Appears you have the Fax Service turned on but no Fax device. I'm a little vague on how this works. Appears there is a service called Fax something so let's see if we can turn it off.
Start, Run, services.msc , OK to bring up the servies window.
Look for a service called Fax something. IF you find it right click on it and select Properties then change the Startup Type to Manual then Apply and Stop the service.
Another possibility is:
Start, click Administrative Tools, and then click Fax Service Manager. Supposedly there is an option to Stop the service there.
Your other error is common on XP. There is a Microsoft fix for it:
UPHClean
http://www.microsoft...lang=en&id=6676Instructions at:
http://support.microsoft.com/kb/837115That's about all I see so I think we can clean up now.
We need to clean up System Restore. Follow Jim's procedure here:
http://aumha.net/vie...581099691bf108fYou can uninstall or delete any tools we had you download and their logs.
To uninstall combofix, copy the next line:
"%userprofile%\Desktop\combofix.exe" /Uninstall
Start, Run, cmd, OK then right click, Paste, then hit Enter.
OTL has a cleanup tab so if you run it again and select cleanup it will remove itself and its backup files.
To hide hidden files again (If you do not run OTL cleanup):
XP
# Close all programs so that you are at your desktop.
# Double-click on the My Computer icon.
# Select the Tools menu and click Folder Options.
# After the new window appears select the View tab.
# Uncheck the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the 'Hide protected operating system files (recommended)' option.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and shutdown My Computer.
You probably do not have the latest Java (Java™ 6 Update 27 or 7 update 0). Get the latest at:
http://www.java.com/en/Save it to your PC then close all browsers and install it. Note on Java and Firefox. For some reason Java does not remove old consoles from Firefox. Any time you update Java you should do Firefox, Add-ons, Extensions and disable any old Java Consoles
They will look like: CAFEEFAC-0016-0000-
0023-ABCDEFFEDCBA. The number in bold corresponds to the update number. If they switch to 7 update 0 then the 0016 will turn to 0017.
Multiple Java Consoles will slow down the Firefox boot. After any change to Firefox or its extension you should run Speedyfox. (Mentioned later.)
Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.
Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.
To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. Exception is MSN messenger which appears to be part of Windows.)
If you use Firefox or Chome then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might want to try.
The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too: Adhttp://simple-adblock.com/
If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox . Click on Speedup my Firefox. When it finishes click on Exit.
Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to
http://virustotal.com before you open them.
If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See
http://www.king5.com...-120637284.html and
http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.
Ron
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