[JP6824]

My Windows 7 64 bit machine has been crashing completely, seemingly at random, and restarting while I'm online. Tried to run a full Security Essentials scan multiple times, and every time it crashed in the middle of the scan. Was finally able to get a full scan done in safe mode over the weekend, removed two "severe" threats, and everything seemed fine. But twice more today, I've had a full crash and restart.

Thanks in advance for your assistance!

Here is my original post in the forum, with replies

Here is my OTL log file:

OTL logfile created on: 8/8/2011 7:37:26 PM - Run 1
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Users\John\Downloads
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

7.96 Gb Total Physical Memory | 6.21 Gb Available Physical Memory | 78.02% Memory free
15.92 Gb Paging File | 13.99 Gb Available in Paging File | 87.90% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 1386.34 Gb Total Space | 1312.41 Gb Free Space | 94.67% Space Free | Partition Type: NTFS
Drive J: | 232.88 Gb Total Space | 17.41 Gb Free Space | 7.47% Space Free | Partition Type: NTFS
Drive K: | 33.70 Gb Total Space | 18.15 Gb Free Space | 53.87% Space Free | Partition Type: NTFS

Computer Name: JOHN-PC | User Name: John | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/08/08 19:36:05 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Users\John\Downloads\OTL.exe
PRC - [2011/06/23 14:36:51 | 000,924,632 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2011/02/18 11:47:12 | 000,079,192 | ---- | M] (Research In Motion Limited) -- C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
PRC - [2010/05/21 13:00:52 | 000,783,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
PRC - [2010/05/21 12:58:30 | 000,673,088 | ---- | M] (SoftThinks) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
PRC - [2010/05/21 00:28:00 | 011,312,128 | ---- | M] (OpenOffice.org) -- C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
PRC - [2010/05/21 00:27:58 | 011,318,784 | ---- | M] (OpenOffice.org) -- C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
PRC - [2010/04/24 01:10:34 | 000,209,768 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2010/04/24 01:10:28 | 000,483,688 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2009/10/02 14:26:12 | 000,013,336 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2009/10/02 14:26:10 | 000,284,696 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
PRC - [2009/07/17 17:07:58 | 000,237,568 | ---- | M] (Alcor Micro Corp.) -- C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
PRC - [2009/06/09 10:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/05/05 06:39:18 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe
PRC - [2009/05/05 06:39:18 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe


========== Modules (SafeList) ==========

MOD - [2011/08/08 19:36:05 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Users\John\Downloads\OTL.exe
MOD - [2010/08/21 01:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2011/04/27 17:21:18 | 000,288,272 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2011/04/27 17:21:18 | 000,012,784 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2011/04/20 02:04:20 | 000,203,776 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2010/12/13 14:37:16 | 000,194,416 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft LifeCam\MSCamS64.exe -- (MSCamSvc)
SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/06/09 10:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2010/09/02 10:16:57 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2010/05/21 12:58:30 | 000,673,088 | ---- | M] (SoftThinks) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE -- (SftService)
SRV - [2010/04/24 01:10:34 | 000,209,768 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2010/04/24 01:10:28 | 000,483,688 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/10/02 14:26:12 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc) Intel®
SRV - [2009/06/26 12:19:12 | 001,124,848 | ---- | M] (Sonic Solutions) [On_Demand | Stopped] -- c:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe -- (RoxMediaDB10)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2009/05/05 06:39:18 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe -- (sprtsvc_DellComms) SupportSoft Sprocket Service (DellComms)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/04/27 15:25:24 | 000,084,864 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2011/04/20 02:44:50 | 009,319,936 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2011/04/20 01:22:34 | 000,306,176 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2011/03/11 02:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/02/16 18:23:46 | 000,074,240 | ---- | M] (Research In Motion Limited) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RimUsb_AMD64.sys -- (RimUsb)
DRV:64bit: - [2010/12/13 14:37:18 | 000,036,720 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nx6000.sys -- (MSHUSBVideo)
DRV:64bit: - [2010/04/24 01:10:32 | 000,022,376 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2010/04/24 01:10:28 | 000,269,672 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2010/04/24 01:10:28 | 000,025,960 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2010/04/24 01:10:20 | 000,721,768 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2010/04/19 20:47:42 | 000,050,688 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2010/01/29 02:33:38 | 000,116,736 | ---- | M] (ATI Technologies, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtiHdmi.sys -- (AtiHdmiService)
DRV:64bit: - [2010/01/26 22:09:02 | 000,047,632 | ---- | M] (CACE Technologies, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\npf.sys -- (npf)
DRV:64bit: - [2009/10/16 07:32:24 | 000,321,064 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\k57nd60a.sys -- (k57nd60a) Broadcom NetLink ™
DRV:64bit: - [2009/10/02 16:58:58 | 000,537,112 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2009/09/26 11:42:58 | 000,233,984 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud) Intel®
DRV:64bit: - [2009/09/17 16:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64) Intel®
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 20:10:47 | 000,011,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rootmdm.sys -- (ROOTMODEM)
DRV:64bit: - [2009/07/09 06:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/10 16:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/05 19:10:10 | 001,478,144 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2009/01/09 17:02:08 | 000,031,744 | ---- | M] (Research in Motion Ltd) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RimSerial_AMD64.sys -- (RimVSerPort)
DRV:64bit: - [2006/11/01 13:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)
DRV - [2009/06/26 11:27:28 | 000,065,520 | ---- | M] (Sonic Solutions) [File_System | System | Stopped] -- C:\Windows\SysWOW64\drivers\RxFilter.sys -- (RxFilter)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/?l=dis&o=14776
IE - HKCU\..\URLSearchHook: {f29557fd-78aa-40e6-aba8-9fa219764018} - Reg Error: Key error. File not found
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.google.com/ig"
FF - prefs.js..extensions.enabledItems: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}:0.9.1
FF - prefs.js..network.proxy.no_proxies_on: "*.local"
FF - prefs.js..network.proxy.type: 0

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@RIM.com/WebSLLauncher,version=1.0: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 5.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2011/06/23 14:36:51 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 5.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins

[2011/02/03 18:46:23 | 000,000,000 | -H-D | M] (No name found) -- C:\Users\John\AppData\Roaming\Mozilla\Extensions
[2011/08/08 06:19:55 | 000,000,000 | -H-D | M] (No name found) -- C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\79uua2o6.default\extensions
[2011/02/01 19:05:08 | 000,002,333 | ---- | M] () -- C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\79uua2o6.default\searchplugins\askcom.xml
[2011/03/24 16:15:31 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
File not found (No name found) --
() (No name found) -- C:\USERS\JOHN\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\79UUA2O6.DEFAULT\EXTENSIONS\{E4A8A97B-F2ED-450B-B12D-EE082BA24781}.XPI
() (No name found) -- C:\USERS\JOHN\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\79UUA2O6.DEFAULT\EXTENSIONS\[email protected]
[2011/06/23 14:36:51 | 000,142,296 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2011/05/01 06:18:42 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml

O1 HOSTS File: ([2009/06/10 17:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {F29557FD-78AA-40E6-ABA8-9FA219764018} - No CLSID value found.
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [DellComms] C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKLM..\Run: [LifeCam] C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe (Microsoft Corporation)
O4 - HKLM..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe (Research In Motion Limited)
O4 - HKLM..\Run: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe (Alcor Micro Corp.)
O4 - HKLM..\Run: [StartCCC] c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\RunOnce: [DSUpdateLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe (Dell)
O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe (Softthinks)
O4 - HKLM..\RunOnceEx: [ContentMerger] c:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\ContentMerger10.exe (Sonic Solutions)
O4 - Startup: C:\Users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O4 - Startup: C:\Users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.2.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O9 - Extra Button: @shdoclc.dll,-866 - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - File not found
O9 - Extra 'Tools' menuitem : @shdoclc.dll,-864 - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - File not found
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Reg Error: Key error.)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Reg Error: Key error.)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlpg {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - Reg Error: Key error. File not found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - Reg Error: Key error. - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2007/05/10 09:48:26 | 000,000,032 | -H-- | M] () - J:\autorun.inf -- [ NTFS ]
O32 - AutoRun File - [2002/09/03 09:59:58 | 000,000,000 | ---- | M] () - K:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/08/08 15:14:08 | 000,000,000 | ---D | C] -- C:\Program Files\WhoCrashed
[2011/08/08 15:06:20 | 000,000,000 | ---D | C] -- C:\Users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\NirSoft BlueScreenView
[2011/08/08 15:06:20 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\NirSoft
[2011/08/05 19:08:15 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/08/05 19:08:14 | 000,041,272 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
[2011/08/05 19:08:11 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2011/08/01 08:32:50 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\FotoSketcher
[2011/08/01 08:32:48 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\FotoSketcher
[2011/07/27 09:35:33 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft Security Client
[2011/07/20 07:49:39 | 000,000,000 | ---D | C] -- C:\Users\John\Documents\WALLcommentary
[2011/07/11 06:39:52 | 000,000,000 | ---D | C] -- C:\01VIDEO
[2011/07/09 22:36:18 | 000,000,000 | ---D | C] -- C:\Users\John\AppData\Local\{E9C1D27A-C09A-4AE7-B4B3-9755675F4A3F}
[2011/07/05 12:44:11 | 003,325,832 | ---- | C] (Ask) -- C:\Program Files (x86)\Common Files\APNToolbarInstaller.exe
[2011/07/05 12:44:11 | 000,108,424 | ---- | C] (Ask.com) -- C:\Program Files (x86)\Common Files\APNStub.exe

========== Files - Modified Within 30 Days ==========

[2011/08/08 18:52:40 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/08/08 18:52:40 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/08/08 18:49:36 | 000,730,554 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/08/08 18:49:36 | 000,626,484 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/08/08 18:49:36 | 000,107,502 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/08/08 18:45:16 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/08/08 18:45:15 | 505,602,099 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2011/08/08 18:45:13 | 2115,301,375 | -HS- | M] () -- C:\hiberfil.sys
[2011/08/08 18:40:02 | 000,010,479 | ---- | M] () -- C:\Users\John\Documents\QUOTES.odt
[2011/08/08 15:36:03 | 000,021,300 | ---- | M] () -- C:\Users\John\AppData\Local\Temp16.html
[2011/08/08 15:35:45 | 000,001,667 | ---- | M] () -- C:\Users\John\AppData\Local\Temp1.html
[2011/08/08 15:14:10 | 000,000,838 | ---- | M] () -- C:\Users\John\Desktop\WhoCrashed.lnk
[2011/08/05 19:08:15 | 000,001,107 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/08/03 08:44:25 | 000,019,026 | ---- | M] () -- C:\Users\John\Documents\SubterraneanHomesickBlues.odt
[2011/07/27 09:35:52 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif
[2011/07/27 09:35:38 | 000,743,932 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2011/07/13 17:27:39 | 000,381,000 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2011/07/13 07:39:05 | 000,000,127 | ---- | M] () -- C:\Windows\SysNative\MRT.INI

========== Files Created - No Company Name ==========

[2011/08/08 18:40:00 | 000,010,479 | ---- | C] () -- C:\Users\John\Documents\QUOTES.odt
[2011/08/08 15:14:27 | 000,021,300 | ---- | C] () -- C:\Users\John\AppData\Local\Temp16.html
[2011/08/08 15:14:10 | 000,000,838 | ---- | C] () -- C:\Users\John\Desktop\WhoCrashed.lnk
[2011/08/08 15:11:18 | 000,001,667 | ---- | C] () -- C:\Users\John\AppData\Local\Temp1.html
[2011/08/05 19:08:15 | 000,001,107 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/08/03 08:41:54 | 000,019,026 | ---- | C] () -- C:\Users\John\Documents\SubterraneanHomesickBlues.odt
[2011/07/13 07:39:05 | 000,000,127 | ---- | C] () -- C:\Windows\SysNative\MRT.INI
[2011/07/05 12:44:11 | 000,444,283 | ---- | C] () -- C:\Program Files (x86)\Common Files\WinPcapNmap.exe
[2011/05/28 06:36:04 | 000,000,152 | -H-- | C] () -- C:\ProgramData\~50060472r
[2011/05/28 06:36:04 | 000,000,128 | -H-- | C] () -- C:\ProgramData\~50060472
[2011/05/28 06:35:55 | 000,000,344 | -H-- | C] () -- C:\ProgramData\50060472
[2011/03/17 17:51:46 | 000,003,929 | ---- | C] () -- C:\Windows\SysWow64\atipblag.dat
[2011/01/25 17:20:47 | 000,743,932 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2010/12/05 17:40:59 | 000,000,000 | -H-- | C] () -- C:\Users\John\AppData\Roaming\wklnhst.dat
[2010/11/27 14:03:44 | 000,042,496 | ---- | C] () -- C:\Users\John\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/11/03 16:09:54 | 000,000,000 | -H-- | C] () -- C:\Users\John\AppData\Local\rx_image32.Cache
[2010/09/02 12:08:37 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2010/01/26 22:09:02 | 000,053,299 | ---- | C] () -- C:\Windows\SysWow64\pthreadVC.dll
[2009/07/14 01:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 22:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 22:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 20:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 19:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 17:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 17:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

========== LOP Check ==========

[2011/05/28 15:39:04 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Audacity
[2011/05/28 15:38:34 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\OpenOffice.org
[2010/09/30 16:45:29 | 000,000,000 | -H-D | M] -- C:\Users\John\AppData\Roaming\Publish Providers
[2011/05/28 15:38:35 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Research In Motion
[2011/06/03 20:07:23 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\SoftGrid Client
[2011/05/28 15:39:05 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Sony
[2010/12/12 10:37:57 | 000,000,000 | -H-D | M] -- C:\Users\John\AppData\Roaming\Sony Creative Software Inc
[2010/12/05 17:41:13 | 000,000,000 | -H-D | M] -- C:\Users\John\AppData\Roaming\Template
[2011/06/03 07:25:32 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\TP
[2010/11/15 17:22:26 | 000,000,000 | -H-D | M] -- C:\Users\John\AppData\Roaming\TweakNow RegCleaner
[2011/01/08 07:17:31 | 000,000,000 | -H-D | M] -- C:\Users\John\AppData\Roaming\Windows Live Writer
[2011/07/06 10:45:42 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\YouSendIt
[2011/08/06 05:10:46 | 000,032,564 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >

[Advertisements]

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

• Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  
• Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  
• If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  
• In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  
• If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  
• Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  
• Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  
• I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together
  Because of this, you must reply within three days failure to reply will result in the topic being closed!
  
• Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
  Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Can you please post the Extras.txt log for me to review?



OTL Fix

We need to run an OTL Fix

• Please reopen on your desktop.
• Copy and Paste the following code into the textbox.
  

  :Services
  :Processes
  KILLALLPROCESSES
  :OTL
  IE - HKCU\..\URLSearchHook: {f29557fd-78aa-40e6-aba8-9fa219764018} - Reg Error: Key error. File not found
  O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
  O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
  O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
  O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
  O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {F29557FD-78AA-40E6-ABA8-9FA219764018} - No CLSID value found.
  O4 - Startup: C:\Users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
  O9 - Extra Button: @shdoclc.dll,-866 - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - File not found
  O9 - Extra 'Tools' menuitem : @shdoclc.dll,-864 - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - File not found
  O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
  O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
  O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
  O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
  O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
  O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
  O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Reg Error: Key error.)
  O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Reg Error: Key error.)
  O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
  [2011/07/09 22:36:18 | 000,000,000 | ---D | C] -- C:\Users\John\AppData\Local\{E9C1D27A-C09A-4AE7-B4B3-9755675F4A3F}
  [2011/08/08 15:36:03 | 000,021,300 | ---- | M] () -- C:\Users\John\AppData\Local\Temp16.html
  [2011/08/08 15:35:45 | 000,001,667 | ---- | M] () -- C:\Users\John\AppData\Local\Temp1.html
  [2011/08/08 15:14:27 | 000,021,300 | ---- | C] () -- C:\Users\John\AppData\Local\Temp16.html
  [2011/08/08 15:11:18 | 000,001,667 | ---- | C] () -- C:\Users\John\AppData\Local\Temp1.html
  [2011/05/28 06:36:04 | 000,000,152 | -H-- | C] () -- C:\ProgramData\~50060472r
  [2011/05/28 06:36:04 | 000,000,128 | -H-- | C] () -- C:\ProgramData\~50060472
  [2011/05/28 06:35:55 | 000,000,344 | -H-- | C] () -- C:\ProgramData\50060472
  
  :Reg
  
  :Files
  echo,Y|cacls "%WinDir%\system32\drivers\etc\hosts" /G everyone:f /c
  ipconfig /flushdns /c
  :Commands
  [purity]
  [resethosts]
  [CreateRestorePoint]
  [EMPTYFLASH]
  

• Push
• OTL may ask to reboot the machine. Please do so if asked.
• Click the OK button.
• A report will open. Copy and Paste that report in your next reply.
• If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.

[SweetTech]

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

• Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  
• Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  
• If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  
• In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  
• If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  
• Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  
• Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  
• I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together
  Because of this, you must reply within three days failure to reply will result in the topic being closed!
  
• Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
  Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Can you please post the Extras.txt log for me to review?



OTL Fix

We need to run an OTL Fix

• Please reopen on your desktop.
• Copy and Paste the following code into the textbox.
  

  :Services
  :Processes
  KILLALLPROCESSES
  :OTL
  IE - HKCU\..\URLSearchHook: {f29557fd-78aa-40e6-aba8-9fa219764018} - Reg Error: Key error. File not found
  O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
  O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
  O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
  O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
  O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {F29557FD-78AA-40E6-ABA8-9FA219764018} - No CLSID value found.
  O4 - Startup: C:\Users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
  O9 - Extra Button: @shdoclc.dll,-866 - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - File not found
  O9 - Extra 'Tools' menuitem : @shdoclc.dll,-864 - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - File not found
  O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
  O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
  O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
  O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
  O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
  O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_23)
  O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Reg Error: Key error.)
  O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Reg Error: Key error.)
  O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
  [2011/07/09 22:36:18 | 000,000,000 | ---D | C] -- C:\Users\John\AppData\Local\{E9C1D27A-C09A-4AE7-B4B3-9755675F4A3F}
  [2011/08/08 15:36:03 | 000,021,300 | ---- | M] () -- C:\Users\John\AppData\Local\Temp16.html
  [2011/08/08 15:35:45 | 000,001,667 | ---- | M] () -- C:\Users\John\AppData\Local\Temp1.html
  [2011/08/08 15:14:27 | 000,021,300 | ---- | C] () -- C:\Users\John\AppData\Local\Temp16.html
  [2011/08/08 15:11:18 | 000,001,667 | ---- | C] () -- C:\Users\John\AppData\Local\Temp1.html
  [2011/05/28 06:36:04 | 000,000,152 | -H-- | C] () -- C:\ProgramData\~50060472r
  [2011/05/28 06:36:04 | 000,000,128 | -H-- | C] () -- C:\ProgramData\~50060472
  [2011/05/28 06:35:55 | 000,000,344 | -H-- | C] () -- C:\ProgramData\50060472
  
  :Reg
  
  :Files
  echo,Y|cacls "%WinDir%\system32\drivers\etc\hosts" /G everyone:f /c
  ipconfig /flushdns /c
  :Commands
  [purity]
  [resethosts]
  [CreateRestorePoint]
  [EMPTYFLASH]
  

• Push
• OTL may ask to reboot the machine. Please do so if asked.
• Click the OK button.
• A report will open. Copy and Paste that report in your next reply.
• If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.

[JP6824]

Thank you, ST!

Here is the Extras log:

OTL Extras logfile created on: 8/8/2011 7:37:26 PM - Run 1
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Users\John\Downloads
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

7.96 Gb Total Physical Memory | 6.21 Gb Available Physical Memory | 78.02% Memory free
15.92 Gb Paging File | 13.99 Gb Available in Paging File | 87.90% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 1386.34 Gb Total Space | 1312.41 Gb Free Space | 94.67% Space Free | Partition Type: NTFS
Drive J: | 232.88 Gb Total Space | 17.41 Gb Free Space | 7.47% Space Free | Partition Type: NTFS
Drive K: | 33.70 Gb Total Space | 18.15 Gb Free Space | 53.87% Space Free | Partition Type: NTFS

Computer Name: JOHN-PC | User Name: John | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %* File not found
cmdfile [open] -- "%1" %* File not found
comfile [open] -- "%1" %* File not found
exefile [open] -- "%1" %* File not found
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1" File not found
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %* File not found
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1" File not found
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l File not found
scrfile [open] -- "%1" /S File not found
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{02AD9D20-03D2-4DE0-8793-E8253026AD86}" = EMCGadgets64
"{05BFB060-4F22-4710-B0A2-2801A1B606C5}" = Microsoft Antimalware
"{104FB32A-7CE3-4C4B-B2AA-70C613FF9DFA}" = iTunes
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{26A24AE4-039D-4CA4-87B4-2F86416020FF}" = Java™ 6 Update 20 (64-bit)
"{33EB1061-ABF1-4470-A540-32E97A610536}" = Apple Mobile Device Support
"{350AA351-21FA-3270-8B7A-835434E766AD}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
"{41BF0DE4-5BAE-4B88-AFD3-86A30B222186}" = Bonjour
"{42738DB0-FC3E-4672-A99B-9372F5696E30}" = Microsoft Security Client
"{5CE7E3F5-9803-4F32-AA89-2D8848A80109}" = Microsoft LifeCam
"{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}" = Roxio File Backup
"{62B883AB-AC37-9127-56D0-2C3FC0AFC724}" = ccc-utility64
"{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}" = Dell Edoc Viewer
"{90140000-006D-0409-1000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9C5A08BF-BB99-4998-81BD-F6CC32483B34}" = Microsoft Corporation
"{C73A3942-84C8-4597-9F9B-EE227DCBA758}" = Dell Dock
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DB9C43F7-0B0F-4E43-9E6B-F945C71C469E}" = VD64Inst
"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{FBBC4667-2521-4E78-B1BD-8706F774549B}" = Best Buy pc app
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft Security Client" = Microsoft Security Essentials
"WhoCrashed_is1" = WhoCrashed 3.01

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{055EE59D-217B-43A7-ABFF-507B966405D8}" = ATI Catalyst Control Center
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Central Data
"{097E59B5-CCAB-46B6-6A0B-EDF2CA595C84}" = CCC Help French
"{098122AB-C605-4853-B441-C0A4EB359B75}" = DirectXInstallService
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Central Tools
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{25FAEDD1-3733-86F7-55F5-D7AEAF2D93B0}" = CCC Help Danish
"{26A24AE4-039D-4CA4-87B4-2F83216020F0}" = Java™ 6 Update 20
"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java™ 6 Update 23
"{280DF415-F2C2-122F-CC52-AA7EAECF3E14}" = CCC Help Czech
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{326957C7-83FD-4550-A59A-849B7B4297DE}" = Microsoft Easy Assist v2
"{32773B3E-45CA-5CA3-0A6A-E3FF592B3AD3}" = Catalyst Control Center Graphics Previews Vista
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{351DE0AB-7787-4497-9A7A-4AA9E3A4E290}" = Dell Communications (Support Software)
"{36CEA188-3DFA-6391-4774-C92D4B092407}" = Skins
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel® Rapid Storage Technology
"{40AE01BE-A290-4FFB-8DAB-C624C17DC87E}" = Vegas Movie Studio HD Platinum 10.0
"{46D936B9-DE22-983C-341C-968C3E122CF8}" = CCC Help Dutch
"{480C0D1B-C42A-FD87-F404-A54D9B1C619C}" = CCC Help Hungarian
"{481AB4A0-BB71-F2D9-E155-89F0D773FE9E}" = Catalyst Control Center Localization All
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{53447D64-FD9C-B3B9-25B3-47292EE10EBF}" = CCC Help Japanese
"{537BF16E-7412-448C-95D8-846E85A1D817}" = Roxio Easy CD and DVD Burning
"{56158912-D481-DE3A-298C-E13B24E3A87C}" = Catalyst Control Center Graphics Full New
"{5A06423A-210C-49FB-950E-CB0EB8C5CEC7}" = Roxio BackOnTrack
"{5A13987D-55F4-4271-A40E-76AC9B1B38FD}" = OpenOffice.org 3.2
"{612B5D2E-8084-4102-91DE-24281E4EFB2C}" = Roxio Easy CD and DVD Burning
"{6262B40D-FAA5-5CCF-6DE3-9FAFB6C7DC89}" = Catalyst Control Center Graphics Previews Common
"{6473C0E9-9763-4D94-808A-B250540AA750}" = Sound Forge Audio Studio 10.0
"{64997420-9AFE-289E-1B7A-E2C59937D973}" = CCC Help Portuguese
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{6BBC8D43-AA08-8FCD-EDA6-EED2342A4FF0}" = CCC Help Turkish
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{72E5E3F5-5BE3-BA64-49A6-4FA26EF69721}" = Catalyst Control Center InstallProxy
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Central Audio
"{749FCBB7-D313-CCCA-E2CF-7850A019311F}" = CCC Help Finnish
"{74CC9A1B-4A3D-AEEC-3ED6-71F7B42A5EFE}" = CCC Help Chinese Traditional
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{8292F88E-2DB7-456B-A8F1-9079B7432A1E}" = DVD Architect Studio 5.0
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{87DF5956-A327-4304-8338-8E2B0AAB843E}" = BlackBerry Desktop Software 6.0.2
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8BBCF476-7566-9129-F7C0-619087484138}" = CCC Help Norwegian
"{8C8224B7-AA9B-4807-97CD-55899BAC83FE}" = YouSendIt Express
"{8D337F77-BE7F-41A2-A7CB-D5A63FD7049B}" = Sonic CinePlayer Decoder Pack
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8FF50F43-7BB0-4BF4-C67F-F9BF254AC278}" = CCC Help Spanish
"{90024193-9F13-4877-89D5-A1CDF0CBBF28}" = Feedback Tool
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90140011-0066-0409-0000-0000000FF1CE}" = Microsoft Office Starter 2010 - English
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{9DD96558-0E0C-8563-E00D-C970155C5503}" = CCC Help German
"{9F0A32A5-4EBF-4B9D-A3CD-31579F2E1400}" = Multimedia Card Reader
"{A58E067E-2C66-B40A-AF7A-4A82307E671C}" = CCC Help Thai
"{A69D7B32-2BE9-42BF-B576-69B5E0FF7394}" = Catalyst Control Center - Branding
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A7E19604-93AF-4611-8C9F-CE509C2B286E}_is1" = VDownloader 3.5.864
"{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AA43D433-3DE8-F2CA-1728-4BA962D9FAE4}" = CCC Help Chinese Standard
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-1033-7B44-A92000000001}" = Adobe Reader 9.2
"{AD17B1DD-9342-F787-92EC-E93441042A23}" = CCC Help English
"{AF1D271B-B122-1707-6707-9E29A96082D2}" = CCC Help Polish
"{B3BC9DB1-0B0A-48B0-B86B-EA77CAA7F800}" = Microsoft Corporation
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Central Copy
"{BEE0F537-96FA-8F84-FB5E-570EE86F636A}" = Catalyst Control Center Core Implementation
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CDD450A5-9F2E-1D61-5FEB-DDD30E985D23}" = CCC Help Korean
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{CFF8B8E8-E086-4DE0-935F-FE22CAB54F80}" = Microsoft Search Enhancement Pack
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D5BAE960-8312-3EB3-A116-3F5926A1E7B7}" = Catalyst Control Center Graphics Full Existing
"{DAEAFD68-BB4A-4507-A241-C8804D2EA66D}" = Apple Application Support
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{E4382E64-1EB5-09D2-5D29-FEBB46A6F340}" = CCC Help Italian
"{E7004147-2CCA-431C-AA05-2AB166B9785D}" = QuickTime
"{E9E8E4CC-8274-3831-7103-10B2AD73588C}" = CCC Help Russian
"{EA100873-8DD1-4505-2D61-9666569B54B6}" = Catalyst Control Center Graphics Light
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{EC877639-07AB-495C-BFD1-D63AF9140810}" = Roxio Activation Module
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Central Core
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F26A0379-5852-CA4C-0BF6-662AC274A3D8}" = CCC Help Swedish
"{F47C37A4-7189-430A-B81D-739FF8A7A554}" = Consumer In-Home Service Agreement
"{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel® Control Center
"{F8C87E78-B318-C156-F8B0-427F6D3FC443}" = CCC Help Greek
"{FDB46DE7-9045-47BB-970A-3E4ED5369E03}" = EMC 10 Content
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"{FF527B68-2D1D-B15B-0FFC-8BF8487AD194}" = ccc-core-static
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"BlackBerry_Desktop" = BlackBerry Desktop Software 6.0.2
"Dell Dock" = Dell Dock
"GoToAssist" = GoToAssist 8.0.0.514
"InstallShield_{8C8224B7-AA9B-4807-97CD-55899BAC83FE}" = YouSendIt Express
"InstallShield_{9F0A32A5-4EBF-4B9D-A3CD-31579F2E1400}" = Multimedia Card Reader
"LAME for Audacity_is1" = LAME v3.98.3 for Audacity
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware version 1.51.1.1800
"Mozilla Firefox 5.0 (x86 en-US)" = Mozilla Firefox 5.0 (x86 en-US)
"NirSoft BlueScreenView" = NirSoft BlueScreenView
"Office14.Click2Run" = Microsoft Office Click-to-Run 2010
"TweakNow RegCleaner_is1" = TweakNow RegCleaner
"WinLiveSuite" = Windows Live Essentials
"WinPcapInst" = WinPcap 4.1.1

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 8/5/2011 6:14:22 PM | Computer Name = John-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\system32\conhost.exe".
Dependent
Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 8/5/2011 6:14:37 PM | Computer Name = John-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\system32\conhost.exe".
Dependent
Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 8/5/2011 6:14:43 PM | Computer Name = John-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\system32\conhost.exe".
Dependent
Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 8/5/2011 6:14:44 PM | Computer Name = John-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\system32\conhost.exe".
Dependent
Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 8/5/2011 6:14:48 PM | Computer Name = John-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\system32\conhost.exe".
Dependent
Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 8/5/2011 6:14:49 PM | Computer Name = John-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\system32\conhost.exe".
Dependent
Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 8/5/2011 6:14:50 PM | Computer Name = John-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\system32\conhost.exe".
Dependent
Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 8/5/2011 6:21:29 PM | Computer Name = John-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\system32\conhost.exe".
Dependent
Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 8/5/2011 6:21:44 PM | Computer Name = John-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\system32\conhost.exe".
Dependent
Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"
could not be found. Please use sxstrace.exe for detailed diagnosis.

Error - 8/5/2011 6:24:22 PM | Computer Name = John-PC | Source = SideBySide | ID = 16842785
Description = Activation context generation failed for "C:\Windows\system32\conhost.exe".
Dependent
Assembly Microsoft.Windows.SystemCompatible,processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.7600.16823"
could not be found. Please use sxstrace.exe for detailed diagnosis.

[ System Events ]
Error - 8/8/2011 9:48:39 AM | Computer Name = John-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
RxFilter

Error - 8/8/2011 11:17:47 AM | Computer Name = John-PC | Source = DCOM | ID = 10010
Description =

Error - 8/8/2011 2:44:30 PM | Computer Name = John-PC | Source = Service Control Manager | ID = 7000
Description = The SessionLauncher service failed to start due to the following error:
%%2

Error - 8/8/2011 2:44:38 PM | Computer Name = John-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
RxFilter

Error - 8/8/2011 2:44:50 PM | Computer Name = John-PC | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.

Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%842

Error - 8/8/2011 6:45:17 PM | Computer Name = John-PC | Source = EventLog | ID = 6008
Description = The previous system shutdown at 6:43:33 PM on ?8/?8/?2011 was unexpected.

Error - 8/8/2011 6:45:23 PM | Computer Name = JOHN-PC | Source = BugCheck | ID = 1001
Description =

Error - 8/8/2011 6:45:27 PM | Computer Name = John-PC | Source = Service Control Manager | ID = 7000
Description = The SessionLauncher service failed to start due to the following error:
%%2

Error - 8/8/2011 6:45:37 PM | Computer Name = John-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
RxFilter

Error - 8/8/2011 6:45:47 PM | Computer Name = John-PC | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.

Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%842


< End of report >


And the log from the OTL custom fix:

========== SERVICES/DRIVERS ==========
========== PROCESSES ==========
All processes killed
========== OTL ==========
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\\{f29557fd-78aa-40e6-aba8-9fa219764018} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{f29557fd-78aa-40e6-aba8-9fa219764018}\ not found.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{F29557FD-78AA-40E6-ABA8-9FA219764018} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F29557FD-78AA-40E6-ABA8-9FA219764018}\ not found.
File move failed. C:\Users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk scheduled to be moved on reboot.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{c95fe080-8f5d-11d2-a20b-00aa003c157a}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{c95fe080-8f5d-11d2-a20b-00aa003c157a}\ not found.
Starting removal of ActiveX control {8AD9C840-044E-11D1-B3E9-00805F499D93}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {8AD9C840-044E-11D1-B3E9-00805F499D93}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {D27CDB6E-AE6D-11CF-96B8-444553540000}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11CF-96B8-444553540000}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{D27CDB6E-AE6D-11CF-96B8-444553540000}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11CF-96B8-444553540000}\ not found.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Folder C:\Users\John\AppData\Local\{E9C1D27A-C09A-4AE7-B4B3-9755675F4A3F}\ not found.
File C:\Users\John\AppData\Local\Temp16.html not found.
File C:\Users\John\AppData\Local\Temp1.html not found.
File C:\Users\John\AppData\Local\Temp16.html not found.
File C:\Users\John\AppData\Local\Temp1.html not found.
File C:\ProgramData\~50060472r not found.
File C:\ProgramData\~50060472 not found.
File C:\ProgramData\50060472 not found.
========== REGISTRY ==========
========== FILES ==========
< echo,Y|cacls "%WinDir%\system32\drivers\etc\hosts" /G everyone:f /c >
Are you sure (Y/N)?processed file: C:\Windows\system32\drivers\etc\Hosts
C:\Users\John\Downloads\cmd.bat deleted successfully.
C:\Users\John\Downloads\cmd.txt deleted successfully.
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\John\Downloads\cmd.bat deleted successfully.
C:\Users\John\Downloads\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
Restore point Set: OTL Restore Point

[EMPTYFLASH]

User: ADMIN

User: All Users

User: Default

User: Default User

User: John
->Flash cache emptied: 456 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.26.1 log created on 08092011_060618

Files\Folders moved on Reboot...
File\Folder C:\Users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk not found!

Registry entries deleted on Reboot...

[JP6824]

I just went to look for a picture and noticed that except for one folder and an individual pic, they're all gone. Don't know how that happened, but I thought you might want to know. Hope they're recoverable! Thanks...

[SweetTech]

Hi!

Okay.

Please run the following utilities:

Please download UnHide.exe by Grinler.

It will unhide folders/files that were set to be hidden by the infection you had.


If the above does not work, then you can restore the defaults for the Start Menu and Administrative Tools as follows:

• Windows 7: Restore Default Shortcuts in Start Menu All Programs
• Vista: Restore Default Shortcuts in Start Menu Programs
• Restore the Administrative Tools folder with vista_ultimate_admintools.zip

For any other missing program shortcuts you will probably need to reinstall the application or manually create new shortcuts.



NEXT:


Malwarebytes' Anti-Malware

I see that you have Malwarebytes' Anti-Malware installed on your computer could you please do a scan using these settings:

• Open Malwarebytes' Anti-Malware
• Select the Update tab
• Click Check for Updates
• After the update have been completed, Select the Scanner tab.
• Select Perform quick scan, then click on Scan
• Leave the default options as it is and click on Start Scan
• When done, you will be prompted. Click OK, then click on Show Results
• Checked (ticked) all items and click on Remove Selected
• After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT:



ESET Online Scanner
I'd like us to scan your machine with ESET Online Scan

Note: It is recommended to disable on-board anti-virus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your anti-virus along with your anti-spyware programs.

• Hold down Control and click on the following link to open ESET OnlineScan in a new window.
  ESET OnlineScan
• Click the button.
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.
• Check
• Click the button.
• Accept any security warnings from your browser.
• Check
• Make sure that the option "Remove found threats" is Unchecked
• When the Computer scan settings display shows, click the Advanced option, the place a check next to the following (if it is not already checked):
  
  • Enable Anti-Stealth technology
• Push the Start button.
• ESET will then download updates for itself, install itself, and begin
  scanning your computer. Please be patient as this can take some time.
• When the scan completes, push
• Push , and save the file to your desktop using a unique name, such as
  ESETScan. Include the contents of this report in your next reply.
• Push the button.
• Push

NEXT:


Security Check
Download Security Check by screen317 from here or here.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Edited by SweetTech, 09 August 2011 - 07:36 AM.

[JP6824]

Unhide worked, Malware Bytes found nothing, computer crashed again during ESET scan. Should I start that over or do something else?

[SweetTech]

Please attempt to run ESET Online Scanner again, and see if it will run for you.

Edited by SweetTech, 09 August 2011 - 12:52 PM.

[JP6824]

Another crash. Will ESET work in safe mode?

[SweetTech]

You need to be connected to the internet when you run it.

Is it crashing at a particular point in the scan?

Try this scan:

Please download and scan with the Kaspersky Virus Removal Tool from one of the links provided below and save it to your desktop.
Link 1
Link 2Be sure to print out and read the instructions provided in:How to Install Kaspersky Virus Removal Tool
How to use the Kaspersky Virus Removal Tool to automatically remove viruses

• Double-click the setup file (i.e. setup_9.0.0.722_22.01.2010_10-04.exe) to select your language and install the utility.
  Vista/Windows 7 users right-click and select Run As Administrator.
• If you receive a UAC prompt asking if you would like to continue running the program, you should press the Continue button.
• When the 'Setup page' appears, click Next, check the box 'I accept the license agreement' and click Next twice more to begin extracting the required files.
• Setup may recommend to scan the computer in Safe Mode. Click Ok.
• A window will open with a tab that says Autoscan and one for Manual disinfection.
• Click the green Start scan button on the Autoscan tab in the main window.
• If malware is detected, you will see the Scan Alert screen. Place a checkmark in the Apply to all box, and click Disinfect if the button is active.
• After the scan finishes, if any threats are left unneutralized in the Scan window (Red exclamation point), click the Neutralize all button.
• Place a checkmark in the Apply to all box, and click Disinfect if the button is active.
• If advised that a special disinfection procedure is required which demands system reboot, click the Ok button to close the window.
• In the Scan window click the Reports button, choose Critical events and select Save to save the results to a file (name it avptool.txt).
• Copy and paste the report results of any threats detected and if they were successfully removed in your next reply. Do not include the longer list marked Events.
• When finished, follow these instructions on How to uninstall Kaspersky Virus Removal Tool 2010.

-- If you cannot run this tool in normal mode, then try using it in "safe mode".

[JP6824]

Finally made it through the ESET scan:
C:\Users\John\AppData\Local\Temp\jar_cache3499711719002699498.tmp Java/Agent.BT trojan
J:\JOHN-PC\Backup Set 2011-02-04 090417\Backup Files 2011-04-10 192931\Backup files 3.zip JS/Exploit.Pdfka.OTD trojan
J:\JOHN-PC\Backup Set 2011-02-04 090417\Backup Files 2011-04-25 052453\Backup files 4.zip JS/TrojanClicker.Agent.NBN trojan
J:\JOHN-PC\Backup Set 2011-05-01 194557\Backup Files 2011-05-01 194557\Backup files 12.zip JS/TrojanClicker.Agent.NBN trojan
J:\JOHN-PC\Backup Set 2011-05-30 061122\Backup Files 2011-06-05 190001\Backup files 2.zip JS/Exploit.Pdfka.OYD trojan

Pretty sure they're all still there, since I didn't see any option to get rid of them...


And the Security Check results:
Results of screen317's Security Check version 0.99.18
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
ESET Online Scanner v3
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
TweakNow RegCleaner
Java™ 6 Update 20
Java™ 6 Update 23
Out of date Java installed!
Flash Player Out of Date!
Adobe Flash Player 10.1.102.64
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
``````````End of Log````````````

[SweetTech]

Hi!

Sorry for the delay, I am just getting a chance to respond to my logs now.

These threat(s) below will be removed very shortly:

C:\Users\John\AppData\Local\Temp\jar_cache3499711719002699498.tmp Java/Agent.BT trojan
J:\JOHN-PC\Backup Set 2011-02-04 090417\Backup Files 2011-04-10 192931\Backup files 3.zip JS/Exploit.Pdfka.OTD trojan
J:\JOHN-PC\Backup Set 2011-02-04 090417\Backup Files 2011-04-25 052453\Backup files 4.zip JS/TrojanClicker.Agent.NBN trojan
J:\JOHN-PC\Backup Set 2011-05-01 194557\Backup Files 2011-05-01 194557\Backup files 12.zip JS/TrojanClicker.Agent.NBN trojan
J:\JOHN-PC\Backup Set 2011-05-30 061122\Backup Files 2011-06-05 190001\Backup files 2.zip JS/Exploit.Pdfka.OYD trojan

____________________________________________________

From the looks of your SecurityCheck log, I can see that we have some outdated programs that need to be updated.

Lets address those programs that need updating now!

Your SecurityCheck log indicates that your version of Flash Player is outdated. This is a vulnerability that needs to be addressed. Please remove the outdated version of Flash Player and then install the latest version.

Java Outdated

Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.

• Microsoft: ‘Unprecedented Wave of Java Exploitation’
• Drive-by Trojan preying on out-of-date Java installations
• Ghosts of Java Haunt Users

Please follow these steps to remove older version Java components and update:

• Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
• Look for "Java Platform, Standard Edition".
• Click the "Download JRE" button to the right.
• Read the License Agreement, and then check the box that says: "Accept License Agreement".
• From the list, select your OS and Platform:
  
  • 32-bit Select: Windows x86 Offline.
  • 64-bit Select: Windows x64.
• If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
• Close any programs you may have running - especially your web browser.

Go to > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.

• Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.
• If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
• When the Java Setup - Welcome window opens, click the Install > button.
• If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
• The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.

Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:

• Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
• Click Ok and reboot your computer.

NEXT:



OTL Fix

We need to run an OTL Fix

• Please reopen on your desktop.
• Copy and Paste the following code into the textbox.
  

  :Services
  :OTL
  
  :Reg
  
  :Files
  C:\Users\John\AppData\Local\Temp\jar_cache3499711719002699498.tmp
  J:\JOHN-PC\Backup Set 2011-02-04 090417\Backup Files 2011-04-10 192931\Backup files 3.zip
  J:\JOHN-PC\Backup Set 2011-02-04 090417\Backup Files 2011-04-25 052453\Backup files 4.zip
  J:\JOHN-PC\Backup Set 2011-05-01 194557\Backup Files 2011-05-01 194557\Backup files 12.zip
  J:\JOHN-PC\Backup Set 2011-05-30 061122\Backup Files 2011-06-05 190001\Backup files 2.zip
  ipconfig /flushdns /c
  :Commands
  [purity]
  [resethosts]
  [CreateRestorePoint]
  [emptytemp]
  [EMPTYFLASH]
  

• Push
• OTL may ask to reboot the machine. Please do so if asked.
• Click the OK button.
• A report will open. Copy and Paste that report in your next reply.
• If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.

NEXT:



OTL Custom Scan

We need to run an OTL Custom Scan

• Please reopen on your desktop.
• Copy and Paste the following code into the textbox.
  
  

  
  netsvcs
  drivers32
  hklm\software\clients\startmenuinternet|command /rs
  %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s
  HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  

• Push the button.
• A report will open. Copy and Paste that report in your next reply.

NEXT:



What outstanding issues (if any) are you still experiencing with your computer?

[JP6824]

Sorry, I'm confused. Your instructions first tell me to download version 6 of Java, but then say to click on the version 7 link on my desktop. Could you clarify? Also, I believe all those trojans are gone, since I re-ran the ESET scan and clicked to remove them. But I'm not 100% sure, since I had another full crash this morning. Another issue that I'm having is now every time I log on I'm getting a popup that asks me if I want to allow Kaspersky (one of the things you instructed me to download) to make changes to my computer. I can't find it in the programs list to remove it. And finally, I'm also having some issue with the catalyst control center. First I kept getting a message saying the host application had stopped working. That message seems to have stopped, but now the icons at the top center of my Windows 7 desktop have disappeared. Oh, and could you please share the link for OTL again? I seem to have deleted it. Thank you...

[SweetTech]

Hi!

Apologizes for that confusion. You will want to download version 7 of Java. It was recently updated from version 6 to version 7, and it appears that didn't get updated in my instructions. I've updated my instructions accordingly.

Could you please elaborate a little more on this:

That message seems to have stopped, but now the icons at the top center of my Windows 7 desktop have disappeared

I'll have a better idea how to address the Kaspersky issue once I see a new OTL log from you.

Download link for OTL.

http://oldtimer.geekstogo.com/OTL.exe

[JP6824]

The icons at the top center of the desktop were the recycle bin, and icons to open the browser, folders, videos, etc. They're larger than the usual desktop icons and were setup there for ease of navigation. Something new with Windows 7, I guess. I think their disappearance has something to do with the Catalyst Control Center problem...

Other issues would include yet another full crash and restart as I was reading your latest response, the Kaspersky issue that I mentioned, and that fact that Flash does not work in IE, even with the update I just installed. Also, and I don't know if this is a result of my issues or a separate Yahoo issue, but there are all kinds of problems with Yahoo Mail. Files won't attach, long delays (and many times server timeouts) when trying to navigate within the program or logging in and out, clicking to open a message and seeing an entirely different one... A real head scratcher.

Here is the OTL fix report, followed by the OTL custom scan report. A lot of stuff there. I really appreciate your time and effort in going through it...

All processes killed
========== SERVICES/DRIVERS ==========
========== OTL ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\Users\John\AppData\Local\Temp\jar_cache3499711719002699498.tmp not found.
File\Folder J:\JOHN-PC\Backup Set 2011-02-04 090417\Backup Files 2011-04-10 192931\Backup files 3.zip not found.
File\Folder J:\JOHN-PC\Backup Set 2011-02-04 090417\Backup Files 2011-04-25 052453\Backup files 4.zip not found.
File\Folder J:\JOHN-PC\Backup Set 2011-05-01 194557\Backup Files 2011-05-01 194557\Backup files 12.zip not found.
File\Folder J:\JOHN-PC\Backup Set 2011-05-30 061122\Backup Files 2011-06-05 190001\Backup files 2.zip not found.
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\John\Desktop\cmd.bat deleted successfully.
C:\Users\John\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
Restore point Set: OTL Restore Point

[EMPTYTEMP]

User: ADMIN
->Temp folder emptied: 62689 bytes
->Temporary Internet Files folder emptied: 14692153 bytes
->Java cache emptied: 0 bytes

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: John
->Temp folder emptied: 351032795 bytes
->Temporary Internet Files folder emptied: 188895326 bytes
->Java cache emptied: 4103647 bytes
->FireFox cache emptied: 54471835 bytes
->Flash cache emptied: 3700 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 53725844 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50467 bytes
%systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 749 bytes
RecycleBin emptied: 134857433 bytes

Total Files Cleaned = 765.00 mb


OTL by OldTimer - Version 3.2.26.1 log created on 08112011_121302

Files\Folders moved on Reboot...
C:\Users\John\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...

*******************

OTL logfile created on: 8/11/2011 12:18:31 PM - Run 2
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Users\John\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

7.96 Gb Total Physical Memory | 6.11 Gb Available Physical Memory | 76.79% Memory free
15.92 Gb Paging File | 13.88 Gb Available in Paging File | 87.18% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 1386.34 Gb Total Space | 1311.28 Gb Free Space | 94.59% Space Free | Partition Type: NTFS
Drive J: | 232.88 Gb Total Space | 17.55 Gb Free Space | 7.54% Space Free | Partition Type: NTFS
Drive K: | 33.70 Gb Total Space | 18.15 Gb Free Space | 53.87% Space Free | Partition Type: NTFS

Computer Name: JOHN-PC | User Name: John | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/08/11 12:03:30 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Users\John\Desktop\OTL.exe
PRC - [2011/06/23 14:36:51 | 000,924,632 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2011/02/18 11:47:12 | 000,079,192 | ---- | M] (Research In Motion Limited) -- C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
PRC - [2010/05/21 13:00:52 | 000,783,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
PRC - [2010/05/21 12:58:30 | 000,673,088 | ---- | M] (SoftThinks) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
PRC - [2010/05/21 00:28:00 | 011,312,128 | ---- | M] (OpenOffice.org) -- C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
PRC - [2010/05/21 00:27:58 | 011,318,784 | ---- | M] (OpenOffice.org) -- C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
PRC - [2010/04/24 01:10:34 | 000,209,768 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2010/04/24 01:10:28 | 000,483,688 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2009/10/02 14:26:12 | 000,013,336 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2009/10/02 14:26:10 | 000,284,696 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
PRC - [2009/07/17 17:07:58 | 000,237,568 | ---- | M] (Alcor Micro Corp.) -- C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
PRC - [2009/06/09 10:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/05/05 06:39:18 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe
PRC - [2009/05/05 06:39:18 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe


========== Modules (SafeList) ==========

MOD - [2011/08/11 12:03:30 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Users\John\Desktop\OTL.exe
MOD - [2010/08/21 01:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2011/07/18 20:01:47 | 000,146,816 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE -- (!SASCORE)
SRV:64bit: - [2011/04/27 17:21:18 | 000,288,272 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe -- (NisSrv)
SRV:64bit: - [2011/04/27 17:21:18 | 000,012,784 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe -- (MsMpSvc)
SRV:64bit: - [2011/04/20 02:04:20 | 000,203,776 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2010/12/13 14:37:16 | 000,194,416 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft LifeCam\MSCamS64.exe -- (MSCamSvc)
SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/06/09 10:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2010/09/02 10:16:57 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2010/05/21 12:58:30 | 000,673,088 | ---- | M] (SoftThinks) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE -- (SftService)
SRV - [2010/04/24 01:10:34 | 000,209,768 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2010/04/24 01:10:28 | 000,483,688 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/10/02 14:26:12 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc) Intel®
SRV - [2009/06/26 12:19:12 | 001,124,848 | ---- | M] (Sonic Solutions) [On_Demand | Stopped] -- c:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe -- (RoxMediaDB10)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2009/05/05 06:39:18 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe -- (sprtsvc_DellComms) SupportSoft Sprocket Service (DellComms)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/08/09 21:15:57 | 000,460,888 | ---- | M] (Kaspersky Lab ZAO) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\47828565.sys -- (47828565)
DRV:64bit: - [2011/07/22 12:26:56 | 000,014,928 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys -- (SASDIFSV)
DRV:64bit: - [2011/07/12 17:55:18 | 000,012,368 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\saskutil64.sys -- (SASKUTIL)
DRV:64bit: - [2011/04/27 15:25:24 | 000,084,864 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NisDrvWFP.sys -- (NisDrv)
DRV:64bit: - [2011/04/20 02:44:50 | 009,319,936 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2011/04/20 01:22:34 | 000,306,176 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2011/03/11 02:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/02/16 18:23:46 | 000,074,240 | ---- | M] (Research In Motion Limited) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RimUsb_AMD64.sys -- (RimUsb)
DRV:64bit: - [2010/12/13 14:37:18 | 000,036,720 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nx6000.sys -- (MSHUSBVideo)
DRV:64bit: - [2010/04/24 01:10:32 | 000,022,376 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2010/04/24 01:10:28 | 000,269,672 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2010/04/24 01:10:28 | 000,025,960 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2010/04/24 01:10:20 | 000,721,768 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2010/04/19 20:47:42 | 000,050,688 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2010/01/29 02:33:38 | 000,116,736 | ---- | M] (ATI Technologies, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtiHdmi.sys -- (AtiHdmiService)
DRV:64bit: - [2010/01/26 22:09:02 | 000,047,632 | ---- | M] (CACE Technologies, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\npf.sys -- (npf)
DRV:64bit: - [2009/10/16 07:32:24 | 000,321,064 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\k57nd60a.sys -- (k57nd60a) Broadcom NetLink ™
DRV:64bit: - [2009/10/02 16:58:58 | 000,537,112 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2009/09/26 11:42:58 | 000,233,984 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud) Intel®
DRV:64bit: - [2009/09/17 16:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64) Intel®
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 20:10:47 | 000,011,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rootmdm.sys -- (ROOTMODEM)
DRV:64bit: - [2009/07/09 06:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/06/10 16:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/05 19:10:10 | 001,478,144 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2009/01/09 17:02:08 | 000,031,744 | ---- | M] (Research in Motion Ltd) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RimSerial_AMD64.sys -- (RimVSerPort)
DRV:64bit: - [2006/11/01 13:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)
DRV - [2009/06/26 11:27:28 | 000,065,520 | ---- | M] (Sonic Solutions) [File_System | System | Stopped] -- C:\Windows\SysWOW64\drivers\RxFilter.sys -- (RxFilter)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/?l=dis&o=14776
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.google.com/ig"
FF - prefs.js..extensions.enabledItems: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}:0.9.1
FF - prefs.js..network.proxy.no_proxies_on: "*.local"
FF - prefs.js..network.proxy.type: 0

FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre7\bin\new_plugin\npjp2.dll (Oracle Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@RIM.com/WebSLLauncher,version=1.0: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 5.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2011/06/23 14:36:51 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 5.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins

[2011/02/03 18:46:23 | 000,000,000 | ---D | M] (No name found) -- C:\Users\John\AppData\Roaming\Mozilla\Extensions
[2011/08/08 06:19:55 | 000,000,000 | ---D | M] (No name found) -- C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\79uua2o6.default\extensions
[2011/02/01 19:05:08 | 000,002,333 | ---- | M] () -- C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\79uua2o6.default\searchplugins\askcom.xml
[2011/03/24 16:15:31 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
File not found (No name found) --
() (No name found) -- C:\USERS\JOHN\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\79UUA2O6.DEFAULT\EXTENSIONS\{E4A8A97B-F2ED-450B-B12D-EE082BA24781}.XPI
() (No name found) -- C:\USERS\JOHN\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\79UUA2O6.DEFAULT\EXTENSIONS\[email protected]
[2011/06/23 14:36:51 | 000,142,296 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2011/05/01 06:18:42 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml

O1 HOSTS File: ([2011/08/11 12:13:03 | 000,000,098 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - File not found
O4:64bit: - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [DellComms] C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKLM..\Run: [LifeCam] C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe (Microsoft Corporation)
O4 - HKLM..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe (Research In Motion Limited)
O4 - HKLM..\Run: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe (Alcor Micro Corp.)
O4 - HKLM..\Run: [StartCCC] c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKCU..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe (SUPERAntiSpyware.com)
O4 - HKLM..\RunOnce: [DSUpdateLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe (Dell)
O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe (Softthinks)
O4 - HKLM..\RunOnceEx: [ContentMerger] c:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\ContentMerger10.exe (Sonic Solutions)
O4 - Startup: C:\Users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.2.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe ()
O4 - Startup: C:\Users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\_uninst_47828565.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 10.0.0)
O16 - DPF: {CAFEEFAC-0017-0000-0000-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.7.0)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.7.0)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-itss {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlpg {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - Reg Error: Key error. File not found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - Reg Error: Key error. - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2007/05/10 09:48:26 | 000,000,032 | ---- | M] () - J:\autorun.inf -- [ NTFS ]
O32 - AutoRun File - [2002/09/03 09:59:58 | 000,000,000 | ---- | M] () - K:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*


Drivers32:64bit: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.l3acm - C:\Windows\SysWOW64\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: vidc.cvid - C:\Windows\SysWow64\iccvid.dll (Radius Inc.)

========== Files/Folders - Created Within 30 Days ==========

[2011/08/11 12:03:26 | 000,579,584 | ---- | C] (OldTimer Tools) -- C:\Users\John\Desktop\OTL.exe
[2011/08/11 12:00:32 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2011/08/11 11:13:16 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
[2011/08/11 09:47:04 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware
[2011/08/11 09:47:04 | 000,000,000 | ---D | C] -- C:\ProgramData\!SASCORE
[2011/08/11 09:41:58 | 000,000,000 | ---D | C] -- C:\MGtools
[2011/08/11 09:39:13 | 000,000,000 | ---D | C] -- C:\Users\John\AppData\Roaming\SUPERAntiSpyware.com
[2011/08/11 09:39:13 | 000,000,000 | ---D | C] -- C:\ProgramData\SUPERAntiSpyware.com
[2011/08/11 09:39:06 | 000,000,000 | ---D | C] -- C:\Program Files\SUPERAntiSpyware
[2011/08/11 09:31:21 | 011,752,480 | ---- | C] (SUPERAntiSpyware.com) -- C:\Users\John\Desktop\SUPERAntiSpyware.exe
[2011/08/10 20:33:35 | 000,000,000 | ---D | C] -- C:\Users\John\AppData\Local\{8211F6CB-9962-46E4-B922-519F5F37CCA0}
[2011/08/09 15:29:11 | 000,000,000 | ---D | C] -- C:\ProgramData\Kaspersky Lab
[2011/08/09 15:28:43 | 000,460,888 | ---- | C] (Kaspersky Lab ZAO) -- C:\Windows\SysNative\drivers\47828565.sys
[2011/08/09 13:34:50 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ESET
[2011/08/09 05:56:12 | 000,000,000 | ---D | C] -- C:\_OTL
[2011/08/08 15:06:20 | 000,000,000 | ---D | C] -- C:\Users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\NirSoft BlueScreenView
[2011/08/08 15:06:20 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\NirSoft
[2011/08/05 19:08:15 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/08/05 19:08:14 | 000,041,272 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
[2011/08/05 19:08:11 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2011/08/01 08:32:50 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\FotoSketcher
[2011/08/01 08:32:48 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\FotoSketcher
[2011/07/27 09:35:33 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft Security Client
[2011/07/20 07:49:39 | 000,000,000 | ---D | C] -- C:\Users\John\Documents\WALLcommentary
[2011/07/05 12:44:11 | 003,325,832 | ---- | C] (Ask) -- C:\Program Files (x86)\Common Files\APNToolbarInstaller.exe
[2011/07/05 12:44:11 | 000,108,424 | ---- | C] (Ask.com) -- C:\Program Files (x86)\Common Files\APNStub.exe

========== Files - Modified Within 30 Days ==========

[2011/08/11 12:18:00 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/08/11 12:15:12 | 000,000,890 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/08/11 12:14:59 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/08/11 12:14:51 | 2115,301,375 | -HS- | M] () -- C:\hiberfil.sys
[2011/08/11 12:13:03 | 000,000,098 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\Hosts
[2011/08/11 12:03:40 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/08/11 12:03:40 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/08/11 12:03:30 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Users\John\Desktop\OTL.exe
[2011/08/11 12:01:59 | 000,730,554 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/08/11 12:01:59 | 000,626,484 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/08/11 12:01:59 | 000,107,502 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/08/11 11:56:12 | 525,803,379 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2011/08/11 11:13:16 | 000,002,253 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2011/08/11 11:13:16 | 000,002,237 | ---- | M] () -- C:\Users\John\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2011/08/11 09:47:04 | 000,001,810 | ---- | M] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
[2011/08/11 09:36:43 | 000,013,231 | ---- | M] () -- C:\Users\John\Documents\49ForumSignature.odt
[2011/08/11 09:35:56 | 000,465,298 | ---- | M] () -- C:\Users\John\Desktop\RootRepeal.rar
[2011/08/11 09:33:21 | 002,419,140 | ---- | M] () -- C:\Users\John\Desktop\MGtools.exe
[2011/08/11 09:31:25 | 011,752,480 | ---- | M] (SUPERAntiSpyware.com) -- C:\Users\John\Desktop\SUPERAntiSpyware.exe
[2011/08/09 21:15:57 | 000,460,888 | ---- | M] (Kaspersky Lab ZAO) -- C:\Windows\SysNative\drivers\47828565.sys
[2011/08/09 18:52:42 | 000,879,225 | ---- | M] () -- C:\Users\John\Desktop\SecurityCheck.exe
[2011/08/09 15:29:10 | 000,001,004 | ---- | M] () -- C:\Users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\_uninst_47828565.lnk
[2011/08/08 18:40:02 | 000,010,479 | ---- | M] () -- C:\Users\John\Documents\QUOTES.odt
[2011/08/05 19:08:15 | 000,001,107 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/08/03 08:44:25 | 000,019,026 | ---- | M] () -- C:\Users\John\Documents\SubterraneanHomesickBlues.odt
[2011/07/27 09:35:52 | 000,001,945 | ---- | M] () -- C:\Windows\epplauncher.mif
[2011/07/27 09:35:38 | 000,743,932 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2011/07/13 17:27:39 | 000,381,000 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2011/07/13 07:39:05 | 000,000,127 | ---- | M] () -- C:\Windows\SysNative\MRT.INI

========== Files Created - No Company Name ==========

[2011/08/11 11:13:16 | 000,002,253 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2011/08/11 11:13:16 | 000,002,237 | ---- | C] () -- C:\Users\John\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2011/08/11 11:13:02 | 000,000,894 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/08/11 11:13:00 | 000,000,890 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/08/11 09:39:07 | 000,001,810 | ---- | C] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
[2011/08/11 09:36:42 | 000,013,231 | ---- | C] () -- C:\Users\John\Documents\49ForumSignature.odt
[2011/08/11 09:35:54 | 000,465,298 | ---- | C] () -- C:\Users\John\Desktop\RootRepeal.rar
[2011/08/11 09:33:18 | 002,419,140 | ---- | C] () -- C:\Users\John\Desktop\MGtools.exe
[2011/08/09 18:52:41 | 000,879,225 | ---- | C] () -- C:\Users\John\Desktop\SecurityCheck.exe
[2011/08/09 15:29:10 | 000,001,004 | ---- | C] () -- C:\Users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\_uninst_47828565.lnk
[2011/08/08 18:40:00 | 000,010,479 | ---- | C] () -- C:\Users\John\Documents\QUOTES.odt
[2011/08/05 19:08:15 | 000,001,107 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/08/03 08:41:54 | 000,019,026 | ---- | C] () -- C:\Users\John\Documents\SubterraneanHomesickBlues.odt
[2011/07/13 07:39:05 | 000,000,127 | ---- | C] () -- C:\Windows\SysNative\MRT.INI
[2011/07/05 12:44:11 | 000,444,283 | ---- | C] () -- C:\Program Files (x86)\Common Files\WinPcapNmap.exe
[2011/03/17 17:51:46 | 000,003,929 | ---- | C] () -- C:\Windows\SysWow64\atipblag.dat
[2011/01/25 17:20:47 | 000,743,932 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2010/12/05 17:40:59 | 000,000,000 | ---- | C] () -- C:\Users\John\AppData\Roaming\wklnhst.dat
[2010/11/27 14:03:44 | 000,042,496 | ---- | C] () -- C:\Users\John\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/11/03 16:09:54 | 000,000,000 | ---- | C] () -- C:\Users\John\AppData\Local\rx_image32.Cache
[2010/09/02 12:08:37 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2010/01/26 22:09:02 | 000,053,299 | ---- | C] () -- C:\Windows\SysWow64\pthreadVC.dll
[2009/07/14 01:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 22:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 22:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 20:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 19:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 17:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 17:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

========== LOP Check ==========

[2011/05/28 15:39:04 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Audacity
[2011/05/28 15:38:34 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\OpenOffice.org
[2010/09/30 16:45:29 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Publish Providers
[2011/05/28 15:38:35 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Research In Motion
[2011/06/03 20:07:23 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\SoftGrid Client
[2011/05/28 15:39:05 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Sony
[2010/12/12 10:37:57 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Sony Creative Software Inc
[2010/12/05 17:41:13 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Template
[2011/06/03 07:25:32 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\TP
[2010/11/15 17:22:26 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\TweakNow RegCleaner
[2011/01/08 07:17:31 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Windows Live Writer
[2011/07/06 10:45:42 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\YouSendIt
[2011/08/06 05:10:46 | 000,032,564 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Custom Scans ==========


< hklm\software\clients\startmenuinternet|command /rs >
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\HideIconsCommand: "C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe" /HideShortcuts [2011/06/23 14:36:50 | 000,712,976 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\ShowIconsCommand: "C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe" /ShowShortcuts [2011/06/23 14:36:50 | 000,712,976 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\ReinstallCommand: "C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe" /SetAsDefaultAppGlobal [2011/06/23 14:36:50 | 000,712,976 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\open\command\\: C:\Program Files (x86)\Mozilla Firefox\firefox.exe [2011/06/23 14:36:51 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\properties\command\\: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -preferences [2011/06/23 14:36:51 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\safemode\command\\: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode [2011/06/23 14:36:51 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ShowIconsCommand: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --show-icons [2011/06/13 19:52:23 | 001,011,768 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\HideIconsCommand: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --hide-icons [2011/06/13 19:52:23 | 001,011,768 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ReinstallCommand: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --make-default-browser [2011/06/13 19:52:23 | 001,011,768 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\shell\open\command\\: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" [2011/06/13 19:52:23 | 001,011,768 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ShowIconsCommand: "C:\Windows\System32\ie4uinit.exe" -show [2009/07/13 21:14:21 | 000,176,128 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ReinstallCommand: "C:\Windows\System32\ie4uinit.exe" -reinstall [2009/07/13 21:14:21 | 000,176,128 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\HideIconsCommand: "C:\Windows\System32\ie4uinit.exe" -hide [2009/07/13 21:14:21 | 000,176,128 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\naom\command\\: "C:\Program Files (x86)\Internet Explorer\iexplore.exe" -extoff [2011/06/21 01:37:00 | 000,673,040 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\open\command\\: C:\Program Files (x86)\Internet Explorer\iexplore.exe [2011/06/21 01:37:00 | 000,673,040 | ---- | M] (Microsoft Corporation)

< %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >

< End of report >

[JP6824]

Don't know if this helps, but the crashes (several more today) almost always happen while I'm listening to streaming audio in the background. Also, FYI: I will be away starting early tomorrow morning, (Friday 8/12) and unable to access this computer until Monday. Just wanted you to know in case you reply while I'm gone...