Jump to content

Welcome to Geeks to Go
Geeks to Go Welcome
Create Account Login to Account
Photo

Removal instructions for OpenCloud Security

- - - - -

  • Please log in to reply
No replies to this topic

#1
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,942 posts
Content is republished with permission from Malwarebytes.

What is OpenCloud Security?

The Malwarebytes research team has determined that OpenCloud Security is a fake anti-malware application. These so-called "rogues" use intentional false positives to convince users that their systems have been compromised. Then they try to sell you their software, claiming it will remove these threats. In extreme cases the false threats are actually the very trojans that advertise or even directly install the rogue. You are strongly advised to follow our removal instructions below.

How do I know if I am infected with OpenCloud Security?

This is how the main screen of the rogue application looks:

Posted Image

You will find these icons on your desktop and in your taskbar:

Posted Image

And see these warnings:

Posted Image

Posted Image

Posted Image

Posted Image

How did OpenCloud Security get on my computer?

Rogue programs use different methods for spreading themselves. This particular one was installed by a trojan.

How do I remove OpenCloud Security?

Our program Malwarebytes' Anti-Malware can detect and remove this rogue application.
  • Please download Malwarebytes' Anti-Malware from here
    If you are unable to do this from the infected computer directly, transfer the file from another computer.
  • Download the mbam-setup.exe to your desktop.
  • Now make sure extensions are shown. To do this, please look here
  • Then rename the mbam-setup.exe: Posted Image to iexplore.exe
  • Then launch iexplore.exe in order to install Malwarebytes' Anti-malware
  • Once Malwarebytes' Anti-Malware is installed, navigate to your Program Files\Malwarebytes' Anti-Malware folder and locate the mbam.exe in there:

    Posted Image

    rename it to iexplore.exe:
  • Now doubleclick iexplore.exe to launch Malwarebytes' Anti-malware.
  • Click the "Update" tab and click the "Check For updates" button.
  • Once the program has loaded and updates were downloaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart, so please allow MBAM to restart.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Is there anything else I need to do to get rid of OpenCloud Security?

  • No, Malwarebytes' Anti-Malware removes OpenCloud Security completely.

How would the full version of Malwarebytes' Anti-Malware help protect me?

We hope our application has helped you eradicate this malicious software. If your current security solution let this infection through, you might please consider purchasing the FULL version of Malwarebytes' Anti-Malware for additional protection.

As you can see below the full version of Malwarebytes' Anti-Malware would have protected you against the OpenCloud Security rogue. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.


Posted Image

Technical details for experts

Signs in a HijackThis log:
C:\Documents and Settings\{username}\Application Data\OpenCloud Security\OpenCloud Security.exe

O2 - BHO: ADC PlugIn - {19090308-636D-4e9b-A1CE-A647B6F794BF} - C:\Documents and Settings\{username}\Application Data\OpenCloud Security\sysl32.dll


Alterations made by the installer:
  File System
  ===============
    Adds the folder C:\Documents and Settings\{username}\Application Data\OpenCloud Security
      Adds the file wf.conf"="11:02 04/09/11 1495 bytes
      Adds the file sysl32.dll"="11:02 04/09/11 679936 bytes
      Adds the file OpenCloud Security.ico"="10:59 04/09/11 15086 bytes
      Adds the file OpenCloud Security.exe"="18:30 03/09/11 2423808 bytes
    In the existing folder C:\Documents and Settings\{username}\Desktop
      Adds the file OpenCloud Security.lnk"="10:59 04/09/11 2066 bytes
    Adds the folder C:\Documents and Settings\{username}\Start Menu\Programs\OpenCloud Security
      Adds the file OpenCloud Security.lnk"="10:59 04/09/11 2078 bytes

  Registry
  ===============
    [HKEY_CLASSES_ROOT\CLSID\{19090308-636D-4e9b-A1CE-A647B6F794BF}]
      "(Default)"="'ADC PlugIn'"
    [HKEY_CLASSES_ROOT\CLSID\{19090308-636D-4e9b-A1CE-A647B6F794BF}\InprocServer32]
      "ThreadingModel"="'Apartment'"
      "(Default)"="'C:\Documents and Settings\{username}\Application Data\OpenCloud Security\sysl32.dll'"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{19090308-636D-4e9b-A1CE-A647B6F794BF}]


Malwarebytes' Anti-Malware log:
Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7688

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/10/2011 11:11:56 AM
mbam-log-2011-09-10 (11-11-56).txt

Scan type: Quick scan
Objects scanned: 144769
Time elapsed: 1 minute(s), 11 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 6

Memory Processes Infected:
c:\documents and settings\{username}\application data\opencloud security\opencloud security.exe (Rogue.OpenCloudSecurity) -> 1940 -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\documents and settings\{username}\start menu\Programs\opencloud security (Rogue.OpenCloudSecurity) -> Quarantined and deleted successfully.
c:\documents and settings\{username}\application data\opencloud security (Rogue.OpenCloudSecurity) -> Quarantined and deleted successfully.

Files Infected:
c:\documents and settings\{username}\application data\opencloud security\opencloud security.exe (Rogue.OpenCloudSecurity) -> Quarantined and deleted successfully.
c:\documents and settings\{username}\Desktop\opencloud security.exe (Rogue.OpenCloudSecurity) -> Quarantined and deleted successfully.
c:\documents and settings\{username}\Desktop\opencloud security.lnk (Rogue.OpenCloudSecurity) -> Quarantined and deleted successfully.
c:\documents and settings\{username}\start menu\Programs\opencloud security\opencloud security.lnk (Rogue.OpenCloudSecurity) -> Quarantined and deleted successfully.
c:\documents and settings\{username}\application data\opencloud security\wf.conf (Rogue.OpenCloudSecurity) -> Quarantined and deleted successfully.
c:\documents and settings\{username}\application data\opencloud security\opencloud security.ico (Rogue.OpenCloudSecurity) -> Quarantined and deleted successfully.


As mentioned before the full version of Malwarebytes' Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
  • 0

Advertisements





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

featured
Malware Removal How to Guides Windows 7 System Building Download Files Register welcome

Never used a forum? Learn how.