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Issues with computer


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#16
litup69

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SeaTools for Windows v1.2.0.5 failed the hard drive. So I ran SeaTools for DOS v1.10 (Text). Couldn't run either of the other two versions since the GUI on the other two would not allow me past the agreement page. I wasn't thinking when I was running the program but I said yes to repairing the bad sector, when I should have waited for the okay from you to do that. But here is the log file: SeaTools for DOS v1.10PH.JPG
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#17
rshaffer61

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Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Reboot after your done running chkdsk /r...
then Go to Start...Run and type: eventvwr.msc press Enter
When Event Viewer opens, click on Applications... then scroll down to Winlogon and double-click on it. This is the log created after running Checkdisk...copy and paste the log back here


We will advise after studying the log.
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#18
litup69

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My desktop has been stuck on "CHKDSK is verifying files data (stage 4 of 5) for almost 2 hours with it being stuck at 1% complete for at least an hour. Should I stop it or leave it alone and pray that it will move?
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#19
rshaffer61

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Leave it as sometimes it could take hours for it to continue. Depending on what it finds to correct.
Also it is strange it is running in windows as normally it would run before windows even boots up. :)
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#20
litup69

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Oh :) it is running before Windows boots up. I'm on my laptop.
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#21
rshaffer61

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Ahh ok, I was confused there. Is it still at 1% or has it advanced at all?
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#22
litup69

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It's still at 1%.
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#23
rshaffer61

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OK lets try to do the steps over and see if it will continue.
Reboot and then redo the steps in post 17 please.
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#24
litup69

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I left it over night and CHKDSK is verifying files data (stage 4 of 5) has gotten to 30%
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#25
rshaffer61

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It's going to be a long long time then. It must be finding alot to correct for it to take this long. Let it keep going since it is moving along.
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#26
litup69

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Its finally done. Here is the log:

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 8/8/2011
Time: 6:23:11 PM
User: N/A
Computer: PC
Description:
Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
Windows has checked the file system and found no problems.

976760000 KB total disk space.
550353608 KB in 292170 files.
105016 KB in 28392 indexes.
4 KB in bad sectors.
622136 KB in use by the system.
65536 KB occupied by the log file.
425679236 KB available on disk.

4096 bytes in each allocation unit.
244190000 total allocation units on disk.
106419809 allocation units available on disk.

Internal Info:
30 69 07 00 3c e4 04 00 de 5c 07 00 00 00 00 00 0i..<....\......
db 05 00 00 02 00 00 00 ed 04 00 00 00 00 00 00 ................
9a d1 4b 3e 00 00 00 00 92 79 1c b7 02 00 00 00 ..K>.....y......
ce ee d4 4a 00 00 00 00 6a e6 e2 83 c0 00 00 00 ...J....j.......
8a 8c 40 4c 0c 00 00 00 fa c6 84 25 d0 00 00 00 ..@L.......%....
99 9e 36 00 00 00 00 00 a8 39 07 00 4a 75 04 00 ..6......9..Ju..
00 00 00 00 00 20 eb 36 83 00 00 00 e8 6e 00 00 ..... .6.....n..

Windows has finished checking your disk.
Please wait while your computer restarts.
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#27
rshaffer61

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4 KB in bad sectors.

This could be pointing to a potential hard drive failure.
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#28
litup69

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No problem I have everything on a backup hard drive and a new one ready to go for when that one dies.
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#29
rshaffer61

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Yeah that seems to be at least part of the issue I can see. Lets see if we can correct anything wrong with the system files.

Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions



Revised and Simplified:


Do you have a valid XP CD?

If so, place it in your CD ROM drive and follow the instructions below:
  • Click on Start and select Run... type sfc /scannow (note the space) (Let this run undisturbed until the window with the blue progress bar goes away)

SFC
- Which stands for System File Checker,
retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.
If you want to see what was replaced, right-click My Computer and click on Manage. In the new window that appears, expand the Event Viewer (by clicking on the + symbol next to it) and then click on System.
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#30
litup69

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Okay the System File Checker is done but it appears that 5 of the files were not replaced.
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