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XP keeps restarting on boot


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#1
blackbear

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Hi! We have an Emachine PC running Windows XP Media Center SP3 edition. When we turn on the machine, it won't let us into Normal Windows, Safemode, or Last Known Good Configuration (only seeing 3 options on the screen). You click an option and it scrolls something and restarts (an infinate loop until we manually turn it off). We took out the hard-drive to back it up using an external enclosure. We have put the drive back in the PC, but wanted some advice on what we should do when we turn it on.

I saw something about pressing F8 on bootup, but wasn't sure if that would be correct in our situation.

Thanks
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#2
skifxr

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Yes, keep tapping F8 at startup until you get to this screen... You are stuck in a BSOD loop.

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Select Disable automatic restart on system failure and post the error message displayed in the BSOD.
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#3
noknojon

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http://www.bleepingc...tutorial61.html

I saw something about pressing F8 on bootup, but wasn't sure if that would be correct in our situation.

Hi -
Please find a link above for starting in Safe Mode, and follow the instructions above from skifxr

Thank You -
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#4
blackbear

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Hi! Thanks to both of you! I did F8 and Disabled backups. Then, it actually brought up the Windows, Owner screen. I didn't expect that and knew I should have come up in SafeMode, so I just turned off the computer. Then, I F8 again and picked SafeMode. It said, problem has been detected... if this is the first time seen stop screen restart, so I turned it off and F8 into SafeMode again and got the same error: Problem detected... Check viruses... Remove new...,, Check hard drive..., run chkdsk /F... and restart. Technical Information: STOP: 0x0000007B (0xF7A36524, 0xC0000034, 0x00000000, 0x00000000). What should I do next?

Thanks!
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#5
noknojon

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I would run chkdsk /R as below.
Open My Computer > Right click on "C drive" (being your main drive) > Properties > Tools > Under Error Checking, tick both boxes, close, and reboot your system.
This will run chkdsk /R on reboot.
Be patient as it usually takes about 1 hour, and will boot back to normal Start when finished.

Thank You -
Edited for spelling -

Edited by noknojon, 31 August 2011 - 10:41 PM.

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#6
blackbear

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Hi! I ran the CHKDSK /R. It found a few things/files. The PC is coming up to regular Windows and looks like normal. Yeah! Is there anything else I should do/check?

ps - Our drive must have more info on it as it took 2 hours.

Thanks
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#7
noknojon

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Our drive must have more info on it as it took 2 hours.

Hi - Not unusual, as we tell people it takes about an hour so they will not think that it is running overtime. :)
For now I would just keep your Antivirus always updated, and if you wish, install Malwarebytes or SUPERAntiSpyware free versions. (Just Google them)
Please post back if you feel that you are still having problems after a while of normal running.

Thank You -
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#8
blackbear

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Hi! Ok. Thanks!
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