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Browser Redirect Virus


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#16
Homburg

Homburg

    Trusted Helper

  • Malware Removal
  • 665 posts
Hi Inpurisnatura,

Your PC is now clean :)

First we'll remove the tools that we've used then look at preventing getting infected again. It's important to remove the tools as it also removes the malware that we currently have quarantined.

Please do the following:

Reset SR Points/Clean up with OTL:
  • Double-click OTL to start the program.
  • Copy the lines from the codebox to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Commands
    [ClearAllRestorePoints]
  • Return to OTL, right-click in the Custom Scans/Fixes window and choose Paste.
  • Then click the Run Fix button.
  • Let the program run unhindered. When finished click on OK and close the log that appears.
  • Note: I do not need to review the log produced.
  • Now close all other programs apart from OTL as this step will require a reboot.
  • On the OTL main screen, depress the CleanUp button.
  • Say Yes to the prompt and then allow the program to reboot your computer.

The above process will flush old System Restore Points and create a new clean one.


Next

Please delete aswMBR and any remaining logs from your desktop.


A few tips to prevent reinfection

1. Protection Now that you are clean, to help protect your computer in the future I recommend that you download the following free programs:

SpywareBlaster to help prevent spyware from installing in the first place. It also consumes no system resources.
SpywareGuard to catch and block spyware before it can execute. It offers real time protection.
MalwareBytes to remove any malware that might slip the net and get through. I recommend that you run this at least once a week.

2. Windows Updates.

It is essential that you regularly check and install the latest Windows Updates. Vulnerabilities within Windows can leave your computer open to infection. Regular updates are released to fix these security vulnerabilities. I recommend that you set Windows to check, download and install your updates automatically.

Click Start
Select Control Panel
Click on Automatic (recommended)
Set the day and time for the update check. Set this to a time when your computer will normally be on and connected to the internet.
Click Apply then OK.

3. JAVA updates.
As with Windows, Java also needs to be regularly updated to fix security vulnerabilities. You can download the latest version of the Java Runtime Environment (JRE) from here. Download, install and reboot your computer. You also need to uininstall older versions of Java.

Click Start
Select Control Panel
Select Add or Remove Programs
Remove all Java updates except the latest one you have just installed.

4. Adobe updates.
You should ensure you use the latest Adobe Acrobat Reader and install any security updates that are released. Older versions are susceptible to attack. You can download the latest reader and updates from here.

5. Firewall and antivirus.
A firewall is essential to stop hackers infiltrating your computer. The following firewalls are free for personal use. Do not install more than one firewall.

Zone Alarm is an excellent free basic firewall which is very easy to use.
Online Armor is a more advanced firewall which includes a Host Intrusion Protection System (HIPS).
Comodo is a combined firewall and anti virus.

It is essential that you have an antivirus program installed on your computer. An Anti-Virus program protects your computer from many common viruses and trojans which can be deadly for your system. The following antivirus programs are free for personal use. Do not install more than one antivirus.

AVG
Avira Free
Avast


To learn more about how to protect yourself while on the internet you might like to read this GeeksToGo article. This covers some of the safety measures that I've included and also some more.

Happy surfing and stay safe :unsure:

Homburg.
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#17
Inpurisnatura

Inpurisnatura

    Member

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Thank you so very much, Homburg, for all your help. You were a complete lifesaver!

I will keep Malwarebytes and run it weekly as well as making sure I always have my updates as you mentioned above.

I do have one final question for you:

I have Norton 360 running(as my Antivirus and Firewall)- do you suggest that I use any of the other programs you suggested above with or instead of this?

Again, many thanks.
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#18
Homburg

Homburg

    Trusted Helper

  • Malware Removal
  • 665 posts
When you've got the updates sorted, I would add SpywareBlaster and SpywareGuard


Thank you so very much, Homburg, for all your help. You were a complete lifesaver!


You're welcome, thanks for sticking with it through to the end :)
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#19
Homburg

Homburg

    Trusted Helper

  • Malware Removal
  • 665 posts
Posted in incorrect topic

Edited by Homburg, 15 August 2011 - 04:30 AM.

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#20
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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