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Hard drive trouble! Please help. :(

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Hey guys!

I was just wondering if someone could please help me, well my friend! The situation is that my friend Chelsey's external hard drive won't recognize her laptop anymore after plugging it in her friend's laptop.

She has a Western Digital Terabyte hard drive and both the laptops were good. She told me that her friend was gonna transfer White Chicks (my fave movie) from her laptop to the hard drive which was plugged on Chelsey's laptop. She said that her laptop didn't recognize the hard drive at first then it did, but couldn't transfer White Chicks for some odd reason so they just cancelled it and didn't transfer anything.

After awhile, Chelsey's laptop was being a tard and wouldn't shut down so they tried CTRL + ALT + DEL and end tasks and shut it down. The next day, her hard drive doesn't recognize her laptop anymore and she blames her friend's laptop for it >.> but why does it do that? Chels said that whenever she plugs her hard drive on to her laptop, it doesn't do anything anymore so she thinks it's broken now or something.

Please help! Any suggestions or anything?

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1) did the external make a clicking sound before it stopped working?

2) does it show up in disk management?

you get to disk management by clicking start then right click on computer and select manage, a window will pop up and then look for disk management. check if it shows there

3) did you download the WD tool to check the hard drive?

you can find that tool here download
don't look at the type a drive this is for this should work fine with WD externals as well!
used it more then once :)

one more thing is it a 2.5" or 3.5" drive?

Edited by dennisK16, 03 August 2011 - 03:20 PM.

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