[valleyboy]

Hi all

I am pulling my hair out trying to remove Norton Online Backup and remnants of Norton Antivirus product that was bundled with my HP notebook. Would really appreciate some help please.

Uninstaller will not run via control panel and I am unable to delete files via Windows Explorer.

I have started another thread in this forum entitled Windows 7 will not shut down, still not been able to resolve the issue and something is bugging me about this antivirus trouble. Could it be linked? There are a multitude of errors in the event log.

I have a HP DV6 with Win 7 Home Premium.

Any help gratefully received.

VB

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Now resolved, please refer to this thread

Edited by valleyboy, 17 September 2011 - 03:01 AM.

[valleyboy]

Now resolved, please refer to this thread

Edited by valleyboy, 17 September 2011 - 03:01 AM.

[rshaffer61]

Congratulations valleyboy. for a successful resolution for your issue.

I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed us to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible