Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

I don't know whats wrong with my laptop.


  • This topic is locked This topic is locked

#16
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Let's try something... Test you system for redirection after this step

  • Start -> Control Panel -> Network and Internet -> Network and Sharing Center -> Manage network connections.
  • Right click on it and choose Properties
  • Select Networking tab and click double click on Internet Protocol TCP/IPv4.
  • Click the radio button for DNS servers and enter the following
  • Preferred DNS server: 208.67.222.222
  • Alternate DNS server: 208.67.220.220
  • Hit OK. Click OK again to close Properties box

  • 0

Advertisements


#17
Brittany Anne

Brittany Anne

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
I dont see the option of manaage network connections. I'm looking around trying to find something similar to that so that I can right click it, but I cant seem to find anything. Is there another way I can do this?
  • 0

#18
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Here is step by step instruction how to get there. Use this just to open Manage network connections and then write in our setting from my last post.
  • 0

#19
Brittany Anne

Brittany Anne

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Ok I managed to find the place to enter those numbers. Just letting you know, my computer did not go with those instructions you gave me the first and second time. I have put those numbers in the correct place.
  • 0

#20
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Strange... Do you get redirected now when you changed your DNS settings?
  • 0

#21
Brittany Anne

Brittany Anne

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
yes i do
  • 0

#22
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Hi Brittany Anne

Do you get redirected in all browsers you use or this redirection only effect one browser?
On what site you get redirected?

Step 1

Please close all running programs and Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    [2010/08/30 11:50:22 | 000,000,074 | RHS- | C] () -- C:\Windows\CT4CET.bin

    :Files
    ipconfig /flushdns /c

    :Commands
    [purity]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post the fix log it produces in your next reply or you can find it in C:\_OTL\MovedFiles
Step 2


Download AVPTool from Here to your desktop

Run the programme you have just downloaded to your desktop (it will be randomly named )

First we will run a virus scan

Click the cog in the upper right
Posted Image


Select down to and including your main drive, once done select the Automatic scan tab and press Start Scan
Posted Image

Allow AVP to delete all infections found
Once it has finished select report tab (last tab)
Select Detected threads report from the left and press Save button
Save it to your desktop and attach to your next post

Step 3

  • Run OTL.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open notepad window. OTL.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of this file, and post it with your next reply.
Step 4


Please don't forget to include these items in your reply:

  • OTL fix log
  • AVP tool log
  • New OTL scan log
It would be helpful if you could post each log in separate post
  • 0

#23
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP