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can not connect to the internet


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#1
angelz921

angelz921

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I just reinstalled windows xp on my mother's Dell HFQDF31, I've installed all the drivers via jump drive but am now unable to connect through the internet.

I was unable to connect before the reinstall for unknown reasons.

It's connected via Ethernet cable but all I get is "The page cannot be displayed"

I am also connected directly to the modem.



C:\Documents and Settings\Owner>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : mitzi
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-0B-DB-BE-1F-F4
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.XXX.XX
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
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#2
Troy

Troy

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Autoconfig IP address = 169.254.xxx.xxx is known as APIPA, Automatic Private IP Addressing. Basically your computer has given itself it's own IP address because it is not communicating with a DCHP server. Try power cycling your modem/router and/or try a different modem/router, or depending on the level of technical ability you have you can try hard resetting the router. This will involve setting the modem/router up from scratch again, possibly including entering your username/password given from your ISP for internet access again (and also possibly setting up a wireless network again).

Also do you have another computer connected to this network that can already access the internet?
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