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PC problem - please help


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#16
rshaffer61

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Push and hold the Windows key on keyboard. This is the one with the Microsft windows logo on it.
While holding Win key down click on the Pause\Break key

This should open the System properties window
On this window it will show

System info:

Microsoft Windows: type and version
Service Pack number

Registered Name
Register Number

Computer:
CPU type
Memory
I need all the above info in your next reply Except for Register name and number.
This is private and we don't need to know this information
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#17
Chael

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Microsoft XP
Home edition
Service Pack 2

Intel ® Core™ i3 CPU
530@ 2.93 GHz
3.49 GB RAM

thanks a ton
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#18
rshaffer61

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OK first thing is you really need to upgrade your Sp to SP3. There are so many security holes that are patched getting SP3.
I think this will take care of the majority of your issues then since SP2 seems to have a issue with AV's now.
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#19
Chael

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Could you please help me do that then? Do i just go to the windows site? Thanks!
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#20
Chael

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Found it! Will report back.
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#21
rshaffer61

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Yep sorry you can go through your browser depending on which one you have. IE has it as Windows Updates
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#22
Chael

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Successfully installed SP3, do I just wait and see now?

Thanks a lot for all your help.
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#23
rshaffer61

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Have you done the Optional updates from Microsoft's site?
That may get the SmBus Controller you need.
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#24
Chael

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Installing them now, will check back when finished.


Thanks.
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#25
rshaffer61

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Great thanks for the update. :)
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#26
Chael

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Okey, all the updates are installed, however 'SM Bus Controller' is still in yellow. Is that a problem?

Thanks
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#27
rshaffer61

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Now try to reinstall the driver you downloaded earlier. If there is no setup.exe in the file you will have to update it through the device manager.
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#28
Chael

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The steps from post 5?
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#29
Chael

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Still asks for the disc :)

Thanks
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#30
rshaffer61

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No the smbus controller from post 3.
You should still have it wherever you saved it to.
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