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Website wants to open web content using Rundll32

Started by Man@Rest , Sep 12 2011 07:54 PM

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#1
Man@Rest

Posted 12 September 2011 - 07:54 PM

New Member

Member
9 posts

Clicked on an image in Google images that led to a directory tree clicked on the image, now I repeatly get the Security message: "A website wants to open web content using this program on your computer." The program it wants to run is RunDLL32.exe in unprotected mode. The "Don't show this again checkbox is greyed out.

I have run Trend Micro Titanium in Full scan and gotten no issues reported. I ran Windows Malware removal tool and got no issues reported.

I have rebooted the PC cleared the cache. On reboot Flash asked to install an update. I allowed this update to be installed.

OTL log DUMP----------------------------------------------

OTL logfile created on: 9/12/2011 8:09:56 PM - Run 1
OTL by OldTimer - Version 3.2.28.0 Folder = C:\Users\Gatewaay\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.99 Gb Total Physical Memory | 0.87 Gb Available Physical Memory | 43.76% Memory free
4.22 Gb Paging File | 2.67 Gb Available in Paging File | 63.33% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 137.91 Gb Total Space | 65.47 Gb Free Space | 47.47% Space Free | Partition Type: NTFS
Drive D: | 11.14 Gb Total Space | 3.88 Gb Free Space | 34.80% Space Free | Partition Type: NTFS

Computer Name: GATEWAAY-PC | User Name: Gatewaay | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/09/12 20:04:20 | 000,581,632 | ---- | M] (OldTimer Tools) -- C:\Users\Gatewaay\Desktop\OTL.exe
PRC - [2011/09/12 07:25:34 | 000,243,360 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashUtil10w_ActiveX.exe
PRC - [2011/02/16 15:26:04 | 000,188,272 | ---- | M] (Trend Micro Inc.) -- C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
PRC - [2011/02/10 09:00:24 | 000,116,752 | ---- | M] (Trend Micro Inc.) -- C:\Program Files\Trend Micro\UniClient\UiFrmwrk\uiWatchDog.exe
PRC - [2011/02/10 08:57:40 | 001,035,512 | ---- | M] (Trend Micro Inc.) -- C:\Program Files\Trend Micro\UniClient\UiFrmwrk\uiSeAgnt.exe
PRC - [2011/02/05 12:40:48 | 000,138,640 | ---- | M] (Trend Micro Inc.) -- C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
PRC - [2009/04/11 01:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/05/09 13:37:52 | 000,323,216 | ---- | M] (Napster) -- C:\Program Files\Napster\napster.exe
PRC - [2007/02/12 16:38:04 | 000,355,096 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2007/02/12 16:37:58 | 000,174,872 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2006/11/02 07:35:35 | 000,176,128 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\wpcumi.exe
PRC - [2006/10/05 00:10:12 | 000,009,216 | ---- | M] (Agere Systems) -- C:\Windows\System32\agrsmsvc.exe

========== Modules (No Company Name) ==========

MOD - [2011/09/11 15:29:04 | 000,122,880 | ---- | M] () -- C:\Users\Gatewaay\AppData\Local\DirectMain64\Cdapispl.dll
MOD - [2011/02/05 12:40:49 | 000,057,344 | ---- | M] () -- C:\Program Files\Trend Micro\AMSP\boost_date_time-vc80-mt-1_36.dll
MOD - [2011/02/05 12:40:49 | 000,049,152 | ---- | M] () -- C:\Program Files\Trend Micro\AMSP\boost_thread-vc80-mt-1_36.dll

========== Win32 Services (SafeList) ==========

SRV - [2011/02/16 15:26:04 | 000,188,272 | ---- | M] (Trend Micro Inc.) [Auto | Running] -- C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe -- (Amsp)
SRV - [2008/01/19 02:38:24 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/08/29 16:58:47 | 000,181,800 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files\Gateway Games\Gateway Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2007/02/12 16:38:04 | 000,355,096 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel®
SRV - [2006/10/05 00:10:12 | 000,009,216 | ---- | M] (Agere Systems) [Auto | Running] -- C:\Windows\System32\agrsmsvc.exe -- (AgereModemAudio)

========== Driver Services (SafeList) ==========

DRV - [2011/02/05 12:40:58 | 000,189,520 | ---- | M] (Trend Micro Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\tmcomm.sys -- (tmcomm)
DRV - [2011/02/05 12:40:58 | 000,092,112 | ---- | M] (Trend Micro Inc.) [Kernel | System | Running] -- C:\Windows\System32\drivers\tmtdi.sys -- (tmtdi)
DRV - [2011/02/05 12:40:58 | 000,080,464 | ---- | M] (Trend Micro Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\tmactmon.sys -- (tmactmon)
DRV - [2011/02/05 12:40:58 | 000,064,080 | ---- | M] (Trend Micro Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\tmevtmgr.sys -- (tmevtmgr)
DRV - [2010/12/21 00:55:02 | 000,132,424 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\sscdmdm.sys -- (sscdmdm)
DRV - [2010/12/21 00:55:02 | 000,121,576 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadmdm.sys -- (ssadmdm)
DRV - [2010/12/21 00:55:02 | 000,104,648 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\sscdbus.sys -- (sscdbus) SAMSUNG USB Composite Device driver (WDM)
DRV - [2010/12/21 00:55:02 | 000,096,488 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadbus.sys -- (ssadbus) SAMSUNG Android USB Composite Device driver (WDM)
DRV - [2010/12/21 00:55:02 | 000,030,312 | ---- | M] (Google Inc) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadadb.sys -- (androidusb)
DRV - [2010/12/21 00:55:02 | 000,014,920 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\sscdmdfl.sys -- (sscdmdfl)
DRV - [2010/12/21 00:55:02 | 000,012,776 | ---- | M] (MCCI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\ssadmdfl.sys -- (ssadmdfl) SAMSUNG Android USB Modem (Filter)
DRV - [2008/03/11 17:58:56 | 000,059,776 | ---- | M] (DEVGURU Co,LTD.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\PTDUWWAN.sys -- (PTDUWWAN)
DRV - [2008/03/11 17:58:50 | 000,039,936 | ---- | M] (DEVGURU Co,LTD.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\PTDUVsp.sys -- (PTDUVsp)
DRV - [2008/03/11 17:58:48 | 000,041,344 | ---- | M] (DEVGURU Co,LTD.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\PTDUMdm.sys -- (PTDUMdm)
DRV - [2008/03/11 17:58:44 | 000,029,824 | ---- | M] (DEVGURU Co,LTD.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\PTDUBus.sys -- (PTDUBus)
DRV - [2008/01/19 01:14:59 | 000,016,896 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV - [2007/08/17 20:56:46 | 000,059,520 | ---- | M] (DEVGURU Co,LTD.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\PTDMWWAN.sys -- (PTDMWWAN)
DRV - [2007/08/17 20:56:40 | 000,039,936 | ---- | M] (DEVGURU Co,LTD.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\PTDMVsp.sys -- (PTDMVsp)
DRV - [2007/08/17 20:56:38 | 000,041,856 | ---- | M] (DEVGURU Co,LTD.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\PTDMMdm.sys -- (PTDMMdm)
DRV - [2007/08/17 20:56:34 | 000,029,952 | ---- | M] (DEVGURU Co,LTD.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\PTDMBus.sys -- (PTDMBus)
DRV - [2007/07/18 03:40:00 | 000,281,088 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\rtl8187B.sys -- (RTL8187B)
DRV - [2007/01/30 00:37:46 | 000,650,240 | ---- | M] (SigmaTel, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\stwrt.sys -- (STHDA)
DRV - [2007/01/15 10:28:20 | 000,070,144 | ---- | M] (Realtek Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Rtlh86.sys -- (RTL8169)
DRV - [2006/11/08 04:29:44 | 001,161,888 | ---- | M] (Agere Systems) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\AGRSM.sys -- (AgereSoftModem)
DRV - [2006/11/02 02:30:56 | 002,589,184 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\NETw2v32.sys -- (NETw2v32) Intel®
DRV - [2006/11/02 02:30:53 | 000,045,056 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\bcm4sbxp.sys -- (bcm4sbxp)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.c...ys=PTB&M=MT6728
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.c...ys=PTB&M=MT6728
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.c...ys=PTB&M=MT6728

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.c...ys=PTB&M=MT6728
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@canon.com/MycameraPlugin: C:\Program Files\Canon\ZoomBrowser EX\Program\NPCIG.dll (CANON INC.)
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.0.60531.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/VirtualEarth3D,version=4.0: C:\Program Files\Virtual Earth 3D\ [2010/08/29 05:06:50 | 000,000,000 | ---D | M]
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@pack.google.com/Google Updater;version=14: C:\Program Files\Google\Google Updater\2.4.2432.1652\npCIDetect14.dll (Google)
FF - HKLM\Software\MozillaPlugins\@pandonetworks.com/PandoWebPlugin: C:\Program Files\Pando Networks\Media Booster\npPandoWebPlugin.dll (Pando Networks)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.69\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.69\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Gatewaay\AppData\Local\Google\Update\1.3.21.69\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Gatewaay\AppData\Local\Google\Update\1.3.21.69\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\pandonetworks.com/PandoWebPlugin: C:\Program Files\Pando Networks\Media Booster\npPandoWebPlugin.dll (Pando Networks)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{22C7F6C6-8D67-4534-92B5-529A0EC09405}: C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1464\6.6.1081\firefoxextension\ [2011/08/20 09:04:11 | 000,000,000 | ---D | M]

O1 HOSTS File: ([2011/02/05 12:46:24 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (TmIEPlugInBHO Class) - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1464\6.6.1081\TmIEPlg.dll (Trend Micro Inc.)
O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No CLSID value found.
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll (Google Inc.)
O2 - BHO: (TmBpIeBHO Class) - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll (Trend Micro Inc.)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Windows\System32\BAE.dll (Gateway Inc.)
O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O4 - HKLM..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe (Apple Inc.)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe (Intel Corporation)
O4 - HKLM..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe (Napster)
O4 - HKLM..\Run: [Trend Micro Client Framework] C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe (Trend Micro Inc.)
O4 - HKLM..\Run: [Trend Micro Titanium] C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe (Trend Micro Inc.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKLM..\Run: [WPCUMI] C:\Windows\System32\wpcumi.exe (Microsoft Corporation)
O4 - HKCU..\Run: [Cdapispl] C:\Users\Gatewaay\AppData\Local\DirectMain64\Cdapispl.dll ()
O4 - HKCU..\Run: [RunSpySweeperScheduleAtStartup] C:\Windows\System32\msfeedssync.exe (Microsoft Corporation)
O4 - HKLM..\RunOnce: [Launcher] C:\Windows\SMINST\Launcher.exe (soft thinks)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Low Rights present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDesktopCleanupWizard = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: LogonHoursAction = 2
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DontDisplayLogonHoursWarnings = 1
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll (Sun Microsystems, Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O10 - Protocol_Catalog9\Catalog_Entries\000000000019 - C:\Windows\System32\wpclsp.dll (Microsoft Corporation)
O13 - gopher Prefix: missing
O15 - HKLM\..Trusted Domains: wachovia.com ([]https in Trusted sites)
O15 - HKLM\..Trusted Domains: wachovia.net ([]* in Trusted sites)
O15 - HKCU\..Trusted Domains: wachovia.com ([]https in Trusted sites)
O15 - HKCU\..Trusted Domains: wachovia.com ([ednet] https in Trusted sites)
O15 - HKCU\..Trusted Domains: wachovia.com ([www] http in Trusted sites)
O15 - HKCU\..Trusted Domains: wachovia.net ([]* in Trusted sites)
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} https://myed-nc-alt....1F iNotes6W.cab (iNotes6 Class)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebo...oUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_01)
O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_01)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_01)
O16 - DPF: {D00E9550-440D-4EF8-BFCE-174300890C05} http://www.gomusic.r...xdownloader.cab (Reg Error: Key error.)
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} https://juniper.net/...SetupClient.cab (JuniperSetupClientControl Class)
O16 - DPF: Garmin Communicator Plug-In https://static.garmi...inAxControl.CAB (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{118D78FA-05C4-46CF-B9A5-5D7899A35D07}: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{FBB7E9FA-7484-40C0-8B5E-68D2516D0850}: DhcpNameServer = 172.16.2.5 172.18.82.11 4.2.2.1
O18 - Protocol\Handler\tmbp {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\6.6.1010\6.6.1010\TmBpIe32.dll (Trend Micro Inc.)
O18 - Protocol\Handler\tmpx {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\1.5.1464\6.6.1081\TmIEPlg.dll (Trend Micro Inc.)
O20 - HKLM Winlogon: Shell - (explorer.exe) -C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) -C:\Windows\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img19.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img19.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 16:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O32 - AutoRun File - [2004/04/30 04:01:00 | 000,000,053 | -HS- | M] () - D:\Autorun.inf -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/09/12 20:09:02 | 000,581,632 | ---- | C] (OldTimer Tools) -- C:\Users\Gatewaay\Desktop\OTL.exe
[2011/09/12 19:54:59 | 000,581,632 | ---- | C] (OldTimer Tools) -- C:\Users\Gatewaay\Desktop\OTL.exe.l9pkgbf.partial
[2011/09/11 07:52:02 | 000,000,000 | ---D | C] -- C:\Users\Gatewaay\AppData\Local\DirectMain64
[1 C:\Users\Gatewaay\Documents\*.tmp files -> C:\Users\Gatewaay\Documents\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/09/12 20:24:10 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/09/12 20:10:00 | 000,000,868 | ---- | M] () -- C:\Windows\tasks\Google Software Updater.job
[2011/09/12 20:04:20 | 000,581,632 | ---- | M] (OldTimer Tools) -- C:\Users\Gatewaay\Desktop\OTL.exe
[2011/09/12 19:58:00 | 000,000,920 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1032635536-776264835-389544269-1000UA.job
[2011/09/12 19:54:29 | 000,581,632 | ---- | M] (OldTimer Tools) -- C:\Users\Gatewaay\Desktop\OTL.exe.l9pkgbf.partial
[2011/09/12 19:45:07 | 000,003,168 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2011/09/12 19:45:07 | 000,003,168 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2011/09/12 12:58:01 | 000,000,868 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1032635536-776264835-389544269-1000Core.job
[2011/09/12 09:52:13 | 000,615,914 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2011/09/12 09:52:13 | 000,107,922 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2011/09/12 07:20:47 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/09/12 07:20:27 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/09/12 07:19:43 | 2137,448,448 | -HS- | M] () -- C:\hiberfil.sys
[2011/09/03 12:37:12 | 000,002,019 | ---- | M] () -- C:\Users\Gatewaay\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2011/09/03 12:37:11 | 000,002,057 | ---- | M] () -- C:\Users\Gatewaay\Desktop\Google Chrome.lnk
[2011/08/28 16:52:23 | 000,002,651 | ---- | M] () -- C:\Users\Gatewaay\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Office Word 2007.lnk
[1 C:\Users\Gatewaay\Documents\*.tmp files -> C:\Users\Gatewaay\Documents\*.tmp -> ]

========== Files Created - No Company Name ==========

[2009/10/20 13:21:19 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2009/10/20 13:21:19 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2009/08/03 15:07:42 | 000,403,816 | ---- | C] () -- C:\Windows\System32\OGACheckControl.dll
[2009/08/03 15:07:42 | 000,230,768 | ---- | C] () -- C:\Windows\System32\OGAEXEC.exe
[2009/06/08 17:15:27 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2009/01/25 12:46:53 | 000,046,456 | R--- | C] () -- C:\Windows\System32\exitwx.exe
[2008/09/28 11:45:57 | 000,012,717 | R--- | C] () -- C:\Windows\hpwscr14.dat
[2008/09/28 11:40:54 | 000,180,005 | ---- | C] () -- C:\Windows\hpwins14.dat
[2008/09/28 11:40:53 | 000,001,108 | R--- | C] () -- C:\Windows\hpwmdl14.dat
[2008/02/02 20:00:30 | 000,000,326 | ---- | C] () -- C:\Users\Gatewaay\AppData\Roaming\wklnhst.dat
[2008/01/26 13:30:41 | 000,020,480 | ---- | C] () -- C:\Users\Gatewaay\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2008/01/02 16:57:36 | 000,147,456 | ---- | C] () -- C:\Windows\System32\igfxCoIn_v1409.dll
[2008/01/02 16:47:22 | 001,953,696 | ---- | C] () -- C:\Windows\System32\igklg400.dll
[2008/01/02 16:47:22 | 001,533,360 | ---- | C] () -- C:\Windows\System32\igklg450.dll
[2008/01/02 16:47:22 | 000,104,636 | ---- | C] () -- C:\Windows\System32\igmedcompkrn.dll
[2007/11/17 14:40:58 | 000,910,464 | ---- | C] () -- C:\Windows\System32\igmedkrn.dll
[2007/11/17 14:40:58 | 000,204,800 | ---- | C] () -- C:\Windows\System32\igfxCoIn_v1268.dll
[2007/11/17 14:40:15 | 001,060,424 | ---- | C] () -- C:\Windows\System32\WdfCoInstaller01000.dll
[2006/11/02 07:57:28 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 07:47:37 | 000,302,952 | ---- | C] () -- C:\Windows\System32\FNTCACHE.DAT
[2006/11/02 07:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
[2006/11/02 05:33:01 | 000,615,914 | ---- | C] () -- C:\Windows\System32\perfh009.dat
[2006/11/02 05:33:01 | 000,287,440 | ---- | C] () -- C:\Windows\System32\perfi009.dat
[2006/11/02 05:33:01 | 000,107,922 | ---- | C] () -- C:\Windows\System32\perfc009.dat
[2006/11/02 05:33:01 | 000,030,674 | ---- | C] () -- C:\Windows\System32\perfd009.dat
[2006/11/02 05:23:21 | 000,215,943 | ---- | C] () -- C:\Windows\System32\dssec.dat
[2006/11/02 03:58:30 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2006/11/02 03:19:00 | 000,000,741 | ---- | C] () -- C:\Windows\System32\NOISE.DAT
[2006/11/02 02:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2006/11/02 02:25:31 | 000,673,088 | ---- | C] () -- C:\Windows\System32\mlang.dat
[2006/06/11 19:01:15 | 000,352,256 | ---- | C] () -- C:\Windows\System32\HotlineClient.exe

========== LOP Check ==========

[2011/06/08 14:34:15 | 000,000,000 | ---D | M] -- C:\Users\Gatewaay\AppData\Roaming\.minecraft
[2010/11/27 12:16:12 | 000,000,000 | ---D | M] -- C:\Users\Gatewaay\AppData\Roaming\Amazon
[2011/01/29 10:23:08 | 000,000,000 | ---D | M] -- C:\Users\Gatewaay\AppData\Roaming\GARMIN
[2008/11/09 13:10:43 | 000,000,000 | ---D | M] -- C:\Users\Gatewaay\AppData\Roaming\ICAClient
[2010/11/21 11:03:24 | 000,000,000 | ---D | M] -- C:\Users\Gatewaay\AppData\Roaming\Juniper Networks
[2008/01/26 13:37:17 | 000,000,000 | ---D | M] -- C:\Users\Gatewaay\AppData\Roaming\SampleView
[2008/06/22 12:54:58 | 000,000,000 | ---D | M] -- C:\Users\Gatewaay\AppData\Roaming\Smith Micro
[2009/08/22 09:17:44 | 000,000,000 | ---D | M] -- C:\Users\Gatewaay\AppData\Roaming\Spare Backup
[2008/02/02 20:00:33 | 000,000,000 | ---D | M] -- C:\Users\Gatewaay\AppData\Roaming\Template
[2010/03/13 12:10:18 | 000,000,000 | ---D | M] -- C:\Users\Gatewaay\AppData\Roaming\WildTangent
[2011/09/12 07:01:06 | 000,032,604 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========

< End of report >

Edited by Man@Rest, 12 September 2011 - 08:00 PM.

#2
RKinner

Posted 13 September 2011 - 12:07 AM

Malware Expert

Expert
24,624 posts

Copy the text in the code box by highlighting and Ctrl + c


:processes
killallprocesses

:OTL
[2009/01/25 12:46:53 | 000,046,456 | R--- | C] () -- C:\Windows\System32\exitwx.exe
O4 - HKCU..\Run: [Cdapispl] C:\Users\Gatewaay\AppData\Local\DirectMain64\Cdapispl.dll ()
[2011/09/11 07:52:02 | 000,000,000 | ---D | C] -- C:\Users\Gatewaay\AppData\Local\DirectMain64

:files
xcopy %Temp%\smtmp\1 "%AllUsersProfile%\Start Menu" /H /I /S /Y /C
xcopy %Temp%\smtmp\2 "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch" /H /I /S /Y /C
xcopy %Temp%\smtmp\3 "%AppData%\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar" /H /I /S /Y /C
xcopy %Temp%\smtmp\4 "%AllUsersProfile%\Desktop" /H /I /S /Y /C
     
:Commands
[purity]
[Reboot]

then Rightclick on OTL and select Run As Administrator to start. Under the Custom Scans/Fixes box at the bottom, paste (ctrl +v) the text. Verify that you got it all and Then click the RUN FIX button (NOT THE QUICK SCAN button!) at the top
Let the program run unhindered, OTL will reboot the PC when it is done.

If one of the following will not run then just skip to the next one then go back and try the things that wouldn't run again after finishing the others.

Malwarebytes' Anti-Malware
:!: If you have a previous version of MalwareBytes', remove it via Add or Remove Programs and download a fresh copy. :!:

http://www.malwarebytes.org/mbam.php

SAVE Malwarebytes' Anti-Malware to your desktop.

Rightclick on Malwarebytes' Anti-Malware and select Run As Administrator and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.

* Once the program has loaded, select Perform Quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.

* Be sure that everything is checked, and click Remove Selected.

* When completed, a log will open in Notepad. Please save it to a convenient location.
* The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
* Post that log back here.

ComboFix

:!: It must be saved to your desktop, do not run it from your browser:!:

:!: Disable your Antivirus software when downloading or running Combofix. If it has Script Blocking features, please disable these as well. See: http://www.bleepingc...opic114351.html

Download and Save this file -- to your Desktop -- from either of these two sources:
http://download.blee...Bs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Rightclick on ComboFix and select Run As Administrator to start the program.

* :!: Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.

* A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix. Allow it to install the Recovery Console then Continue. When the scan completes Notepad will open with with your results log open. Do a File, Exit and answer 'Yes' to save changes.

A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

A file will be created at => C:\Combofix.txt. I'll need to see that in your reply.

Download TDSSKiller:
http://support.kaspe.../tdsskiller.exe
Save it to your desktop then right click and Run as Administrator
If TDSSKiller alerts you that the system needs to reboot, please consent.
When done, a log file should be created on your C: drive named "TDSSKiller.txt" please copy and paste the contents in your next reply.

Download aswMBR.exe ( 511KB ) to your desktop.
Double click the aswMBR.exe to run it
change the a-v scan to None.
uncheck trace disk IO calls
Click the "Scan" button to start scan
On completion of the scan (Note if the Fix button is enabled (not the FixMBR button) and tell me) click save log, save it to your desktop and post in your next reply

Ron

#3
Man@Rest

Posted 13 September 2011 - 04:50 AM

New Member

Topic Starter
Member
9 posts

Correction: I had to place hard returns in the text provided because it pasted as a single string of text. It is running now. I will respond once I have completed as much of the instructions that you have provided.

Edited by Man@Rest, 13 September 2011 - 05:28 AM.

#4
Man@Rest

Posted 13 September 2011 - 10:21 AM

New Member

Topic Starter
Member
9 posts

Per your instructions here is the log file from the completed Malwarebytes' Anti-Malware, Combofix, TDSSKiller and aswMBR apps. For logs (see attached). I am continuing to run the other apps per your orginial response.

In the final aswMBR app the FIX button was not highlighted.

I have completed all of your instructions.

Attached Files

mbam-log-2011-09-13 (10-59-18).txt 1.03KB 170 downloads
combofix.txt.txt 12.74KB 164 downloads
TDSSKiller.2.5.22.0_13.09.2011_12.25.03_log.txt 62.33KB 167 downloads
aswMBR.txt 1012bytes 167 downloads

Edited by Man@Rest, 13 September 2011 - 11:33 AM.

#5
RKinner

Posted 23 September 2011 - 10:33 AM

Malware Expert

Expert
24,624 posts

Sorry your reply seems to have gotten lost. If it happens again just send me a PM. Are you still seeing the Rundll32 message?

Use IE and go to http://eset.com/onlinescan and click on ESET online Scanner. Accept the terms then press Start (If you get a warning from your browser tell it you want to run it).

# Check Scan Archives
# Push the Start button.
# ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
# When the scan completes, push LIST OF THREATS FOUND
# Push EXPORT TO TEXT FILE , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
# Push the BACK button.
# Push Finish
# Once the scan is completed, you may close the window.
# Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
# Copy and paste that log as a reply.

1. Double-click My Computer, and then right-click the hard disk that you want to check. C:
2. Click Properties, and then click Tools.
3. Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed,
4. Check both boxes and then click Start.
You will receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?
Click Yes to schedule the disk check, but don't restart yet.

Right click on (My) Computer and select Manage (Continue) Then the Event Viewer. Next select Windows Logs. Right click on System and Clear Log, Clear. Repeat for Application. Reboot. The disk check will run and will probably take an hour or more to finish.

Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator. Then type (with an Enter after each line).

sfc /scannow

(SPACE after sfc. This will check your critical system files. If it asks for a CD and you don't have one or it doesn't like your CD just tell it to SKIP.)

sigverif

Press Start in the new window. This will check your drivers. If you just get a few when it finishes tell me what they are. If you get a lot just look for those with newish dates (since about the time the problem started.)

1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning

Then use the 'Number of events' as follows:

1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.

Please post the Output log in your next reply then repeat but select Application.

Ron

#6
Man@Rest

Posted 27 September 2011 - 04:14 PM

New Member

Topic Starter
Member
9 posts

I am not seeing the Rundll32 message but I still have the 'blocked program' script in place it looks like...

Attached please find the logs requested in the previous thread:

ESET Scan log file.

Running Sigverif I saw no modified file dates later than 06/2011

VEW scans (system & application).

Thanks.

Attached Files

ESETScan.txt 163bytes 206 downloads
VEW_system.txt 2.52KB 155 downloads
VEW_application.txt 2.8KB 151 downloads

Edited by Man@Rest, 27 September 2011 - 04:30 PM.

#7
RKinner

Posted 27 September 2011 - 05:25 PM

Malware Expert

Expert
24,624 posts

I'm not seeing anything major in your events. You have a printer driver that is not all that great and Trend Micro is not releasing the registry like it should. (You would have to complain to Trend about this error:

Log: 'Application' Date/Time: 26/09/2011 11:31:01 AM
Type: Warning Category: 0
Event: 1530 Source: Microsoft-Windows-User Profiles Service
Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 2 user registry handles leaked from \Registry\User\S-1-5-21-1032635536-776264835-389544269-1000_Classes:
Process 1896 (\Device\HarddiskVolume2\Program Files\Trend Micro\AMSP\coreServiceShell.exe) has opened key \REGISTRY\USER\S-1-5-21-1032635536-776264835-389544269-1000_CLASSES)

This one:

Log: 'System' Date/Time: 26/09/2011 1:19:14 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

can be fixed by following the instructions here:
http://www.itexperie...8-a06ad6d8b4d1/

This one:

Log: 'System' Date/Time: 26/09/2011 1:19:38 PM
Type: Error Category: 0
Event: 7022 Source: Service Control Manager
The HP CUE DeviceDiscovery Service service hung on starting.

I see very often and I just turn off the service. It's just a printer detection service in case you get a new HP printer that the system doesn't know about. Right click on (My) Computer and select Manage then Services and Applications then Services. Find HP CUE DeviceDiscovery and right click and select Properties then change the Startup Type: to Disabled and Apply.

This one:

Log: 'System' Date/Time: 27/09/2011 1:18:28 PM
Type: Warning Category: 0
Event: 36 Source: Microsoft-Windows-Time-Service
The time service has not synchronized the system time for 86400 seconds because none of the time service providers provided a usable time stamp. The time service will not update the local system time until it is able to synchronize with a time source. If the local system is configured to act as a time server for clients, it will stop advertising as a time source to clients. The time service will continue to retry and sync time with its time sources. Check system event log for other W32time events for more details. Run 'w32tm /resync' to force an instant time synchronization.

Click on the clock then on Change Date and Time Settings, Internet Time then Change Settings. Make sure Synchronize with an Internet time server is checked. Change the server to one of the .gov servers then Update Now. Does it say it worked?

Copy the text in the code box by highlighting and Ctrl + c


/md5start
spoolsv.exe
explorer.exe
/md5stop

then run OTL (right click and Run As Administrator) and Under the Custom Scans/Fixes box at the bottom, paste (ctrl +v) the text. Verify that you got it all and Then click the Run SCAN button at the top
Let the program run unhindered, OTL will reboot the PC when it is done. Save the log and copy and paste it to a reply.

You will have to tell me more about the 'blocked program' script. Explain exactly what you are doing when it happens. Can you make a screen shot of the error?
http://graphicssoft....nscreenshot.htm Save the file as a .jpg or the forum won't allow it.

Ron

#8
Man@Rest

Posted 02 October 2011 - 07:31 AM

New Member

Topic Starter
Member
9 posts

When I perform this fix The setting is already Administrator, so I did not go any further:

Log: 'System' Date/Time: 26/09/2011 1:19:14 PM
Type: Error Category: 0
Event: 10016 Source: Microsoft-Windows-DistributedCOM
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

can be fixed by following the instructions here:
http://www.itexperie...8-a06ad6d8b4d1/

I disabled the service for HP CUE
I adjusted the setting on the clock sych

I ran OLOT, with your code (file attached)OLT2.txt

The blocked program: I thought the first response in this thread that had me run some code may have set up this blocked program setting. I have captured the 'blocked progam' icon and verbage from my task bar as blockedprogram.jpg. I made a screen grab of the code I am talking about that I thought set up this block program (from GeeksToGo) as blockedprogramCODE.jpg.

Attached Thumbnails

Attached Files

OTL2.Txt 66.65KB 121 downloads

#9
RKinner

Posted 05 October 2011 - 10:39 AM

Malware Expert

Expert
24,624 posts

I'm on a trip this week so haven't had internet every night (or the energy to spend any time on the forum.)

Your second attachment is not correct. It's just the OTL script I had you run earlier.

If you click on where it says Run Blocked Program it will show you what program it is blocking (but won't run it without an additional click). I worked on my daughter's Vista laptop a couple of days ago and got the same thing when I tried to get it to run the updatechecker from FileHippo at startup. Couldn't figure out how to make it accept the program so finally just set it not to run at startup.

Ron

#10
Man@Rest

Posted 06 October 2011 - 10:11 AM

New Member

Topic Starter
Member
9 posts

Hi:

When I run the OLT.EXE as admin with this code:

/md5start
spoolsv.exe
explorer.exe
/md5stop

OLT finishes (after awhile I walk away) It doesn't appear that the machine rebooted and this log is open on the screen (attached OLT3.txt).

Attached is a screen grab of the blocked program.

Attached Thumbnails

Attached Files

OTL3.Txt 58.98KB 171 downloads

#11
RKinner

Posted 07 October 2011 - 09:24 AM

Malware Expert

Expert
24,624 posts

Back from my trip.

The program being blocked is just Malwarebytes' Anti-Malware. You can uninstall it as we don't need it anymore.

Appears you are missing spoolsv.exe. I've attached a zipped copy to this post. Download it then right click and Extract All. This will create a folder called spoolsv in the same place where you saved the file. Open the folder and you should see spoolsv.exe. Copy it to C:\windows\system32\
(You can delete the downloaded file and the folder)

Right click on (My) Computer and select Manage (Continue) Then the Event Viewer. Next select Windows Logs. Right click on System and Clear Log, Clear. Repeat for Application. Reboot.

Run the Event Viewer Tool by Vino Rosso again as before.

How is it running now?

Ron

#12
Man@Rest

Posted 11 October 2011 - 03:44 PM

New Member

Topic Starter
Member
9 posts

I had spoolsv.exe I replaced it with the one you included.

I cleared the logs in for System and application

I reran OLT with the code provided. The scan ran (I walked away can't say OLT rebooted my PC).

Attached is the log that was up upon completion (OLT4.txt)

Attached Files

OTL4.Txt 63.58KB 135 downloads

#13
RKinner

Posted 11 October 2011 - 06:05 PM

Malware Expert

Expert
24,624 posts

Your OTL log looks OK. Oddly enough it is now detecting the spoolsv files which it didn't on the first run.

Any other problems?

Ron

#14
Man@Rest

Posted 13 October 2011 - 05:10 AM

New Member

Topic Starter
Member
9 posts

No other issues about the original problem.

One of the earlier anit-malware apps detected and removed something. So I guess I'm good to go.

Thanks for all your help.

#15
RKinner

Posted 13 October 2011 - 09:26 AM

Malware Expert

Expert
24,624 posts

Great. Time for the clean up:

We need to cleanup System Restore:

Copy the following:


:Commands
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

Right click on OTL and Run As Administrator. In the Custom Scans/Fixes box at the bottom, paste in the copied text (Ctrl + v) and then hit Run Fix.

That will get the last of the malware off the system.

You can uninstall or delete any tools we had you download and their logs.
To uninstall combofix, copy the next line:

"%userprofile%\Desktop\combofix.exe" /Uninstall

Start, All Programs, Accessories then right click on Command Prompt and Run As Administrator.
then right click, Paste, then hit Enter.

OTL has a cleanup tab if you go there it will remove itself and its logs.

To hide hidden files again (OTL may do it for you):

Vista or Win7

# Open the Control Panel menu and click Folder Options.
# After the new window appears select the View tab.
# Remove the check in the checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the radio button labeled Do not Show hidden files and folders.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and exit My Computer.

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.

To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. Exception is MSN messenger which appears to be part of Windows.)
If you get a blocked program notice after installing updatechecker then change it to not run at start then manually run it once a week.

If you use Firefox then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might want to try.
The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too: Adhttp://simple-adblock.com/

If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox . It seems to work best if you reboot right after running it. You can run it any time that Firefox seems slow.

Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.

If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.

Ron