[Chris Lewis]

when i run my computer in normal mode my setup is very slow and once everything is loaded many windows pop up sayng blank window 2 even after closing these windows out they still repop up. cannot get any programs 2 run in normal mode. when i load my computer in safe mode i can get some files 2 open such as my enternet control panel documents but the virus has seem 2 blocked my avast anti virus bc it no longer works. i download maleware bytes hoping that would work but as soon as i start a scan the program jst disappears. tried downloading stopzilla and it wont fully download seems as if the virus knows im trying 2 delete it and wont let me run anything that would help. when i go 2 start run this will not open also. pls help im losing my mind!!!

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[Jack&Jill]

Hello and welcome to Geeks To Go.

I am currently assessing your situation and will be back with a fix for your problem as soon as possible.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this, click Watch Topic near the top of the page, then select Immediate Notification. Click on Proceed.

Please be patient with me during this time.

Meanwhile, please make a reply to this topic to acknowledge that you have read this and is still with me to tackle the problem until the end. If I do not get any response within 3 days, this topic will be closed.

[Jack&Jill]

Due to lack of feedback, this topic has been closed.

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