My computer goes directly into Windows Error Recovery and cannot start. Using my wifes computer I downloaded the Norton Recovery Tool and saved to a disk. Loaded this disk in my infected computer and ran the Norton Tool. After scan complete it shows 1 virus found Boot.Tidserv and says it cannot repair.
I have read several post here on the forum but most require that the infected computer must be able to download files, mine cannot. Is there any suggestions on how I can repair the infected computer.