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help with error code 1402


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#16
john god

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Yes, I disabled everything you recommended,
plus the things that you said was up to me.

C;WindowsSystem32\cmd.exe
Got a black screen c:/ Documents and Settings\John and some numbers
I typed chkdsk c:/r I enter y-Start, turn off computer and than press restart.

A box comes up that reads;
End Program- c;Windows system32cmd.exe-c--
Windows cannot end this program.It may need more time
to complete this program.

To return to Windows and check the status of the
program click Cancel.

If you chose to end the program immediately,you will lose
any unsaved data. To end the program now,click End
Now.


End Now or Cancel

Edited by john god, 22 August 2011 - 03:03 PM.

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#17
Ztruker

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Here is another way to run chkdsk, with pictures - good tutorial:

CHKDSK - How to run in Windows XP, Windows Made Easy

See if that works for you.
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#18
john god

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Hello Again,

I tried running chkdsk the other way but still got the error code 1402.

Could I be running the installation disk the wrong way?

I know their are about 8 different disk for the other programs,
but the only one I need is Microsoft Word 2000. I also have the product key number and C of A.

John God
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#19
Ztruker

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I don't think you are doing anything wrong. The registry permissions are just messed up.

I just found this post which is for Office 2010 on Vista but the steps seem to also apply to XP.

Fix Office 2010 Install Error 1402 Setup Cannot Open Registry Key

Try the secedit command. If that doesn't help then download SubInAcl and run the commands it shows. Some may fail if the key does not exist but that's okay.

See what that does for you.

Before doing that, if you have not already done so, backup the registry. I think I gave you a link to how to do this before. If not let me know and I'll find it again.
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#20
john god

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Hello,
I tried to do the last post but wasn't able to.
Just couldn't get it to work.
The notepad wouldn't change name.
Had trouble installing.

Just guess I can't write letters or make documentations.

Thanks For All Your Help,
John God


If I think of anything else,I'll let you know..........
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#21
Ztruker

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You can change the name when you save it by enclosing the entire name.ext in double quotes.

Click on File then Save as.
In the File name field, enter "reset.cmd" (including the double quotes) and click Save.
Make sure you know what folder you are saving it to. I would recommend saving to the Desktop as that makes it real easy to find.

Then you right click on reset.cmd on the Desktop and select Run as Administrator.
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#22
john god

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Thanks for all your help,
but I don't know how to go about and repair this error code 1402.
Everything I do goes wrong.
Only thing I can think of now is maybe to reinstall the windows disc.
But that might not help either..
John
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#23
Ztruker

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Did you try the secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose as shown in the article I linked you to?

Did you try to create the reset.cmd and run it?

Seacrhing Google gives a lot of possible ways to fix this: install Microsoft Works Suite 2000 1402 error windows xp

I'm sure a reinstall of XP will fix the problem but this means you will have to install SP1 or SP2 and SP3 (depending on what service pack is included with your XP install CD) and 100+ updates. Before doing that you need to make sure you have all your data backed up.

You could try a Repair Install first as that should not touch your data and will leave most programs still functional.

If that doesn't help then do a Clean Install.
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#24
john god

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I haven't tried anything yet, since I just got home from the doctors.

I did try a repair install last night to no avail.

I will give it another try, since I have service pack 3, and like you said all the updates.

I'm going to try and run your last article you sent me if I can find them.

The secedit etc. etc and reset.cmt etc. etc.if I can remember how.

Really do want to thank you,

John-God

I'll try and back track your suggestions
to see if I can put any to use again.

Edited by john god, 28 August 2011 - 02:20 PM.

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