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Blue screen random shutdown (tcpip.sys problem)...help!


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#1
mitchy210

mitchy210

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Hi,
I keep getting BSOD with error showing as something to do with tcpip.sys. I have attached my mini dump files to see if anyone can help me fix this. Many thanks. Mitch

Attached Files


Edited by mitchy210, 12 September 2011 - 03:16 AM.

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#2
SRX660

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Please read this previous thread to see if it will help.

http://www.geekstogo...ys-problemhelp/

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#3
mitchy210

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Hi, tahnks for the link. I found the location of the files this thread shows but none of them had the names shown on the thread so I had no idea which ones to reset. Can anyone read my minidump file and tell what I need to do next? I am still getting the BSOD crash nearly every time I am online and I just can't see what is causing it.

Please, please help!!

Regards

Mitch
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#4
SRX660

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Blue screen view shows ntkrnlpa.exe and tcpip.sys with a 0x000000d1 stop error.

0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.

Here is the only fix i can find for this error on windows 7

http://support.microsoft.com/kb/977067

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#5
mitchy210

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Hi, just to let you know that the hotfix was not compatible on this occasion. But whilst on Microsofts website I tried the Mr fixit centre. It appears that the problem was caused by Chrome trying to load component parts at startup. I disabled some of these parts (can't remember which ones now!!) and fingers crossed I have had not a single crash since 20/09/11.

Thanks again for the advice and pointing me in the right direction.

Regards

Mitch
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