[WilliamP]

A couple of months ago this started. About once a week when I boot it will fail and then re-boot. A box will pop up indicating that Windows had a problem and had to shut down. I says that it was caused by a device or device driver. How can I determine what is causing this? It is a computer I built and I am running XP Home. It is about 3 years old.

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I humbly apologize for the double post. It was not intentional.

[WilliamP]

I humbly apologize for the double post. It was not intentional.

[rshaffer61]

• Please download the Event Viewer Tool by Vino Rosso VEW and save it to your Desktop:
• Double-click VEW.exe
• Under 'Select log to query', select (as appropriate):
  
  • Application
  • System
• Under 'Select type to list', select (as appropriate):
  
  • Error
  • Information
  • Warning

Then use the 'Date of events' or 'Number of events' as follows:

Either:

• Click the radio button for 'Number of events'
  Type 3 in the 1 to 20 box (or any number from 1 to 20)
  Then click the Run button.
  Notepad will open with the output log.
  
  
• Click the radio button for 'Date of events'
  In the From: boxes type today's date (presuming the crash happened today) 09 08 2011
  In the To: boxes type today's date (presuming the crash happened today) 10 08 2011
  Then click the Run button.
  Notepad will open with the output log.

Please post the Output log in your next reply




Download WhoCrashed from the link in my signature below
This program checks for any drivers which may have been causing your computer to crash....

Click on the file you just downloaded and run it.

Put a tick in Accept then click on Next
Put a tick in the Don't create a start menu folder then click Next
Put a tick in Create a Desktop Icon then click on Install and make sure there is a tick in Launch Whocrashed before clicking Finish
Click Analyze
It will want to download the Debugger and install it Say Yes
WhoCrashed will create report but you have to scroll down to see it
Copy and paste it into your next reply







http://www.resplendence.com/downloads

[WilliamP]

I ran VEW and this is 10 errorsM
Type: error Category: 0
Event: 6161 Source: Print
The document Intermitent Boot Problem - Geeks to Go Forums owned by Owner failed to print on printer Canon iP4800 series. Data type: NT EMF 1.008. Size of the spool file in bytes: 0. Number of bytes printed: 0. Total number of pages in the document: 0. Number of pages printed: 0. Client machine: \\BILLSBADBOY. Win32 error code returned by the print processor: 259 (0x103).

Log: 'System' Date/Time: 10/08/2011 7:39:41 AM
Type: error Category: 102
Event: 1003 Source: System Error
Error code 10000050, parameter1 b868a000, parameter2 00000000, parameter3 a7a3f011, parameter4 00000000.

Log: 'System' Date/Time: 08/08/2011 12:39:29 PM
Type: error Category: 0
Event: 7034 Source: Service Control Manager
The Application Layer Gateway Service service terminated unexpectedly. It has done this 1 time(s).

Log: 'System' Date/Time: 07/08/2011 3:09:58 PM
Type: error Category: 0
Event: 19 Source: Print
Sharing printer failed + 1722, Printer Microsoft XPS Document Writer share name Printer.

Log: 'System' Date/Time: 07/08/2011 8:16:28 AM
Type: error Category: 102
Event: 1003 Source: System Error
Error code 10000050, parameter1 b868a000, parameter2 00000000, parameter3 a7a07011, parameter4 00000000.

Log: 'System' Date/Time: 26/07/2011 7:50:41 AM
Type: error Category: 102
Event: 1003 Source: System Error
Error code 10000050, parameter1 b868a000, parameter2 00000000, parameter3 a79ef011, parameter4 00000000.

I tried to download the other but AVIRA won't let me.

[rshaffer61]

The event viewer is not showing much except the problem of not being able to print.

Try disabling Avira, then download and run the program.
When done then re-enable Avira

[WilliamP]

Ok I downloaded and ran WhoCrashed. It tells me that my Crash Dumps are enabled, but I don't have any.

[rshaffer61]

OK lets take a look at your system with Pc PitStop.

Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.

Best Regards