[Antonella Agnetta Watts]

My laptop restarts by itself?! Help!!!!!?

I really have a problem with my laptop!!!

it's going crazy and also me :'(

I really need help, some advice..

I'm at the desktop right now, I'm not in my laptop because I can't, doesn't let me at all.

When I restart the computer, everything looks fine and then a blue screen suddenly appears and then dissapears and again it restarts again and so on, again the blue screen appears for about 2 or 3 seconds, then it dissapears and the machine restarts again and again....

I have tried pressing f8 with the safe mode, and all its options, even there was one that says start with the last good settings, and nothing!! it restars and restarts and it's never ending!

Do you have any idea how to fix this? I have looked for this in the internet but there's no solution, and now im posting hoping someone can help me..

Doesn't work at all with the f8 thing. What should I do?? there might be other options like pressing f9 or f10?

My laptop has no cd, should I get one to format it? if so where can I get it or buy it?

Thanks to god I have a desktop to type you guys, otherwise I would be dead and crying :s

Waaaaaaaaa I don't know what to do!! I hope you can help me with this
I hope I can get any response from you, any advice will be well appreciated.

Thanks in advance. Have a nice time guys.

Cya soon hopefully.

Kind Regards!!!!!!!!

Antonella =)




COMPAQ Q10-120LA

Computer's Configuration

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel® Atom™ CPU N270 @ 1.60GHz, x86 Family 6 Model 28 Stepping 2
Processor Count: 2
RAM: 1015 Mb
Graphics Card:
Hard Drives: C: Total - 152616 MB, Free - 52207 MB;
Motherboard: Hewlett-Packard, 1468, KBC Version 02.10,
Antivirus: Antivirus, Updated: Yes, On-Demand Scanner: Enabled



This picture has been taken from the web, it's only an example.
This picture appears for about 2 or 3 seconds every time my laptop restarts and never ends, I hope you can help me guys. Thank you in advanced.

Edited by Antonella Agnetta Watts, 10 August 2011 - 07:40 PM.

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Hello and Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.

• Start your system and at the Second post screen tap on F8 to get to the Boot Menu
• Use the Arrow Keys to Scroll down to the line that says "Auto Start On Error" and highlight it.
• Click Enter to disable it
• The system should reboot and if not then do so.
• When the BSOD shows it will stop so that you can reply with the STOP ERROR and any parameters.

[rshaffer61]

Hello and Welcome to
GeeksToGo,


I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.

• Please understand we are all volunteers and we are not here all the time.
• Sometimes it may be a extended amount of time to get back to you. If it has been
  more then 3 days please shoot me a PM and I will try to get back to you quickly
  then.
• Please do the following and supply the requested information as needed. If you
  don't understand my instructions please ask and I will try to explain them
  clearer for you.
• Do not attempt any steps unless instructed or ask before to
  make sure they will not cause any further issues.

• Start your system and at the Second post screen tap on F8 to get to the Boot Menu
• Use the Arrow Keys to Scroll down to the line that says "Auto Start On Error" and highlight it.
• Click Enter to disable it
• The system should reboot and if not then do so.
• When the BSOD shows it will stop so that you can reply with the STOP ERROR and any parameters.