Around 8-months ago, I started experiencing random jumps in my ping while playing games on my PC and Xbox 360, and in many different VoIP programs. At first, I suspected it may be my modem, as the lights on the modem were shutting off and turning back on as the spikes occurred. I called up my ISP (Time Warner), and they sent someone out. Sadly, they couldn't find the issue because it occurred at completely random times. They did, however, replace the modem and went on their way. The problem continued day-in and day-out until about a week ago when I finally came to the idea that it could very-well be our router. I tried directly connecting my PC to the modem for around 12-hours with no connection issues. So, a friend has lent me a router to determine if that was the issue. Sure enough, the ping jumps seemed to go away.
Now, I am staying with my grandmother for a couple of weeks while my house is being worked on, and the issue is happening here, as well. I am using the same computer, and the same router (the one my friend lent me). But the modem, ISP, and ethernet cables are all different. With this happening here, I thought it could be my network card. The only issue with that theory is that the connection issue was happening on other computers at home, as well as my Xbox 360.
If any of that was confusing, I'll quickly go over the issue in a few notes:
- Ping to many different servers randomly jump up and down.
- The issue continues to occur between different ISP's and Modems.
- Ping spikes on Xbox LIVE as well as PC games and VoIP services.
I'm not a professional, which is why I'm here. But from what I think I can tell, it's not the router, it's not the ISP, it's not the modem, it's not my PC, and it's not the wires. So, what could the problem be?
If I've left out any information you need to figure out the issue, please let me know so I can do as much as possible to help figure this out. Thank you in advance!