[joeveli]

extras.txt

OTL Extras logfile created on: 9/6/2011 6:38:48 PM - Run 2
OTL by OldTimer - Version 3.2.27.0 Folder = C:\Users\Joey\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.87 Gb Total Physical Memory | 1.07 Gb Available Physical Memory | 57.23% Memory free
3.99 Gb Paging File | 2.65 Gb Available in Paging File | 66.58% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 363.75 Gb Total Space | 131.13 Gb Free Space | 36.05% Space Free | Partition Type: NTFS
Drive D: | 8.86 Gb Total Space | 1.21 Gb Free Space | 13.61% Space Free | Partition Type: NTFS

Computer Name: OFFICE | User Name: Joey | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

[HKEY_USERS\S-1-5-21-3073320548-3696611991-3719670124-1000\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Mozilla Firefox\firefox.exe" -requestPending -osint -url "%1" (Mozilla Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" = C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink -- (EarthLink, Inc.)


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{048B3B0A-5A13-4DE4-9C75-F2675B79FAE8}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{0786797B-C15E-44E7-A2E6-24B7E898D518}" = lport=10243 | protocol=6 | dir=in | app=system |
"{0C1AA390-72D6-4CCE-B60E-3BC0D9D57311}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{0DFB64B0-77C0-4038-A6AA-667891033C1C}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{1C1C9FFB-123A-43E7-8029-B0A9F65B0D75}" = lport=2869 | protocol=6 | dir=in | app=system |
"{1EF56439-6C5D-4BFC-B07D-B70AE69F771E}" = lport=139 | protocol=6 | dir=in | app=system |
"{33CC4D02-3744-43DA-8E70-4874F1F0786C}" = rport=80 | protocol=6 | dir=out | app=c:\program files\common files\intuit\update service\intuitupdater.exe |
"{34A9966E-0019-4113-84F2-05D579E1EC05}" = lport=3702 | protocol=17 | dir=in | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{373BB5C8-D870-4E59-92D2-BAC9FFCB5579}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{52F66278-7367-4B89-8ED7-70C38B5E3D3B}" = lport=138 | protocol=17 | dir=in | app=system |
"{5A129886-FE02-40AB-924A-B7C370725202}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{5E6D1241-6957-4975-9341-B8D332475CD9}" = rport=10243 | protocol=6 | dir=out | app=system |
"{5EF9F1C7-A170-468F-8F46-ED5344B88B43}" = rport=445 | protocol=6 | dir=out | app=system |
"{6870E1F5-ED93-4128-AFEE-99A22FB46688}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |
"{6B25DCFE-1052-41BF-B1AF-39FD4ABA660F}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{731F86FF-AE7D-4068-A367-D49A4A8C27DD}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{89F05C19-B76F-4A2B-96B5-DC852B7D0A20}" = rport=80 | protocol=6 | dir=out | app=c:\program files\common files\intuit\update service\intuitupdateservice.exe |
"{8F3C178F-A69C-4D62-A17C-05205E6BEB7A}" = rport=137 | protocol=17 | dir=out | app=system |
"{9AF7F0A7-6EA2-4E5D-8940-9AA79CE52D54}" = rport=138 | protocol=17 | dir=out | app=system |
"{C713E234-9D54-4DD8-AF4B-6468E6DD977D}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{D83691DE-3596-4679-A74B-9B26A781410B}" = lport=445 | protocol=6 | dir=in | app=system |
"{D9ABB628-4689-4C7B-9491-DB87ECF49AE6}" = lport=3702 | protocol=17 | dir=in | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{DA5C1C11-A0B8-4185-A425-C4005E0E889A}" = lport=137 | protocol=17 | dir=in | app=system |
"{DE4A625C-6DD6-40A4-8362-7802EDBCEC88}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{E1A53A9F-4120-4B94-9E95-DD8A2673AD19}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{E832EDA8-422C-437F-9E32-3EF2ECAD0246}" = rport=3702 | protocol=17 | dir=out | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{F99B9CFF-E07F-46C7-A81D-AA4C8BC44CDE}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{FA6C6593-EE0E-4546-9139-E9E9574C9321}" = rport=3702 | protocol=17 | dir=out | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{FCC0C1F6-6AD4-4908-A520-A0BA22573408}" = rport=139 | protocol=6 | dir=out | app=system |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0062F78D-88D0-4265-909D-B2E2D2AC0C0D}" = protocol=58 | dir=in | [email protected],-28545 |
"{0710D09C-5F3B-4D75-BD4A-A69220A5B14B}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqusgm.exe |
"{1B8325BE-155C-4902-B290-BF4A8A2FF3F3}" = protocol=6 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\hpnetworkcommunicator.exe |
"{28DB1ECF-D5D3-48DB-860F-E18CC8893767}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqste08.exe |
"{2B626C84-78C7-4EC1-BE1E-BB235BBC050E}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqpsapp.exe |
"{31F71EF0-EE0D-4ED1-BF7B-4C47F8B6BCAE}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{3E8BA516-7ECD-43ED-9092-6D1B8B56A95A}" = dir=in | app=c:\program files\common files\hp\digital imaging\bin\hpqphotocrm.exe |
"{403E503B-EA2C-411A-9518-40078FD57CA9}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{42265C86-FD61-4BAF-A9F8-699475FA0CF3}" = protocol=17 | dir=in | app=c:\program files\aim6\aim6.exe |
"{462BCDC1-31AF-4BE5-92D4-8D73180CCC69}" = protocol=1 | dir=out | [email protected],-28544 |
"{48B85392-EC94-4B78-B076-58FA08692DBB}" = protocol=6 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{4F03ADFE-23F8-4318-89AC-FC4CAFE1DE26}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{51ECF16B-6EE0-4EA8-AC7F-22C75B6DFBC2}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{54540D2B-096C-4ED5-AFD2-18B578959771}" = dir=in | app=c:\program files\hp\digital imaging\bin\hposid01.exe |
"{567C8DDF-70EA-40F5-BD7A-84B75842B972}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{5BAA02A6-6BFD-4EE0-9DEE-8751F2BDE116}" = dir=in | app=c:\program files\cyberlink\powerdvd10\powerdvd cinema\powerdvdcinema10.exe |
"{5E9FA6D3-353A-4F4C-81FD-CC12D98CE7A6}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{621AE01B-4545-46A7-87C8-F5FBD62AE641}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{6B3050AF-8641-431A-ACB4-87FDAFEF9B92}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{6EAB14C5-77E4-4F3F-A885-BCAB654AF636}" = protocol=6 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{75EE25CB-737F-47B0-80EB-56D390FCD09A}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{7694C1A4-FFB8-4785-95A4-C1545729BEAD}" = protocol=17 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\hpnetworkcommunicator.exe |
"{8A1AF8A2-DC9F-47E6-96B6-04E15F50E008}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{8B03CE80-6710-4A84-BF7B-4C9D383A03F7}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqgplgtupl.exe |
"{8C393BB6-997F-4495-A4C5-024DB6468C58}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqusgh.exe |
"{8DFC2F3C-E849-4F0E-A18A-53B000F0C2BA}" = protocol=6 | dir=in | app=c:\program files\aim6\aim6.exe |
"{8FBA55C2-470A-442B-804E-776120F7D284}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqpse.exe |
"{907FB26A-E294-4608-A77B-2168AAA26908}" = protocol=6 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{AD908F38-D9F8-4614-A601-E6B57BBC9D52}" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"{B4872276-0261-49CF-A459-9661789738C6}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqgpc01.exe |
"{B54F4DED-4416-4664-91E9-013C0079B421}" = protocol=58 | dir=out | [email protected],-28546 |
"{B9BF1202-CD13-4A5E-972F-BC8F87850FE4}" = protocol=17 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{BC426F21-388E-4D0D-A5A2-7D1D16FF9A44}" = protocol=17 | dir=in | app=c:\program files\common files\aol\loader\aolload.exe |
"{BD6540BE-9EC2-426A-AFAA-BE9B5F546AB3}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{BE54497F-6D9E-4353-A34A-6A7278C1CE84}" = protocol=6 | dir=in | app=c:\program files\common files\aol\loader\aolload.exe |
"{C18A17EE-285C-49FF-8D7C-930C8217D6D5}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{C6959945-6D43-43E9-93EC-EF4F1FBBDE36}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{CC23F018-8136-4AE5-8E1E-2FE41178B9EC}" = protocol=17 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\devicesetup.exe |
"{CCD94438-5EFC-4F63-B3E0-28C3BB5377A7}" = protocol=6 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\devicesetup.exe |
"{CD6C5D00-AA69-4085-BA40-7E2C23027783}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{CEB93066-1593-4085-9403-C5CDF238182A}" = protocol=6 | dir=in | app=c:\program files\azureus\azureus.exe |
"{D4A1D67D-25E8-46F9-9894-12A291033F92}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqsudi.exe |
"{D4B17A45-CE81-4C1C-B056-15D4BD51FD94}" = protocol=6 | dir=in | app=c:\program files\itunes\itunes.exe |
"{DA19F095-2596-4265-9EF7-591CA8E02DA2}" = protocol=17 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{DDFF5AD2-6975-4349-BD1F-922F85FFE3A4}" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"{E0ECF169-A50F-4437-90CF-796AAB4EA582}" = protocol=17 | dir=in | app=c:\program files\azureus\azureus.exe |
"{E583F2D2-2542-4D21-BBF3-F284FDAC3AAF}" = protocol=17 | dir=in | app=c:\program files\earthlink totalaccess\taskpanl.exe |
"{E9117D5E-5931-4129-BC79-8A45B52EC339}" = protocol=1 | dir=in | [email protected],-28543 |
"{E999C536-0AF7-4B36-92E4-D1EB17FBCA46}" = dir=in | app=c:\program files\hp\digital imaging\smart web printing\smartwebprintexe.exe |
"{EBA7FE6E-2108-4824-BF03-EB0C9DA0D6E2}" = dir=in | app=c:\program files\hp\hp software update\hpwucli.exe |
"{F13970D3-3BE4-454A-8EDF-85F9D506C62F}" = protocol=6 | dir=out | app=system |
"{F3B3140C-2B18-411C-AF41-5E16108C8F8F}" = dir=in | app=c:\program files\hp\digital imaging\bin\hpqtra08.exe |
"{F8ED52AD-EFEF-4B80-AB90-D922C450A3BD}" = dir=in | app=c:\program files\cyberlink\powerdvd10\powerdvd9.exe |
"TCP Query User{19F0B524-675A-4A04-82C1-9F282D85B612}C:\program files\mirc\mirc.exe" = protocol=6 | dir=in | app=c:\program files\mirc\mirc.exe |
"TCP Query User{276068B7-57ED-45C3-AA40-EAB451D790DD}C:\program files\mirc\mirc.exe" = protocol=6 | dir=in | app=c:\program files\mirc\mirc.exe |
"TCP Query User{5C500BA0-8E35-4E68-B23B-753E597B5209}C:\program files\hp games\wheel of fortune\wheel of fortune.exe" = protocol=6 | dir=in | app=c:\program files\hp games\wheel of fortune\wheel of fortune.exe |
"TCP Query User{650BFC76-CECC-46A4-BD41-3125A6B0921C}C:\program files\java\jre6\bin\javaw.exe" = protocol=6 | dir=in | app=c:\program files\java\jre6\bin\javaw.exe |
"TCP Query User{A816ED4B-1765-42DE-B923-7873771FD5D3}C:\program files\mozilla firefox\firefox.exe" = protocol=6 | dir=in | app=c:\program files\mozilla firefox\firefox.exe |
"TCP Query User{CBA6B523-A25B-434E-A5C8-CDE504FB68CE}C:\program files\azureus\azureus.exe" = protocol=6 | dir=in | app=c:\program files\azureus\azureus.exe |
"UDP Query User{174B027B-0DA4-4CC4-8DFD-3ED12039FCE3}C:\program files\java\jre6\bin\javaw.exe" = protocol=17 | dir=in | app=c:\program files\java\jre6\bin\javaw.exe |
"UDP Query User{189B2448-39AC-43C0-A08C-CBCB9349E09E}C:\program files\hp games\wheel of fortune\wheel of fortune.exe" = protocol=17 | dir=in | app=c:\program files\hp games\wheel of fortune\wheel of fortune.exe |
"UDP Query User{5A8431BC-ECD8-46E0-9FEF-CAD13C83092A}C:\program files\mirc\mirc.exe" = protocol=17 | dir=in | app=c:\program files\mirc\mirc.exe |
"UDP Query User{9CBD8A84-3C16-40BD-ACA3-8189A47C158A}C:\program files\azureus\azureus.exe" = protocol=17 | dir=in | app=c:\program files\azureus\azureus.exe |
"UDP Query User{D472FEDD-F1B3-407C-9618-191C3D54EDE4}C:\program files\mirc\mirc.exe" = protocol=17 | dir=in | app=c:\program files\mirc\mirc.exe |
"UDP Query User{FBB3707D-2D61-4901-9699-7CC9287B0D8E}C:\program files\mozilla firefox\firefox.exe" = protocol=17 | dir=in | app=c:\program files\mozilla firefox\firefox.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{0289B35E-DC07-4c7a-9710-BBD686EA4B7D}" = Status
"{029B5901-1F27-4347-9923-E8ACC8F54E15}" = Snapfish Picture Mover
"{0394CDC8-FABD-4ed8-B104-03393876DFDF}" = Roxio Creator Tools
"{05BDC796-3451-4F81-B91D-E98F7ADA76C2}" = TurboTax 2010 WinPerTaxSupport
"{05BFB060-4F22-4710-B0A2-2801A1B606C5}" = Microsoft Antimalware
"{09633A5E-3089-41A8-9FF1-382171423C5D}" = PSSWCORE
"{0A2C5854-557E-48C8-835A-3B9F074BDCAA}" = Python 2.5
"{0A47BAFF-D4FF-4BD3-96CA-02A22EA62722}" = HP Active Support Library
"{0D397393-9B50-4c52-84D5-77E344289F87}" = Roxio Creator Data
"{11F93B4B-48F0-4A4E-AE77-DFA96A99664B}" = Roxio Creator EasyArchive
"{13F3917B56CD4C25848BDC69916971BB}" = DivX Converter
"{1419A197-F6FB-4129-81B2-0113A3B6A09C}" = Microsoft Expression Encoder 2
"{14AF024E-2E3B-49D0-A175-D1C1A06B155A}" = muvee autoProducer 6.0
"{15B8AFD9-92E9-4E86-96D9-83FAC510B82E}" = HPPhotoSmartPhotobookWebPack1
"{18D10072035C4515918F7E37EAFAACFC}" = AutoUpdate
"{209CDA54-D390-46A2-A97C-7BF61734418D}" = WeatherBug Gadget
"{22F761D1-8063-4170-ADF7-2D2F47834CA9}" = VideoToolkit01
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{2614F54E-A828-49FA-93BA-45A3F756BFAA}" = 32 Bit HP CIO Components Installer
"{26A24AE4-039D-4CA4-87B4-2F83216021FF}" = Java™ 6 Update 22
"{26BEE28E-C285-4532-82D3-7CE3C5F805D4}" = HPPhotoSmartDiscLabel_PrintOnDisc
"{27197499-7680-4208-8FD8-5439CDB0FDC1}" = HPProductAssistant
"{2AFEAA03-2DFE-4519-A629-EDAB6541ABE9}" = HPSSupply
"{2C045D2C-667D-4494-9684-E4B071C2C7FF}" = TurboTax 2010 wohiper
"{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}" = Rhapsody Player Engine
"{308B6AEA-DE50-4666-996D-0FA461719D6B}" = Apple Mobile Device Support
"{3248F0A8-6813-11D6-A77B-00B0D0160010}" = Java™ SE Runtime Environment 6 Update 1
"{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}" = Roxio Activation Module
"{3700194C-C5DD-439A-BE06-A66960CA4C70}" = MSVCSetup
"{3782EC09-4000-475E-8A59-9CABD6F03B4C}" = TurboTax 2010 WinPerFedFormset
"{3881DB80-EAA2-012B-ADAE-000000000000}" = TurboTax 2009 WinPerFedFormset
"{3891E1C9-8E9E-43E2-B009-6D008BCD7669}" = Microsoft Expression Blend 2
"{38975F50-EAA2-012B-ADB4-000000000000}" = TurboTax 2009 WinPerReleaseEngine
"{38A34630-EAA2-012B-ADB6-000000000000}" = TurboTax 2009 WinPerTaxSupport
"{3AC54383-31D1-4907-961B-B12CBB1D0AE8}" = MobileMe Control Panel
"{3BAC6780-EAA2-012B-AE74-000000000000}" = TurboTax 2009 wohiper
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3C5A81D0-EAA2-012B-AE9F-000000000000}" = TurboTax 2009 wrapper
"{3FC7CBBC4C1E11DCA1A752EA55D89593}" = DivX Version Checker
"{40F7AED3-0C7D-4582-99F6-484A515C73F2}" = HP Easy Setup - Frontend
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4E7C28C7-D5DA-4E9F-A1CA-60490B54AE35}" = UnloadSupport
"{4F2FCCCF-29F3-44B9-886F-6D16F8417522}" = TurboTax 2010 wrapper
"{54B6DC7D-8C5B-4DFB-BC15-C010A3326B2B}" = Microsoft Security Client
"{55979C41-7D6A-49CC-B591-64AC1BBE2C8B}" = HP Picasso Media Center Add-In
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{5783F2D7-0001-0409-0000-0060B0CE6BBA}" = AutoCAD 2000i
"{593A6CAF-E114-4e31-884F-74FF349E8E36}" = SolutionCenter
"{59ED24CA-25EC-4BB0-99C4-51ABF432BCC7}" = PS_SF_03_D5400_Software_Min
"{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}" = Roxio Creator Copy
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}" = Windows Media Player Firefox Plugin
"{6CC1EE94-B426-478B-AE83-F83EBB4EF66A}" = HPPhotoSmartDiscLabel_PaperLabel
"{6D3DB611-D5E8-4E4B-8952-0D3F549F9CC6}" = HP Active Support Library 32 bit components
"{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works
"{6DA93E66-5FA8-44ED-9CCA-40773444C10D}" = HP Deskjet 3050 J610 series Basic Device Software
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{70E1E357-E57C-4284-B04E-58196DC27BC1}" = PanoStandAlone
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{73A43E42-3658-4DD9-8551-FACDA3632538}" = HP Advisor
"{767CC44C-9BBC-438D-BAD3-FD4595DD148B}" = VC80CRTRedist - 8.0.50727.762
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{787D1A33-A97B-4245-87C0-7174609A540C}" = HP Update
"{7B63B2922B174135AFC0E1377DD81EC2}" = DivX Codec
"{7E265513-8CDA-4631-B696-F40D983F3B07}_is1" = CDBurnerXP
"{7ED180E1-ADE9-4C69-8845-BDF518D763B8}" = hpphotosmartdisclabelplugin
"{83A5A433-C6D9-40EA-AEFE-CF354DE2D669}" = PS_SF_03_D5400_Software
"{83FFCFC7-88C6-41c6-8752-958A45325C82}" = Roxio Creator Audio
"{842CC0ED-FDC0-4FBF-8C09-2428BFE4FEE1}" = Microsoft Expression Media 2 SP2
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{881F5DE8-9367-4B81-A325-E91BBC6472F9}" = iTunes
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8ADFC4160D694100B5B8A22DE9DCABD9}" = DivX Player
"{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}" = SmartWebPrinting
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_XWeb_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_XWeb_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_XWeb_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0045-0000-0000-0000000FF1CE}" = Microsoft Expression Web 2
"{90120000-0045-0000-0000-0000000FF1CE}_XWeb_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{90120000-0045-0409-0000-0000000FF1CE}" = Microsoft Expression Web 2 MUI (English)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_XWeb_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_XWeb_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{938B1CD7-7C60-491E-AA90-1F1888168240}" = Roxio MyDVD Basic v9
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9C2D4047-0E40-499a-AC7A-C4B9BB12FE03}" = TrayApp
"{9DBA770F-BF73-4D39-B1DF-6035D95268FC}" = HP Customer Feedback
"{9ECE13D2-C028-44CB-8A96-A65196E7BBE7}_is1" = Convert AVI to MP4 1.3
"{9F4EE72A-C5C9-42ad-ABEF-427690843577}" = MarketResearch
"{A525E00B-6609-442E-9DCD-64453C233E8D}" = TurboTax 2010 WinPerReleaseEngine
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A96E97134CA649888820BCDE5E300BBD}" = H.264 Decoder
"{AA2E8A46-B45E-4aea-8A23-88AB57D04523}" = WebReg
"{AAC389499AEF40428987B3D30CFC76C9}" = MKV Splitter
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AB5E289E-76BF-4251-9F3F-9B763F681AE0}" = HP Customer Experience Enhancements
"{AEF9DC35ADDF4825B049ACBFD1C6EB37}" = AAC Decoder
"{B13A7C41581B411290FBC0395694E2A9}" = DivX Converter
"{B3FED300-806C-11E0-A0D0-B8AC6F97B88E}" = Google Earth
"{B6ADA0E4-9451-43EB-B86E-878AD9E68D4F}" = LightScribe 1.6.45.1
"{B7050CBDB2504B34BC2A9CA0A692CC29}" = DivX Web Player
"{BCC09E9C-3340-473D-A4FE-8580992CA77A}" = HPPhotoSmartDiscLabelContent1
"{BF08AB1C-3357-4f20-A200-8EBB8EF27C59}" = BufferChm
"{C069720D-D6D5-4B02-9CCD-7C2FDA07EAC1}" = Microsoft Expression Studio 2
"{C3498122-091E-4999-9EBE-7513FE904F6A}" = Microsoft Expression Design 2
"{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}" = Roxio Creator Basic v9
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D16B4BE6-8B10-422f-8034-96D1CA9483B5}" = GPBaseService
"{D74CFE48-087F-46E1-80E6-E2950E1A8DCE}" = HP Photosmart Essential 2.5
"{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}" = CyberLink PowerDVD 10
"{E1497C00-2605-433E-822E-3E82649CE056}" = HP Deskjet 3050 J610 series Product Improvement Study
"{E535C94A-B87F-4182-BEA8-1E9322078D3E}" = Cards_Calendar_OrderGift_DoMorePlugout
"{E96B0085-6659-486b-A221-5042A042728D}" = Toolbox
"{EE6097DD-05F4-4178-9719-D3170BF098E8}" = Apple Application Support
"{EF1ADA5A-0B1A-4662-8C55-7475A61D8B65}" = DeviceDiscovery
"{EF94793F-F6C3-4986-AF6F-2AFC1BBDB84C}" = HP Photosmart D5400 Printer Driver Software 11.0 Rel .3
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F3862C8A-B25F-4DB2-AF00-B634FAAF867C}" = DWGgateway
"{F7632A9B-661E-4FD9-B1A4-3B86BC99847F}" = HP Deskjet 3050 J610 series Help
"{F7B0939E-58DF-11DF-B3A6-005056806466}" = Google Earth
"{FF1C31AE-0CDC-40CE-AB85-406F8B70D643}" = Bonjour
"8461-7759-5462-8226" = Vuze
"Agere Systems Soft Modem" = Agere Systems USB 2.0 Soft Modem
"AnswerWorks" = AnswerWorks Runtime
"Blend_2.0.1523.0" = Microsoft Expression Blend 2
"Bullzip PDF Printer_is1" = Bullzip PDF Printer 7.1.0.1159
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"Design_5.0.1379.0" = Microsoft Expression Design 2
"DivX Plus DirectShow Filters" = DivX Plus DirectShow Filters
"DVD Shrink_is1" = DVD Shrink 3.2
"Encoder_2.0.1406.0" = Microsoft Expression Encoder 2
"ExpressionStudio_2.0.133.0" = Microsoft Expression Studio 2
"Google Updater" = Google Updater
"GPL Ghostscript Lite_is1" = GPL Ghostscript Lite 8.70
"HP Imaging Device Functions" = HP Imaging Device Functions 11.0
"HP Photo Creations" = HP Photo Creations
"HP Photosmart Essential" = HP Photosmart Essential 3.0
"HP Smart Web Printing" = HP Smart Web Printing 4.60
"HP Solution Center & Imaging Support Tools" = HP Solution Center 11.0
"HPExtendedCapabilities" = HP Customer Participation Program 11.0
"InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}" = CyberLink PowerDVD 10
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware version 1.51.1.1800
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft Premium Visio" = Microsoft Premium Visio 2010
"Microsoft Security Client" = Microsoft Security Essentials
"Mozilla Firefox (3.6.7)" = Mozilla Firefox (3.6.7)
"NVIDIA Drivers" = NVIDIA Drivers
"OfficeTrial" = Microsoft Office Home and Student 60 day trial
"OsdMaestro" = HP On-Screen Cap/Num/Scroll Lock Indicator
"PC-Doctor 5 for Windows" = Hardware Diagnostic Tools
"Shop for HP Supplies" = Shop for HP Supplies
"TurboTax 2009" = TurboTax 2009
"TurboTax 2010" = TurboTax 2010
"ViewpointMediaPlayer" = Viewpoint Media Player
"WildTangent hp Master Uninstall" = My HP Games
"WinRAR archiver" = WinRAR archiver
"Xvid_is1" = Xvid 1.1.3 final uninstall
"XWeb" = Microsoft Expression Web 2
"Yahoo! Software Update" = Yahoo! Software Update

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-3073320548-3696611991-3719670124-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Move Networks Player - IE" = Move Networks Media Player for Internet Explorer

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 9/1/2011 12:23:48 AM | Computer Name = Office | Source = System Restore | ID = 8193
Description =

Error - 9/1/2011 12:24:19 AM | Computer Name = Office | Source = MsiInstaller | ID = 11606
Description =

Error - 9/1/2011 12:24:19 AM | Computer Name = Office | Source = MsiInstaller | ID = 11606
Description =

Error - 9/1/2011 12:24:59 AM | Computer Name = Office | Source = MsiInstaller | ID = 11606
Description =

Error - 9/1/2011 12:24:59 AM | Computer Name = Office | Source = MsiInstaller | ID = 11606
Description =

Error - 9/1/2011 12:25:39 AM | Computer Name = Office | Source = MsiInstaller | ID = 11606
Description =

Error - 9/1/2011 12:25:39 AM | Computer Name = Office | Source = MsiInstaller | ID = 11606
Description =

Error - 9/1/2011 12:25:41 AM | Computer Name = Office | Source = Microsoft Security Client Setup | ID = 100
Description = HRESULT:0x80070643 Description:Cannot complete the Security Essentials
Upgrade. Security Essentials is not currently monitoring and helping to protect
your computer. Please restart your computer and try again. Error code:0x80070643.
Fatal error during installation.

Error - 9/1/2011 9:32:09 PM | Computer Name = Office | Source = EventSystem | ID = 4609
Description =

Error - 9/1/2011 10:12:40 PM | Computer Name = Office | Source = Application Error | ID = 1000
Description = Faulting application HpqSRmon.exe, version 11.0.0.142, time stamp
0x47d78822, faulting module HpqSRmon.exe, version 11.0.0.142, time stamp 0x47d78822,
exception code 0xc0000005, fault offset 0x000033c5, process id 0xdd8, application
start time 0x01cc6915bc2296c9.

[ Media Center Events ]
Error - 6/25/2009 11:40:30 PM | Computer Name = Office | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.

Error - 7/6/2009 7:35:24 PM | Computer Name = Office | Source = Media Center Guide | ID = 0
Description = Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32 GetLastError
returned 10000105 Process: DefaultDomain Object Name: Media Center Guide

Error - 9/24/2009 5:29:26 PM | Computer Name = Office | Source = Media Center Guide | ID = 0
Description = Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32 GetLastError
returned 10000105 Process: DefaultDomain Object Name: Media Center Guide

Error - 10/2/2009 11:14:23 PM | Computer Name = Office | Source = Media Center Guide | ID = 0
Description = Event Info: ERROR: SqmApiWrapper.WaitForUploadComplete failed. Please
try to ping www.msn.com prior to filing a bug.; Win32 GetLastError returned 10000109
Process: DefaultDomain Object Name: Media Center Guide

Error - 10/5/2009 7:59:33 PM | Computer Name = Office | Source = Media Center Guide | ID = 0
Description = Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32 GetLastError
returned 10000105 Process: DefaultDomain Object Name: Media Center Guide

Error - 10/12/2009 1:56:39 AM | Computer Name = Office | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.

Error - 10/19/2009 7:30:30 PM | Computer Name = Office | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.

Error - 10/29/2009 10:26:24 PM | Computer Name = Office | Source = Media Center Guide | ID = 0
Description = Event Info: ERROR: SqmApiWrapper.TimerRecord failed; Win32 GetLastError
returned 10000105 Process: DefaultDomain Object Name: Media Center Guide

Error - 12/18/2009 6:37:32 AM | Computer Name = Office | Source = Media Center Guide | ID = 13
Description = Event Info: Failure attempting to download new Guide data. Please
check your Internet connection settings. If you are connecting through a firewall
or proxy, please verify that it has been properly configured. Process: DefaultDomain
Object
Name: Microsoft.Ehome.Epg.EhepgdatSingleton

Error - 12/18/2009 11:02:58 AM | Computer Name = Office | Source = Media Center Guide | ID = 34
Description = Event Info: Discovery Service: Unexpected error. The Guide listings
service is not currently available. Please try again later. Process: DefaultDomain
Object
Name: Microsoft.Ehome.Epg.EhepgdatSingleton

[ System Events ]
Error - 9/4/2011 4:44:40 PM | Computer Name = Office | Source = Service Control Manager | ID = 7022
Description =

Error - 9/5/2011 6:12:54 PM | Computer Name = Office | Source = DCOM | ID = 10016
Description =

Error - 9/5/2011 6:13:15 PM | Computer Name = Office | Source = Service Control Manager | ID = 7003
Description =

Error - 9/5/2011 6:13:15 PM | Computer Name = Office | Source = Service Control Manager | ID = 7000
Description =

Error - 9/5/2011 6:13:24 PM | Computer Name = Office | Source = Service Control Manager | ID = 7022
Description =

Error - 9/5/2011 6:13:57 PM | Computer Name = Office | Source = Microsoft Antimalware | ID = 3002
Description = %%860 Real-Time Protection feature has encountered an error and failed.

Feature:
%%835 Error Code: 0x80004005 Error description: Unspecified error Reason: %%842

Error - 9/5/2011 6:52:54 PM | Computer Name = Office | Source = DCOM | ID = 10016
Description =

Error - 9/5/2011 6:53:29 PM | Computer Name = Office | Source = Service Control Manager | ID = 7003
Description =

Error - 9/5/2011 6:53:29 PM | Computer Name = Office | Source = Service Control Manager | ID = 7000
Description =

Error - 9/5/2011 6:53:29 PM | Computer Name = Office | Source = Service Control Manager | ID = 7022
Description =


< End of report >

[Advertisements]

Hi joeveli,

AVP removed second very nasty infection. That one was probably holding us down. You can do Quick scan with Microsoft Essentials and remove everything it found. Test your system and get back to me with results.

[maliprog]

Hi joeveli,

AVP removed second very nasty infection. That one was probably holding us down. You can do Quick scan with Microsoft Essentials and remove everything it found. Test your system and get back to me with results.

[joeveli]

The MSE quick scan came up clean and my computer seems to be running perfectly!!!!!! I think everyone is resolved. Thanks so much for your time and help. It really is much appreciated. Have a great day!

[maliprog]

Hi joeveli,

Your logs and system are clean now. I'm glad we fix up your computer. We need to clean up your PC from programs we used.

Step 1

Please start OTL one more time and click CleanUp button. OTL will restart your system at the end. Remove all other application we used to clean your PC.

General recommendations

Here are some recommendations you should follow to minimize infection risk in the future:

1. Enable Windows Update

• Click Start, click Run, type sysdm.cpl, and then press ENTER.
• Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them option.
• Click OK button

2. Delete Temp files

Download TFC to your desktop

• Open the file and close any other windows.
• It will close all programs itself when run, make sure to let it run uninterrupted.
• Click the Start button to begin the process. The program should not take long to finish its job
• Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

3. Make Backups of Important Files

Please read this article Home Computer Data Backup.


4. Regularly update your software

To eliminate design flaws and security vulnerabilities, all software needs to be updated to the latest version or the vendor’s patch installed.

You should download Update Checker from here. The program will automaticly check for newer version of software installed on your system.

[joeveli]

All done!!!! Again, thanks so much for your help!

[maliprog]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.