[mindydee113]

I'm using my mother's computer & afraid i may have done something wrong to it. She has a desktop HP w2007 with Vista on it. The sound is run by Realtek HD Audio Manager. The sound had been working fine and then between myself and my 7 year old son using it, something has gone wrong. Want to hurry and fix it before my mother notices anything wrong! I had gone to plug my external hard drive into the back of the computer case and am afraid i may have messed something up. I have tried to go into the instructions for the Realtek Audio Manager but it is all Chinese to me. Any suggestions would be appreciated so I can get the sound going again.

Thank you

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Hi mindydee113
Click on the bottom right of the taskbar, is there a speaker symbol there and if so is it enabled? If not left click on the speaker to switch off mute or to increase the volume by way of the slide bar.

I had gone to plug my external hard drive into the back of the computer case and am afraid i may have messed something up.

If the above does not resolve the issue make sure that the speaker is plugged into the correct jack at the rear of the PC, it is the green one as indicated in the picture below (example MB only), also make sure that if the speakers have a separate power source that it is turned on and the volume not turned down on the actual speakers themselves.

[phillpower2]

Hi mindydee113
Click on the bottom right of the taskbar, is there a speaker symbol there and if so is it enabled? If not left click on the speaker to switch off mute or to increase the volume by way of the slide bar.

I had gone to plug my external hard drive into the back of the computer case and am afraid i may have messed something up.

If the above does not resolve the issue make sure that the speaker is plugged into the correct jack at the rear of the PC, it is the green one as indicated in the picture below (example MB only), also make sure that if the speakers have a separate power source that it is turned on and the volume not turned down on the actual speakers themselves.

[mindydee113]

OMG, that did it! I could just kiss you! the audio jack was plugged into the blue hole and not the green hole. Thank you for the picture that pointed out specifically what i was looking for. That was too easy. You are a lifesaver!!!! God Bless. Now my mom will never know I messed up her computer for a bit there, im out of the dog house! lol

[phillpower2]

Hi mindydee113,
Thank you for taking the time to acknowledge that GTG has helped and for allowing me to assist you.
We are glad to hear that all is well enjoy the forums and the wealth of knowledge available