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Search Redirects & Can't Run Malewarebytes Update


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#46
SweetTech

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Good Afternoon!

Can you just confirm that you're still receiving this error message?

FYI - Now if I try to boot without the DVD it says /windows/system32/config/SYSTEM is missing or corrupt...


When you say you manually rebooted it, how exactly did you do this?
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#47
ChrisPittts

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Yes - still get this message.

What i meant by 'manually' was restarting the machine by choosing the restart option via the start menu button (as opposed to the automatic reboot that 'never occurred' as expected after choosing 'yes' to the OTL questioning whether I wanted to reboot....
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#48
SweetTech

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Could you please try re-running the script in this post: http://www.geekstogo...ost__p__2049439 and see if anything changes after running it again.
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#49
ChrisPittts

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Same thing happens... OTL asks me if I want to reboot- I choose 'YES' and nothing happens... The message at the bottom of the OTL screen says "Processing complete!".
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#50
SweetTech

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Okay, hang tight, I need to ask a colleague about this, and see what they have to say.
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#51
ChrisPittts

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Hanging tight! Thanks for sticking with me on this.
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#52
SweetTech

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No problem!

I have good news and bad news. The good news is, I did hear back from my colleague, but the bad news is, I'm not going to be able to give you instructions to work on fixing this until tomorrow afternoon.
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#53
ChrisPittts

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No worries! I'm happy to get your help when ever you have time to share it.
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#54
SweetTech

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Good Evening!

Lets try doing this:

1. Restart your computer
2. Before Windows loads, you will be prompted to choose which Operating System to start
3. Use the up and down arrow key to select Microsoft Windows Recovery Console
4. You must enter which Windows installation to log onto. Type 1 and press enter.
5. At the C:\Windows prompt, type the following bolded text, and press Enter:

cd erdnt\hiv-backup

6. At the next prompt, type the following bolded text, and press Enter:

batch erdnt.con

7. The erunt backups will begin copying.
8. At the next prompt, type the following bolded text, and press Enter:

exit

Windows will now begin loading.
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#55
ChrisPittts

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After choosing recovery console I get the following...

NTLDR is compressed
Press Ctrl+Alt+Del to restart
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#56
SweetTech

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hmm...

Can you boot up into OTLPE and run this OTL fix for me and then attempt to boot into the Recovery Console?


OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.
    :Services
    :Files
    attrib -c c:\ntldr /c
    
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click the OK button.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.

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#57
ChrisPittts

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Error: Unable to interpret <:Services:Filesattrib -c c:\ntldr /c> in the current context!

OTLPE by OldTimer - Version 3.1.48.0 log created on 08202011_013212
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#58
SweetTech

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In OTLPE go to Start > My Computer > Click on C:\ drive.

Locate a file named ntldr and right click on it and select Properties.

Next to Atributes click on Advanced, if there is a checkmark in Compress contents to save disk space, please uncheck it and click on Ok, followed by Apply in the ntldr Properties window.

Then see if you're able to boot up into the recovery console.
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#59
ChrisPittts

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Sorry, ntldr was not compress... it is, however, 'read-only' and 'hidden'
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#60
SweetTech

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Hi!

Please do the following:

OTL Custom Scan

We need to run an OTL Custom Scan
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.


    C:\*.*

  • Push the Run Scan button.
  • A report will open. Copy and Paste that report in your next reply.

Edited by SweetTech, 19 August 2011 - 05:44 PM.
edited custom scan

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