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BSOD Startup loop - Shuts down on OS install


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#1
Cm002300

Cm002300

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Hello all!
Was told my issue could be malware related and to create a topic here.
Summary-
The laptop first came with Windows Vista, later changed it to Windows 7. She then got the "Your computer is infecter CLICK HERE" pop-up scan virus. It put all her files to hidden and locked out ESET and most other processes. It wanted her to buy some AV that promised to fix the errors. Tried a few scans to get rid of it and we agreed to reformat and clean install. I changed her personal files she wanted saved back from hidden/read-only and backed them up. Then did a the reformat and Win 7 install. I have no clue what happened from there as it's her computer but it began this startup repair loop as described below. (Prior to all this she had gotten a virus that was sending viagra emails to her contacts. I was able to remove it with Malwarebytes and Eset scan.)

As of right now the computer works, I got system restore to restore as far back as I could. Apparently if the system tries to update the computer then goes to this startup loop mentioned above. Turned off the updates and that's what we've left it at.


From this TOPIC


I wasn't sure where to post this as it's not really virus related.

I've come here before and you all have always helped me solve computers issues beyond what I understand. Right now I'm at a complete loss trying to fix my mothers PC. She recently got the virus, not sure its name, that puts all your files to hidden and tells her she needs to buy this antivirus. She claims this issue has been happening since that. I saved some files she wanted and we did a complete re-install of Windows 7. everything worked fine for a bit and then the restart loops. I have no idea what she did, since she insists it's related to that virus she got..even though we did a clean re-install.

The computer starts up, loads to a blue screen STOP c000021a FATAL ERROR ect.
Then shuts down and asks to start normally or run repair.
Repair says it can't figure out why the computer fails to start and leaves you sitting there. I've read on some places that you need to reinstall the OS. Well we did do that but now we can't at all. I put the CD in to boot from CD and it shuts down before it finishes loading. I mean loading as in select boot from CD, press any key, key pressed, please wait loading - computer then shuts off.

So we're stuck in an endless repair restart loop, with the computer shutting down trying to install a new OS.
I managed to take two pictures because the error only shows for a good 3 seconds before the computer restarts. It seems to alternate between two different ones or shows no error at all and restarts.


Posted Image
Posted Image


ISSUE UPDATE

I guess no one has any clue what I could do to fix this?
We managed to get it to stay on after going through startup repair a couple 1000 times and getting it to restore to day 1. If it runs autoupdate it crashes and does this blue screen loop so we disabled those as well.


OTL LOG

OTL logfile created on: 8/11/2011 2:34:16 PM - Run 1
OTL by OldTimer - Version 3.2.26.1 Folder = E:\
64bit- Ultimate Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.75 Gb Total Physical Memory | 1.36 Gb Available Physical Memory | 49.36% Memory free
5.49 Gb Paging File | 3.27 Gb Available in Paging File | 59.55% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 225.52 Gb Total Space | 180.76 Gb Free Space | 80.15% Space Free | Partition Type: NTFS
Drive E: | 3.77 Gb Total Space | 3.77 Gb Free Space | 99.98% Space Free | Partition Type: FAT32
Drive F: | 7.41 Gb Total Space | 7.30 Gb Free Space | 98.43% Space Free | Partition Type: FAT32

Computer Name: JANET-PC | User Name: Janet | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/08/11 14:25:24 | 000,579,584 | ---- | M] (OldTimer Tools) -- E:\OTL.exe
PRC - [2011/06/24 15:40:03 | 000,924,632 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2011/06/06 15:55:28 | 000,064,952 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2011/03/21 14:56:16 | 001,230,704 | ---- | M] () -- C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
PRC - [2011/01/12 07:08:56 | 001,523,360 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe


========== Modules (SafeList) ==========

MOD - [2011/08/11 14:25:24 | 000,579,584 | ---- | M] (OldTimer Tools) -- E:\OTL.exe
MOD - [2010/11/20 23:23:55 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2009/08/18 05:36:20 | 000,203,264 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/13 21:40:01 | 000,193,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\appmgmts.dll -- (AppMgmt)
SRV - [2011/06/06 15:55:28 | 000,064,952 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2010/03/18 16:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/02/19 13:37:14 | 000,517,096 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe -- (SwitchBoard)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2010/11/20 23:24:43 | 000,020,992 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2010/11/20 23:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 23:23:48 | 000,117,248 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\tsusbhub.sys -- (tsusbhub)
DRV:64bit: - [2010/11/20 23:23:48 | 000,088,960 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\Synth3dVsc.sys -- (Synth3dVsc)
DRV:64bit: - [2010/11/20 23:23:48 | 000,071,168 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\dmvsc.sys -- (dmvsc)
DRV:64bit: - [2010/11/20 23:23:48 | 000,034,816 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\terminpt.sys -- (terminpt)
DRV:64bit: - [2010/11/20 23:23:47 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2010/11/20 23:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 23:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/11/20 23:23:47 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2009/09/21 21:00:44 | 001,537,024 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/08/18 06:48:48 | 006,037,504 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 17:01:06 | 001,146,880 | ---- | M] (LSI Corp) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\agrsm64.sys -- (AgereSoftModem)
DRV:64bit: - [2009/06/10 16:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 16:35:42 | 000,187,392 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2007/11/09 08:00:30 | 000,026,968 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TVALZ_O.SYS -- (TVALZ)

========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.search.ya...627,16897,0,6,0
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 2F A8 2C E0 06 2B CC 01 [binary data]
IE - HKCU\..\URLSearchHook: {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files (x86)\Freeze.com\NetAssistant\NetAssistant.dll (W3i, LLC)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..network.proxy.type: 0

FF:64bit: - HKLM\Software\MozillaPlugins\@divx.com/DivX VOD Helper,version=1.0.0: C:\Program Files\DivX\DivX OVS Helper\npovshelper.dll (DivX, LLC.)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@divx.com/DivX Browser Plugin,version=1.0.0: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll (DivX, LLC)
FF - HKLM\Software\MozillaPlugins\@divx.com/DivX VOD Helper,version=1.0.0: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll (DivX, LLC.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{23fcfd51-4958-4f00-80a3-ae97e717ed8b}: C:\Program Files (x86)\DivX\DivX Plus Web Player\firefox\DivXHTML5 [2011/08/07 19:03:32 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 5.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2011/06/24 15:40:04 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 5.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2011/07/20 17:32:17 | 000,000,000 | ---D | M]

[2011/06/16 02:28:33 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Janet\AppData\Roaming\Mozilla\Extensions
[2011/06/16 02:28:22 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
File not found (No name found) --
[2011/06/24 15:40:03 | 000,142,296 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2010/01/01 04:00:00 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml

O1 HOSTS File: ([2009/06/10 17:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2 - BHO: (DivX Plus Web Player HTML5 <video>) - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll (DivX, LLC)
O2 - BHO: (NetAssistant) - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files (x86)\Freeze.com\NetAssistant\NetAssistant.dll (W3i, LLC)
O4:64bit: - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AdobeCS5.5ServiceManager] File not found
O4 - HKLM..\Run: [DivXUpdate] C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe ()
O4 - HKLM..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe (Adobe Systems Incorporated)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\cdo {CD00020A-8B95-11D1-82DB-00C04FB1625D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\http\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\http\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\https\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\https\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msdaipp - No CLSID value found
O18:64bit: - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\mso-offdap {3D9F03FA-7A94-11D3-BE81-0050048385D1} - Reg Error: Key error. File not found
O18 - Protocol\Handler\http\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\http\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\https\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\https\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\msdaipp\0x00000001 {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O18 - Protocol\Handler\msdaipp\oledb {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\MSDAIPP.DLL (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/08/08 11:25:34 | 000,000,000 | ---D | C] -- C:\Users\Janet\AppData\Roaming\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
[2011/08/07 20:40:33 | 000,000,000 | ---D | C] -- C:\ProgramData\regid.1986-12.com.adobe
[2011/08/07 20:39:31 | 000,000,000 | ---D | C] -- C:\Users\Janet\Documents\Adobe Scripts
[2011/08/07 19:46:51 | 000,000,000 | ---D | C] -- C:\Users\Janet\Desktop\summerclassic
[2011/08/07 19:30:57 | 000,000,000 | ---D | C] -- C:\Program Files\Adobe
[2011/08/07 19:30:30 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Adobe
[2011/08/07 15:52:29 | 000,000,000 | ---D | C] -- C:\Users\Janet\Desktop\Adobe Photoshop CS5.1
[2011/08/07 15:47:58 | 000,000,000 | ---D | C] -- C:\Users\Janet\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
[2011/08/07 15:47:55 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Adobe Download Assistant
[2011/08/07 15:47:53 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Adobe AIR
[2011/08/01 22:28:40 | 000,000,000 | ---D | C] -- C:\Users\Janet\AppData\Local\ElevatedDiagnostics
[2011/07/28 22:47:02 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\HD Tune
[2011/07/17 23:01:28 | 000,000,000 | ---D | C] -- C:\Users\Janet\Desktop\CarouselJuly2011
[2011/07/14 14:40:09 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Coupons

========== Files - Modified Within 30 Days ==========

[2011/08/11 14:36:59 | 000,726,316 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/08/11 14:36:59 | 000,624,178 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/08/11 14:36:59 | 000,106,522 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/08/11 12:51:31 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/08/09 16:17:05 | 000,024,096 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/08/09 16:17:05 | 000,024,096 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/08/09 16:09:31 | 2212,892,672 | -HS- | M] () -- C:\hiberfil.sys
[2011/08/08 21:36:59 | 004,844,680 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2011/08/08 21:36:23 | 179,688,749 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2011/08/08 19:22:57 | 000,918,486 | ---- | M] () -- C:\Users\Janet\Desktop\Father's Day Card.jpg

========== Files Created - No Company Name ==========

[2011/08/07 19:33:51 | 000,001,093 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Photoshop CS5.1 (64 Bit).lnk
[2011/08/07 19:33:10 | 000,001,223 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Photoshop CS5.1.lnk
[2011/08/07 19:30:26 | 000,001,185 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Bridge CS5.1.lnk
[2011/08/07 19:30:03 | 000,001,278 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Device Central CS5.5.lnk
[2011/08/07 19:27:38 | 000,001,379 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Extension Manager CS5.5.lnk
[2011/08/07 19:27:31 | 000,001,551 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe ExtendScript Toolkit CS5.5.lnk
[2011/08/07 19:26:59 | 000,000,997 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Help.lnk
[2011/08/07 15:47:55 | 000,001,043 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Download Assistant.lnk
[2011/07/08 18:40:31 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI
[2011/06/14 22:35:21 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2009/07/14 01:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 22:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 22:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 20:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 19:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 17:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 17:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

========== LOP Check ==========

[2011/08/08 11:25:34 | 000,000,000 | ---D | M] -- C:\Users\Janet\AppData\Roaming\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
[2011/08/07 15:47:58 | 000,000,000 | ---D | M] -- C:\Users\Janet\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
[2011/06/14 23:06:59 | 000,000,000 | ---D | M] -- C:\Users\Janet\AppData\Roaming\Free PDF Tablet
[2009/07/14 01:08:49 | 000,005,872 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >

Edited by Cm002300, 12 August 2011 - 06:45 PM.

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#2
Cm002300

Cm002300

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Just a quick update! Computer is shutting down randomly once we finally manage to get it running. It goes through the blue screen loops after randomly shutting off.
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#3
Cm002300

Cm002300

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Guess I'm screwed on getting a reply for bumping it..whoops!
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