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AOL Mail - Free


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BSI

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Was servicing a client today and they use AOL Mail - the free edition and they were having problems with sending forwarded emails. Basically, they received an email with HTML encoding and embedded pictures and when they forwarded it to one of their contacts it would be received without the text and the text being scrambled or separated in to parts that could not be easily read. After looking at this for awhile and finding nothing related on a search I found out from the client that the AOL webmail interface had been updated and changed about the same time this email problem started. It appears on the free side of the AOL mail account that all HTML coding and embedded pictures are stripped from the email leaving only text that is received by the person who is receiving the clients email. The client has at least one friend that pays for AOL email and they sent the client forwarded (HTML and embedded pictures) email and the client received it fine, so it appears to be an issue with the free AOL mail accounts. Anyone else experience this? Other than going to the paid service or changing email accounts is there any other solution, I have not found one up to this point. Thanks
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