Would really appreciate some expert help if possible please.
As topic title suggests, I am experiencing a blue screen of death problem. This is happening during shut down, and is preventing my notebook from shutting down.
I have been advised in another thread, which was requesting help about Win 7 not shutting down, to return the notebook to the store that I bought it from. However, I am not satisfied with this advice as after a little research I feel that there may be a solution to this problem that doesn't require a return.
I have been shutting the computer down by holding the power button down which obviously not great. I have since discovered that there is a BSOD that momentarily flashes on screen imediately before an automatic restart is activated. I have changed the system settings to prevent the automatic restart, thus enabling me to view the BSOD and get a better idea of what is causing the problem.
The BSOD is displaying "DRIVER_POWER_STATE_FAILURE". I assume that the cause of this error can be determined reasonably easily if you have the right tools avaialble for debugging? Can anybody please help with this?
Many thanks in advance.
Notebook is a HP Pavillion DV6 with Windows 7 Home Premium
Edited by valleyboy, 09 September 2011 - 11:05 AM.