[darksergant]

Hello i been wanting to restart my computer to factory default, but i tried all the f8,f11 and so on to take me to the recovery thing but it doesn't show. If i press the F11 it takes me to the CMOS. I don't have a installation CD :/


The computer is Windows xp pro
compaq presario 061

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Hello darksergant.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.

The key combination and instructions for Compaq are below

Compaq:

reboot and when you see the compaq logo hit F10

[rshaffer61]

Hello darksergant.... Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.

The key combination and instructions for Compaq are below

Compaq:

reboot and when you see the compaq logo hit F10

[darksergant]

Thanks

I'll wait as long as it takes to get an answer, and the key combination doesn't work. I tried all the F's

[rshaffer61]

Did you click F10 at the appropriate place or did you start tapping it?
Clicking it once may not work and you may have to tap it a couple of times.
Are you sure you have a recovery partition on the hard drive?
If you are capable of getting into windows please do the following.

Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

[darksergant]

I'm not sure if i have a recovery partition( but i remember going there once waaay back)

[rshaffer61]

Nope nothing there now. Your hard drive has only one large partition. That is going to make it impossible to do a factory recovery.
The only other option is to go into the bios and see if the recovery software is located there.
When you first turn the system on you should be able to hit Del or a F key that will allow you to enter the bios or Setup area.
Check that to see if you can find some reference to the recovery software.

[darksergant]

Nothing :/

[rshaffer61]

OK then you have only two options at this point.
First is to contact HP computer parts and printer parts by phone please call 1-800-227-8164 , Monday-Friday, 7:00am to 7:00pm CST.
Ask them about purchasing a original set of recovery disks for your system.

The second option is to borrow a OEM OS disk of the same type you have installed Windows xp pro.
This will allow you to format and do a fresh install of the OS.
Note: It is important that you make sure it is a OEM version and not a Retail version. They will not interchange when it comes to the reg key which should be located on the bottom of your system.
The one thing you will need before doing all this is a copy of all the original drivers for your system since you won't have access to the internet right after you install the fresh OS.

[darksergant]

Thanks,I'll wait until i go back to school, i had a talk before with my computer repair teacher about borrowing his disc but i kept forgetting to email him to remind him to bring it to class.

[rshaffer61]

OK as I said it HAS TO BE a OEM version. Your key will only work with a OEM.