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drwtsn32.exe error message


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#1
mcipoletti

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Got a new message for you all:
The procedure entry point SymsetSymWithAddr64 could not be located in the dynamic link library dbghelp.dll

What does it mean??
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#2
Retired Tech

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You can try a new one from here

http://www.dll-files...s.shtml?dbghelp
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#3
mcipoletti

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but what casues this error? I've never seen it before?
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#4
gerryf

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I suspect you need to reload a newer version of symantec software or update it....either the symantec file or the DLL it is trying to access have been replaced by newer, or older, versions.

I am going to take a guess and say you updated to sp2 and that this is an older version of symatec utilities or antivirus?
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#5
mcipoletti

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I don't run syamantec software unless Mcafee si symantec. i didnt do any updates??
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#6
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Look here and if you end up any the wiser, post the answer to me in small words

http://support.micro...kb;en-us;189780
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#7
gerryf

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oops, I apologize, I read " SymsetSymWithAddr64 " too quickly.

thanks Keith.
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#8
mcipoletti

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Ok i checked out that support website but I am thouroghly confused by it. Do we know how I can fix this rpoblem?
Thanks
Matt
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#9
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[attachment=1253:attachment]

I have 6, see which you have then it may be possible to decide where to download and save to
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#10
mcipoletti

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Is it possibel to just copy the file from one folder to the next? I did a search on my machine and it came up with 7 total. So not sure if i'm missing one or maybe one of them is bad?????
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#11
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Try copying them, if you have the real player one, it is as big as the Microsoft one, so that would be my choice
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#12
mcipoletti

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Ok and how do I know where to dump it? should I just mimic what I see in your screen shot?
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#13
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If you do not have real player, download it then use the one you get, as this should be a good copy.

Right click it, then copy, then open another folder then click paste, if it says the file already exists, do you want to replace it say yes
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#14
mcipoletti

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<lol> Sorry what i meant was how do I know where this .dll files belongs. Should I just replace all of the ones that exist on my machine allready with the exception of the realplayer one.
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#15
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The real player one is the same as the Microsoft SQL, right click the in folder listing to get its location.

The others are this version

http://www.dll-files...h.php?s=dbghelp

make a note of their location, download a copy to my documents then use move this file to put it where it needs to go
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