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All exe files wont work, safe mode not working and antivirus/antimalwa


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#16
ejhay06

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Can you open TXT files now?
-No.
Can you just start Notepad?
-No.
Can you run EXE files now?
-No.

another problem, i can't see the entire post, it just keeps on loading? some sites i've been on is ok, and its been days since im experiencing this, just in here, what will i do? thanks :)
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#17
maliprog

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If you can't do/see steps from my last post then do this one first. After this I'll post step by step in each post for you.

Download aswMBR.exe ( 511KB ) to your desktop.

  • Double click the aswMBR.exe to run it
  • Click the "Scan" button to start scan
  • On completion of the scan click save log, save it to your desktop and post in your next reply

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#18
ejhay06

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here is the log sir, thank you for your patient :)

Attached Files


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#19
maliprog

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Let's try one heavy tool. If you fail to run it then try to rename it to explorer.exe, svchost.exe or explorer.com.

Download and Install Combofix

Download ComboFix from one of the following locations:

Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop *

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks
  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.


Please make sure you include/attach the combo fix log in your next reply
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#20
ejhay06

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sir it won't continue scanning, been an hour since i started,i've disabled everything, but i dont know what seems to be the problem.
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#21
maliprog

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It shouldn't take that long. Usually 10-15min. Restart your system and try to run scan in Safe mode.
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#22
ejhay06

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Sir tried to , but can't open in safe mode, can't run pc i mean in safe mode.
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#23
maliprog

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Leave Combofix for now. We'll need it later. Let's try AVP Tool. This step usually takes some time to finish so don't worry. Just be there to delete what it finds :)

Download AVPTool from Here to your desktop

Run the programme you have just downloaded to your desktop (it will be randomly named )

First we will run a virus scan

Click the cog in the upper right
Select down to and including your main drive, once done select the Automatic scan tab and press Start Scan
Allow AVP to delete all infections found
Once it has finished select report tab (last tab)
Select Detected threads report from the left and press Save button
Save it to your desktop and attach to your next post
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#24
ejhay06

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wait Sir, I can't see the entire post again, this take too much time for you, I'm sorry,I don't know why I can't see it.
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#25
maliprog

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Is there any other clean PC you can use to read my posts? Click on Start then Run... and type iexplore.exe -extoff then click OK button. Try to read my posts now.

You don't have to apologize for this. It's "normal" when you have malware on your machine.
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#26
ejhay06

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Sir I'll try to check post in a cafe, coz the one you told me to do in Run doesn't work, I can't still see it,if it's possible and won't be too much trouble for you, is it possible if I can read it in inbox, just the precious step you posted, the one with the AVP tool, if not i'll just go in a cafe and DL the progs thru email, sorry again and thank you very much..



**sorry for apologizing too much, it's just that it makes me feel so embarrass asking for too much. thanks again.
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#27
maliprog

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OK. I sent you personal message with AVPTool step. Hope you can read it now.
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#28
ejhay06

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Sir it says, missing file fltlib.dll
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#29
maliprog

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Very strange... I also PM you this step.

Let's install the free Avast:

http://www.avast.com...ivirus-download

Once you have it installed and it has updated, right click on it and select Open Avast! User Interface then click on Scan Computer, then on
Boot-Time Scan then Schedule Now. Reboot and let it run a scan. It will take many hours (like overnight) and unfortunately you may need to check back with it once in a while to see if it needs an input from you. If the scan hangs that may indicate a hardware problem.
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#30
maliprog

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NOTE: User can't install AVAST on his system.

OK. For this step we will need clean PC and blank CD to burn Dr.Web bootable CD on it. After you burn it we'll scan your infected system with this tool.

Download FreeISOBurner to desktop
Download Dr.Web Live CD to desktop

  • Insert blank CD into CD burner
  • Start FreeISOBurner
  • Click Open button and load Dr.Web LiveCD ISO file
  • Select burn speed 16x or less
  • Press Burn button
  • Having made the bootable CD set your system to boot from CD (Instructions)
  • Once Dr.Web starts select Dr.Web LiveCD (Default)
  • Press Scanner button on the top
  • Press Custom scan on the left side
  • Check all disks on the right side
  • Now press Begin the scan button to start scanner
  • After the scan select all infected files and press Cure button
  • Select Tools then Journal
  • Click Export button and save report as drweb.txt to hda1 folder
Restart your system and post C:\drweb.txt log here for me.
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