[brobbles]

Hello,
I have recently been plagued by my old-ish (ancient in comp world-2006) laptop running slow. I originally ran spybot and adware to go along with my nortons, but after fixing problems that those programs found, the computer was still running slow. I upgraded from 1GB ddr2 memory to 2GB ddr2 memory. My processor is an intel dual core at 1.83 ghz. I have backed all my pic/music/documents onto and external and was ready to reboot XP back to factory defaults but cannot find a restore point early enough and do not have the disc. Could I get some assistance cleaning up whatever may be slowing my machine down? Or a way to restore factory defaults without the disc? Thanks.
-Brobbles

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Hello brobbles.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.

First lets get some information so I can instruct you on how to proceed. Please bare with me as I'm including several steps for you to take. Please post the requested logs and pics in your next reply.


Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.









Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"







Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.

• It is normally the key above your number pad between the F12 key and the Scroll Lock key
• Now go to Start and then to All Programs
• Scroll to Accessories and then click on Paint
• In the Empty White Area click and hold the CTRL key and then click the V
• Go to the File option at the top and click on Save as
• Save as file type JPEG and save it to your Desktop
• Attach it to your next reply

Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.

Best Regards

[rshaffer61]

Hello brobbles.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.

First lets get some information so I can instruct you on how to proceed. Please bare with me as I'm including several steps for you to take. Please post the requested logs and pics in your next reply.


Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.









Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"







Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.

• It is normally the key above your number pad between the F12 key and the Scroll Lock key
• Now go to Start and then to All Programs
• Scroll to Accessories and then click on Paint
• In the Empty White Area click and hold the CTRL key and then click the V
• Go to the File option at the top and click on Save as
• Save as file type JPEG and save it to your Desktop
• Attach it to your next reply

Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.

Best Regards

[brobbles]

Here are the items you requested.

Autoruns, Everest, and Speedfan reports are attached, along with screen captures. As you will see, the speedfan did not identify any fans or voltage.

Pitstop URL: http://www.pcpitstop...?conid=24489057

Attached Thumbnails

• 
• 

Attached Files

•  AutoRuns.txt   78.76KB   114 downloads
•  EverestReport.txt   5.48KB   154 downloads

[rshaffer61]

Everest report looks good, Temps we will look at again in later steps. Going through PC PitStop log now. Here is the next set of instructions.


Open Autoruns, click on "Logon" tab, and UN-check:


+ "Adobe ARM"
+ "Adobe Reader Speed Launcher"
+ "dellsupportcenter"
+ "QuickTime Task"
+ "SunJavaUpdateSched"
+ "MSMSGS"
+ "SpybotSD TeaTimer" This one I highly recommend you uninstall completely. It is known for slowing system down a lot when it runs.



When done restart computer and then:



Download TFC by OldTimer to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
• It will close all programs when run, so make sure you have saved all your work before you begin.
• Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
Please do not run any other Auslogics programs other then this one as they may cause unwanted results.

[rshaffer61]

OK looking at PC PitStop report the first thing I see is your system restore points are taking up a lot of room. So we are going to reduce the amount of space it uses down to 3% by doing the following.

• Go to Start then to Control Panel
• Double click the System icon
• Click the System Restore tab
• lick the Settings button and reduce the disk space allocation by sliding the bar to the left.
• When finished, click OK

[rshaffer61]

Next you have the newest Java but honestly you have a lot of older versions still present on your system. We need to clean that mess up by doing the following.

Please download JavaRa from the link in my signature below to your desktop and unzip it to its own folder

• * Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  * Accept any prompts.
  * Open JavaRa.exe again and select Search For Updates.
  * Select Update Using Sun Java's Website then click Search and click on the Open Webpage button.
• Download and install the latest Java Runtime Environment (JRE) version for your computer.

http://sourceforge.n...ft&words=javara


Java Download Link
http://www.java.com/...load/manual.jsp



Also your video driver looks to be out of date. Your video chipset is a ATI Mobility Radeon X1400 Version 2/16/06 8.205.3.0. You will need to go to ATI's site and find the newest drivers. If you need help let me know and I will try to find them for you.

[brobbles]

Alright, I have done everything you suggested in the last 3 posts. I could not find my graphics card driver update on the AMD website though. I have windows xp media edition andno search results came back.

[rshaffer61]

Yeah I'm not having any luck either finding any driver newer then 2006 that was originally installed on the laptop.
How is the system running right now?
Did the speed pickup after all the steps were completed?

[brobbles]

It has loaded applications faster; however, it still seems sluggish during the intial bootup and sometimes if Im on for a while. This may just be a result of technology outpacing my computer's capabilities. Im just not sure.

[rshaffer61]

OK I'm going to take a look at your voltages and temps a little closer. Though Speedfan is good sometimes it can't register all the info we need. In these cases I do have a couple other programs we can try.

Please download and run Hardware Monitor
Installation (setup version only)
HWMonitor is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, fans speed.
The program handles the most common sensor chips, like ITE® IT87 series, most Winbond® ICs, and others. In addition, it can read modern CPUs on-die core thermal sensors, as well has hard drives temperature via S.M.A.R.T, and video card GPU temperature.
With the sensor window showing please take a new screenshot and include it in your next reply please..

[brobbles]

Hey,
Sorry about the delay in getting back to you. Ive been out of town since last Thursday. Here's the pic you requested.

Attached Thumbnails

• 

[rshaffer61]

OK lets try a couple of things. This first one is going to take some time so be ready for it.

Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Reboot after your done running chkdsk /r...
then Go to Start...Run and type: eventvwr.msc press Enter
When Event Viewer opens, click on Applications... then scroll down to Winlogon and double-click on it. This is the log created after running Checkdisk...copy and paste the log back here


We will advise after studying the log.







After posting back with the results please do the following.


Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results

[brobbles]

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 8/9/2011
Time: 10:09:56 PM
User: N/A
Computer: C3PO
Description:
Checking file system on C:
The type of the file system is NTFS.
Cleaning up minor inconsistencies on the drive.
Cleaning up 166 unused index entries from index $SII of file 0x9.
Cleaning up 166 unused index entries from index $SDH of file 0x9.
Cleaning up 166 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.

110816369 KB total disk space.
62356956 KB in 110282 files.
45464 KB in 14964 indexes.
0 KB in bad sectors.
314553 KB in use by the system.
65536 KB occupied by the log file.
48099396 KB available on disk.

4096 bytes in each allocation unit.
27704092 total allocation units on disk.
12024849 allocation units available on disk.

Internal Info:
20 a7 02 00 49 e9 01 00 86 c9 02 00 00 00 00 00 ...I...........
94 06 00 00 02 00 00 00 b1 0b 00 00 00 00 00 00 ................
a6 5f e9 0b 00 00 00 00 f6 9c ca 83 00 00 00 00 ._..............
1c cf 29 2c 00 00 00 00 80 a4 cd 2e 07 00 00 00 ..),............
e8 72 8e 2b 04 00 00 00 4c bc d8 17 0c 00 00 00 .r.+....L.......
99 9e 36 00 00 00 00 00 98 38 07 00 ca ae 01 00 ..6......8......
00 00 00 00 00 70 f7 dd 0e 00 00 00 74 3a 00 00 .....p......t:..

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.

[rshaffer61]

chkdsk log looks good so now just need to see what happens with the msconfig startups.