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Web Browsing Incredibly Slow


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#1
beerman

beerman

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Hello GTG! This is my mother-in-law's computer and she reports that it is freezing up. I don't see much happening but Internet Exployer browsing in very slow. Even scrolling down the page occurs in chunks.

Anyway, Norton doesn't report anything so I'm not sure if anything evil is going on. Here is the OTL log:

OTL logfile created on: 8/11/2011 4:36:43 PM - Run 1
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Documents and Settings\Margy Anderson\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.96 Gb Total Physical Memory | 1.08 Gb Available Physical Memory | 55.33% Memory free
3.80 Gb Paging File | 3.15 Gb Available in Paging File | 82.78% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 232.80 Gb Total Space | 198.62 Gb Free Space | 85.32% Space Free | Partition Type: NTFS

Computer Name: DGJNVLL1 | User Name: Margy Anderson | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/08/11 16:35:30 | 000,579,584 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Margy Anderson\Desktop\OTL.exe
PRC - [2011/07/25 22:49:42 | 000,136,584 | ---- | M] (LogMeIn, Inc.) -- C:\Program Files\LogMeIn\x86\ramaint.exe
PRC - [2011/07/25 22:49:24 | 000,374,152 | ---- | M] (LogMeIn, Inc.) -- C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
PRC - [2011/04/16 20:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
PRC - [2010/12/15 22:48:51 | 000,390,528 | ---- | M] (LogMeIn, Inc.) -- C:\Program Files\LogMeIn\x86\LogMeIn.exe
PRC - [2010/05/31 11:31:10 | 000,063,048 | ---- | M] (LogMeIn, Inc.) -- C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
PRC - [2010/04/03 16:44:26 | 000,640,440 | ---- | M] (Adobe Systems Inc.) -- C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
PRC - [2009/07/16 13:04:56 | 000,376,096 | ---- | M] (Dell Inc.) -- C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
PRC - [2009/07/05 17:56:34 | 000,015,872 | ---- | M] (Broadcom Corporation) -- C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
PRC - [2009/06/19 15:57:40 | 000,249,856 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\Apoint.exe
PRC - [2009/06/11 22:46:46 | 000,656,384 | ---- | M] (Dell Inc.) -- C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
PRC - [2009/06/11 19:43:08 | 001,622,016 | ---- | M] (Wave Systems Corp.) -- C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
PRC - [2009/05/18 09:36:00 | 000,145,920 | ---- | M] (Wave Systems Corp.) -- C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
PRC - [2009/05/15 18:33:40 | 001,803,512 | ---- | M] (AuthenTec, Inc.) -- C:\Program Files\Fingerprint Sensor\AtService.exe
PRC - [2009/04/27 14:40:26 | 000,293,968 | ---- | M] (Dell Inc.) -- C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe
PRC - [2009/04/02 18:33:16 | 000,128,232 | ---- | M] (CyberLink Corp.) -- C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2009/02/01 01:15:38 | 000,049,152 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApntEx.exe
PRC - [2009/01/31 23:43:30 | 000,049,250 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\hidfind.exe
PRC - [2008/11/24 14:56:46 | 000,054,568 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApMsgFwd.exe
PRC - [2008/11/18 21:19:28 | 000,483,420 | ---- | M] (IDT, Inc.) -- C:\Program Files\IDT\WDM\sttray.exe
PRC - [2008/11/18 21:19:28 | 000,241,746 | ---- | M] (IDT, Inc.) -- c:\Program Files\IDT\DellXPM09B_6124v037\WDM\stacsv.exe
PRC - [2008/09/30 14:06:50 | 000,485,208 | ---- | M] (Nikon Corporation) -- C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
PRC - [2008/08/27 13:37:10 | 000,471,040 | ---- | M] (Andrea Electronics Corporation) -- C:\WINDOWS\system32\AESTFltr.exe
PRC - [2008/04/13 19:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (SafeList) ==========


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#2
beerman

beerman

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Please delete this thread. Incomplete. Accurate logs posted in subsequent post.

Thanks.
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