Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

PC problem - please help


  • Please log in to reply

#16
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Push and hold the Windows key on keyboard. This is the one with the Microsft windows logo on it.
While holding Win key down click on the Pause\Break key

This should open the System properties window
On this window it will show

System info:

Microsoft Windows: type and version
Service Pack number

Registered Name
Register Number

Computer:
CPU type
Memory
I need all the above info in your next reply Except for Register name and number.
This is private and we don't need to know this information
  • 0

Advertisements


#17
Chael

Chael

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
Microsoft XP
Home edition
Service Pack 2

Intel ® Core™ i3 CPU
530@ 2.93 GHz
3.49 GB RAM

thanks a ton
  • 0

#18
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
OK first thing is you really need to upgrade your Sp to SP3. There are so many security holes that are patched getting SP3.
I think this will take care of the majority of your issues then since SP2 seems to have a issue with AV's now.
  • 0

#19
Chael

Chael

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
Could you please help me do that then? Do i just go to the windows site? Thanks!
  • 0

#20
Chael

Chael

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
Found it! Will report back.
  • 0

#21
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Yep sorry you can go through your browser depending on which one you have. IE has it as Windows Updates
  • 0

#22
Chael

Chael

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
Successfully installed SP3, do I just wait and see now?

Thanks a lot for all your help.
  • 0

#23
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Have you done the Optional updates from Microsoft's site?
That may get the SmBus Controller you need.
  • 0

#24
Chael

Chael

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
Installing them now, will check back when finished.


Thanks.
  • 0

#25
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Great thanks for the update. :)
  • 0

Advertisements


#26
Chael

Chael

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
Okey, all the updates are installed, however 'SM Bus Controller' is still in yellow. Is that a problem?

Thanks
  • 0

#27
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Now try to reinstall the driver you downloaded earlier. If there is no setup.exe in the file you will have to update it through the device manager.
  • 0

#28
Chael

Chael

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
The steps from post 5?
  • 0

#29
Chael

Chael

    Member

  • Topic Starter
  • Member
  • PipPip
  • 19 posts
Still asks for the disc :)

Thanks
  • 0

#30
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
No the smbus controller from post 3.
You should still have it wherever you saved it to.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP