Windows 7 - tcpip.sys BSOD!
#1
Posted 19 August 2011 - 09:59 AM
#2
Posted 19 August 2011 - 03:04 PM
Welcome to GeekstoGo
Your MInidump analysis
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\WINDOWS\Minidump
Crash dumps are enabled on your computer.
On Sun 5/8/2011 04:37:46 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Minidump\050811-28423-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDCDFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF86CD1708, 0xFFFFFFFF83761AE0, 0xFFFFFFFF863E1410)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 5/2/2011 03:56:10 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Minidump\050211-24804-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDCDFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF86CE0030, 0xFFFFFFFF83731AE0, 0xFFFFFFFF88F85888)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sun 5/1/2011 06:26:51 GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Minidump\050111-18454-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xDCDFC)
Bugcheck code: 0x9F (0x3, 0xFFFFFFFF86CDC030, 0xFFFFFFFF8376BAE0, 0xFFFFFFFF89D19DD8)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
In view of your suspicion that it is Firefox related, open Firefox and then on the Help tab on the menu bar restart with add-ons disabled. Alternatively, open IE and see if we have the same issue.
How to start Firefox in Safe Mode
At the top of the Firefox window, click the Firefox button, go over to the Help menu and select Restart with Add-ons Disabled.... Firefox will start up with the Firefox Safe Mode dialog.as imaged below -please select Continue in Safe Mode - do not make any selections at this stage.. Note: You can also start Firefox in Safe Mode by holding down the shift key while starting Firefox.
Safe Mode window
Also please check device manager for warnings on drivers.
Here's How:
- Click on the Start button and then choose Control Panel.
- Click on the System and Security link.
Note: If you're viewing the Large icons or Small icons view of Control Panel, you won't see this link. Simply click on Device Manager and then proceed to Step 4. - In the System and Security window, click on the Device Manager link located under the System heading.
Edited by Macboatmaster, 19 August 2011 - 03:23 PM.
#3
Posted 20 August 2011 - 02:04 PM
#4
Posted 20 August 2011 - 06:17 PM
Click Help on Firefox, click About Firefox.
Which Flash Player please.
Also would you please do as I asked in my first post
details of HOW are in the post and this will allow us to see if any warnings are recorded there.Also please check device manager for warnings on drivers.
Edited by Macboatmaster, 20 August 2011 - 06:19 PM.
#5
Posted 22 August 2011 - 02:58 PM
Shockwave Flash 10.3.183.5
There are no warnings for drivers in Device Manager.
It seems to happen most on YouTube, if that's any help.
Edited by OpalPhoenix, 22 August 2011 - 02:59 PM.
#6
Posted 22 August 2011 - 04:36 PM
http://kb2.adobe.com...2/tn_14266.html
uninstall first, this is done in Control Panel, not Firefox.
then install the 10.1 please..top of the list older archives.
Edited by Macboatmaster, 22 August 2011 - 04:38 PM.
#7
Posted 23 August 2011 - 05:00 PM
I am offline now until Friday.
Please let me know how things are.
Has the install of the ealier version solved the issue.
If not there are other avenues to explore, but we need your reply to that suggestion please.
#8
Posted 23 August 2011 - 08:32 PM
Still seeking suggestions. Thanks for the help so far.
Edit: The name of the other file mentioned in the bluescreens (rarely) is e1k6232.sys
Edited by OpalPhoenix, 24 August 2011 - 03:52 PM.
#9
Posted 24 August 2011 - 05:16 PM
Perhaps there's an IRQ problem related to my wired Ethernet adapter? I believe this is it:
Intel 82577LM Gigabit Network Connection
(PCI) 0x00000014 (20)
No conflicts or discovered problems.
If you need more info, just let me know. Keeping my fingers crossed! =)
#10
Posted 26 August 2011 - 10:42 AM
he name of the other file mentioned in the bluescreens (rarely) is e1k6232.sys
Could well be the case, as that e1k6232.sys is actually a file for the Intel Gigabyte network adaptor.
If the computer is branded. go to the manufacturers site and download the latest available driver for the network adaptor.
Check the ethernet cable connections.
Also check device manager please for the network adaptor as I recommended in my post 2.
#11
Posted 28 August 2011 - 09:09 AM
I've updated the drivers for the Ethernet adapter and Device Manager shows no warnings on any drivers, and says the Gigabit connection is working properly. I don't have access to an Ethernet connection at this time, but I'll reply again Monday or Tuesday with the results.
Thanks for sticking with me through this.
#12
Posted 28 August 2011 - 03:15 PM
#13
Posted 29 August 2011 - 04:32 PM
I updates the drivers for my Ethernet adapter and everything seems to be okay. I'll come back if I have any more problems.
Thanks for all your help!
#14
Posted 29 August 2011 - 06:05 PM
Could well be the case, as that e1k6232.sys is actually a file for the Intel Gigabyte network adaptor.
If the computer is branded. go to the manufacturers site and download the latest available driver for the network adaptor.
Check the ethernet cable connections.
Also check device manager please for the network adaptor as I recommended in my post 2.
It was you that made the suggestion from the
The name of the other file mentioned in the bluescreens (rarely) is e1k6232.sys
Hope all stays OK.
If not, we are always here.
Similar Topics
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users