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Please Help need to restore computer to factory settings

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    New Member

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I need help to restore my laptop to factory settings, it won't boot up at all.
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What brand make and model is it?
Does it turn on and do you get post screens?
Does it get to the windows welcome screen at all and if so what happens?
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    Tech Staff

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In case you don't know what a post screen is. A POST screen (stands for Power On Self Test) is the writing that briefly appears when you turn a computer on. An example looks like this:

Posted Image

Or you may have a picture (logo of HP or Toshiba or Dell for example) instead of the writing. Either the writing or the picture counts so let rshaffer61 know if you see this.
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