasan

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I did as you instructed.It searched for installations and just showed D: containing windows 7.(But in my laptop i had only one drive C: initially.).If I go to the command prompt and type c:,it doesnot show any error. It just changes to C:\> now.
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#24
JSntgRvr

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Never mind at this time the drive letter. If the OS is detected, boot to a command prompt in the Repair Console and run just the following command:

bootrec /RebuildBcd

The computer will be scanned, and once the installation is detected a dialog box will appear asking if you want to add the installation to the boot list. Select Yes(Y)

Type Exit and press Enter to leave the prompt.

Restart the computer in Normal Mode.

Let me know the outcome or any error messages.
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#25
pavithrasan

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Changed to d drive and tried rebuildbcd but it still doesnt detect any os-shows 0 os installations.On restarting the same problem persists.Goes to BSOD and startup repair keeps running :)
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#26
pavithrasan

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Also I tried if system restore will work to an earlier point.On choosing a restore point and selecting 'scan for affected programs',it showed most of my drivers had been deleted and so will be replaced on continuing.But unfortunately, system restore operation didnot complete successfully. It says that the drive might be corrupt and i might have to run chkdsk/R on the disc.It also says that restore point was damaged or deleted during restore.
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#27
JSntgRvr

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Would CHKDSK /R works?

CHKDSK C: /R
CHKDSK D: /R

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#28
pavithrasan

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I ran Chkdsk on both drives.C: seems to be the recovery partition now and D: has OS.No bad sectors were found and chkdsk completed successfully.But on restarting,the problem still persists.Initially OS was in C Drive.So could boot information be pointing to wrong drive now?
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#29
JSntgRvr

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No need to move to the drive. Run the commands from the X: drive and let me know the outcome. Any error is a hint for us to continue. If unsuccessful, then we can try something else.
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#30
JSntgRvr

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BTW, if unsuccessful, boot to Reatogo (OTLPE CD) browse to the following folder:

E:\ProgramData\Hitman Pro\Quarantine

Locate the quarantine.xml file. If found, copy it to the USB drive, zip it and attach it to a reply. That file should have information on what was removed from your computer.
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