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internet not working in care home

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    New Member

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Hey guys, what it is i work in a headoffice for care homes and ive only been here two weeks so dont know alot LOL but what it is, i just got off the phone with a manager of a care home saying one of the residents is unable to connect his laptop OR ipad to the system, they are both running of a seprete router then the work computers and i dont know whats on the screen becauses its in a different loaction, i know its not alot to go on but can u help me ?
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    Tech Staff

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Hello, I'm a bit confused by your question. Are you going to try and talk the user through setting up a connection on the laptop/ipad, or are you going there to do it for the resident? Do you have all the related network information?
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