[Alienbaby74]

Somehow I have developed a very sick computer. Not sure where all of this crap came from. None of the programs I traditionally use seem to be helping. Here is my Hijack log, please help!!!!!

Logfile of HijackThis v1.99.1
Scan saved at 10:02:26 PM, on 5/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\rnkk.exe
c:\windows\system32\gjfkhqa.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Corey\Local Settings\Temporary Internet Files\Content.IE5\8WKZ1NFP\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteppo32.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\uvkkup.exe reg_run
O4 - HKLM\..\Run: [qchsum] c:\windows\system32\gjfkhqa.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe

[Advertisements]

Hello Corey

Please repost with a full, complete HijackThis log.

Please use preview post and check all is OK before clicking add reply.

Thanks

[Crustyoldbloke]

Hello Corey

Please repost with a full, complete HijackThis log.

Please use preview post and check all is OK before clicking add reply.

Thanks

[Alienbaby74]

Sorry, here is a repost of my full log. Please help!!!


Logfile of HijackThis v1.99.1
Scan saved at 5:57:00 PM, on 6/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\uvkkup.exe
c:\windows\system32\jqfqrdx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Corey\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteppo32.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\uvkkup.exe reg_run
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [xppbnp] c:\windows\system32\jqfqrdx.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Alias Maya 5.0 PLE Help Server (Maya5PLEHelpServer) - Unknown owner - C:\Program Files\AliasWavefront\Maya 5.0 Personal Learning Edition\docs\Wrapper.exe" -s "C:\Program Files\AliasWavefront\Maya 5.0 Personal Learning Edition\docs/Wrapper.conf (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[Crustyoldbloke]

Hello again Corey and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix will require you to be in Safe Mode, which may not allow you to access the internet, or my instructions!

You have quite a mixture of malware. Let’s see what we can do with the first sweep.

I note that you are running HijackThis from its zipped archive; please create a new folder for it (for example C:\Program Files\Hijackthis\Hijackthis.exe) and unzip the programme into it. It is very important you do this before anything else since backup files can be deleted if they are not within their own folder!

To start please download the following programme/s, we will run it/them later. Please save it/them to a place that you will remember, I suggest the Desktop:

Killbox by Option^Explicit
CCleaner
Ewido Security Suite
Nail Fix

Go to Start>Run and type Services.msc then hit OK
Scroll down and find this service:

System Startup Service (SvcProc)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on Properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then OK.

Run HiJackThis. Click on None of the above, just start the program. Now, click on the Config button (bottom right), then click on Misc Tools, then click on Delete an NT Service a window will pop up. Enter this item into that field (copy and paste):

SvcProc

Click OK.

It should pull up information about the service, when it asks if you want to reboot now click YES

Please open the trial version of Ewido Security Suite, and update the definitions to the latest files. Do NOT run a scan yet.

Please install Nailfix, unzip it to the desktop but please do NOT run it yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

Once in Safe Mode, please double-click on Nailfix.bat. Your desktop and icons will disappear and reappear, and a window should open and close very quickly, this is normal.

Install Ewido Security Suite (it is a 14-day trial version of the programme).

• Launch ewido, there should be an icon on your desktop double-click it.
• The programme will prompt you to update click the OK button
• The programme will now go to the main screen

You will need to update ewido to the latest definition files.

• On the left hand side of the main screen click update
• Click on Start

The update will start and a progress bar will show the updates being installed.
Once the updates are installed do the following:

• Click on scanner
• Make sure the following boxes are checked before scanning:
  • Binder
  • Crypter
  • Archives
• Click on Start Scan
• Let the programme scan the machine

While the scan is in progress you will be prompted to clean files, click OK

Once the scan has completed, there will be a button located on the bottom of the screen named Save report

• Click Save report
• Save the report to your desktop and include it in your reply.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteppo32.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\uvkkup.exe reg_run
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [xppbnp] c:\windows\system32\jqfqrdx.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

Now close all windows other than HiJackThis, then click Fix Checked.

Please remove these entries from Add/Remove Programs in the Control Panel (if present):(click Start>Settings>Control Panel)

Elite Bar
Side Search

Please notify me of any other programmes that you don’t recognise in that list in your next response

Please install Killbox by Option^Explicit.

*Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
*In the Killbox programme, select the Delete on Reboot option.
* Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\System32\uvkkup.exe
c:\windows\system32\jqfqrdx.exe
C:\WINDOWS\Nail.exe
C:\WINDOWS\systb.dll
C:\windows\system32\eliteppo32.exe
C:\WINDOWS\wupdt.exe
C:\WINDOWS\svcproc.exe

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, Analyze, Run Cleaner. You may be fairly surprised by how much it finds.

Post back a fresh HijackThis log and also an Uninstall Log:

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click Save List (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

and I will take another look.

[Alienbaby74]

Thanks, looks like this made quite a difference. For some reason Ewido automatically started upon reboot and caught a couple of new Trojans. Not sure what is installing these new ones. Will reboot again after this post and see what happens. Ewido crashed about 80% through first run so the save log from that unfortunately on shows the remaning 20%.

Logfile of HijackThis v1.99.1
Scan saved at 1:05:58 AM, on 6/2/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijack This\HijackThis.exe

O4 - Global Startup: rnkk.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117663274299
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Alias Maya 5.0 PLE Help Server (Maya5PLEHelpServer) - Unknown owner - C:\Program Files\AliasWavefront\Maya 5.0 Personal Learning Edition\docs\Wrapper.exe" -s "C:\Program Files\AliasWavefront\Maya 5.0 Personal Learning Edition\docs/Wrapper.conf (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 12:43:46 AM, 6/2/2005
+ Report-Checksum: 50493D72

+ Date of database: 6/2/2005
+ Version of scan engine: v3.0

+ Duration: 110 min
+ Scanned Files: 97859
+ Speed: 14.76 Files/Second
+ Infected files: 22
+ Removed files: 22
+ Files put in quarantine: 22
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\WINDOWS\sfita.exe -> Trojan.Favadd.o -> Cleaned with backup
C:\WINDOWS\systb.dll -> Spyware.ImiBar.d -> Cleaned with backup
C:\WINDOWS\system32\avicap76.exe -> Spyware.UrlSpy -> Cleaned with backup
C:\WINDOWS\system32\BROWSEUI.exe -> Spyware.UrlSpy -> Cleaned with backup
C:\WINDOWS\system32\Cache\cxtpls_loader.exe -> TrojanDownloader.Apropo.ab -> Cleaned with backup
C:\WINDOWS\system32\Cache\HelperInstall.exe -> TrojanDropper.Delf.z -> Cleaned with backup
C:\WINDOWS\system32\Cache\installer.exe -> TrojanDropper.Win32.Small.wc -> Cleaned with backup
C:\WINDOWS\system32\Cache\ven_d1.exe -> TrojanDownloader.IstBar -> Cleaned with backup
C:\WINDOWS\system32\ciodm334.exe -> Spyware.UrlSpy -> Cleaned with backup
C:\WINDOWS\system32\eliteaak32.exe -> Spyware.Hijacker.Generic -> Cleaned with backup
C:\WINDOWS\system32\eliteppo32.exe -> Spyware.Hijacker.Generic -> Cleaned with backup
C:\WINDOWS\system32\gnbshw.exe -> Trojan.Agent.cp -> Cleaned with backup
C:\WINDOWS\system32\ivppik.exe -> TrojanDownloader.Qoologoc.i -> Cleaned with backup
C:\WINDOWS\system32\lanml.exe -> Trojan.AproposAd -> Cleaned with backup
C:\WINDOWS\system32\lpqurity.exe -> Trojan.AproposAd -> Cleaned with backup
C:\WINDOWS\system32\wpaaw.dat -> TrojanDownloader.Qoologic.n -> Cleaned with backup
C:\WINDOWS\tdtb.exe -> Trojan.Imiserv.c -> Cleaned with backup
C:\WINDOWS\Temp\HfJPWbag.exe -> Spyware.WebSearch -> Cleaned with backup
C:\WINDOWS\Temp\hgxvqFH1.exe -> Spyware.WebSearch -> Cleaned with backup
C:\WINDOWS\Temp\O1xT8LBC.exe -> Spyware.WebSearch -> Cleaned with backup
C:\WINDOWS\woinstall.exe -> Spyware.EzuLa -> Cleaned with backup
C:\WINDOWS\wt\wtvh.dll -> Spyware.WildTangent.b -> Cleaned with backup


::Report End

[Alienbaby74]

A second post



Weird I rebooted and once again the systems catches an attempted install of a Trojan. Then I run Hijack and the log is almost the same except uvkkup is back?

Huh?

Logfile of HijackThis v1.99.1
Scan saved at 1:13:14 AM, on 6/2/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijack This\HijackThis.exe

O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\uvkkup.exe reg_run
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117663274299
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Alias Maya 5.0 PLE Help Server (Maya5PLEHelpServer) - Unknown owner - C:\Program Files\AliasWavefront\Maya 5.0 Personal Learning Edition\docs\Wrapper.exe" -s "C:\Program Files\AliasWavefront\Maya 5.0 Personal Learning Edition\docs/Wrapper.conf (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[Crustyoldbloke]

Hello again Corey

I can’t see any reason for Ewido to crash, although it is known to do so when in competition with another real-time scanner.

I think it is worth scanning again with Ewido perhaps after doing the fix.

Please enter the Task Manager by pressing Ctrl+Alt+Delete at the same time. Under the Processes tab, locate uvkkup.exe and click End Process

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\uvkkup.exe reg_run
O23 - Service: Alias Maya 5.0 PLE Help Server (Maya5PLEHelpServer) - Unknown owner - C:\Program Files\AliasWavefront\Maya 5.0 Personal Learning Edition\docs\Wrapper.exe" -s "C:\Program Files\AliasWavefront\Maya 5.0 Personal Learning Edition\docs/Wrapper.conf (file missing)

Now close all windows other than HiJackThis, then click Fix Checked.

Please open Killbox by Option^Explicit.

*Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
*In the Killbox programme, select the Delete on Reboot option.
*Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\System32\uvkkup.exe reg_run
C:\WINDOWS\System32\uvkkup.exe

*Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

*Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

Please now reboot into safe mode. Here's how:

Restart your computer and as soon as it starts booting up again continuously tap the F8 key. A menu should appear where you will be given the option to enter Safe Mode.
Please set your system to show all files; please see here if you're unsure how to do this.

Please delete this file (if present) using Windows Explorer:

C:\WINDOWS\System32\uvkkup.exe

Reboot normally

Scan with Ewido again.

Post back a fresh HijackThis log and I will take another look.

[Alienbaby74]

Wow, its looking kind of clean?

Ewido guard is still active. Should I keep this running or is it safe to uninstall it.

Logfile of HijackThis v1.99.1
Scan saved at 10:12:23 PM, on 6/2/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec

Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijack This\HijackThis.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C}

(WUWebControl Class) -

http://v5.windowsupd...onsumer/V5Contr

ols/en/x86/client/wuweb_site.cab?1117663274299
O23 - Service: Autodesk Licensing Service - Autodesk -

C:\Program Files\Common Files\Autodesk

Shared\Service\AdskScSrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) -

Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service

(ccPwdSvc) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido

networks - C:\Program Files\ewido\security

suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido

networks - C:\Program Files\ewido\security

suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple

Computer, Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown

owner - C:\Program Files\Common Files\Macromedia

Shared\Service\Macromedia Licensing.exe
O23 - Service: Alias Maya 5.0 PLE Help Server

(Maya5PLEHelpServer) - Unknown owner - C:\Program

Files\AliasWavefront\Maya 5.0 Personal Learning

Edition\docs\Wrapper.exe" -s "C:\Program

Files\AliasWavefront\Maya 5.0 Personal Learning

Edition\docs/Wrapper.conf (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service

(navapsvc) - Symantec Corporation - C:\Program

Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection

(NProtectService) - Symantec Corporation - C:\Program

Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) -

Symantec Corporation -

C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec

Corporation - C:\Program Files\Common Files\Symantec

Shared\Security Center\SymWSC.exe

[Crustyoldbloke]

Hello again Corey

Your HJT log is scattered and very dificult to read. Please post a fresh log, check it first by clicking Preview Post. I am told that if you turn off wordwrap in Notepad, it will be complete.

I did cast an eye over this one, and it did look OK, but I'd rather err on the side of caution than sully my name for the sake of a 5 minute read.

[Alienbaby74]

Sorry,

Here is the logfile. I have the Ewido guard running when my computer starts and it came up with a Trojan and deleted it so I am sceptical about the maching being totally clean...

Corey

Logfile of HijackThis v1.99.1
Scan saved at 7:43:55 PM, on 6/3/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Hijack This\HijackThis.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117663274299
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Alias Maya 5.0 PLE Help Server (Maya5PLEHelpServer) - Unknown owner - C:\Program Files\AliasWavefront\Maya 5.0 Personal Learning Edition\docs\Wrapper.exe" -s "C:\Program Files\AliasWavefront\Maya 5.0 Personal Learning Edition\docs/Wrapper.conf (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[Crustyoldbloke]

Congratulations! your new log is so clean, you could eat your dinner off it.. Just a little bit more to do to prevent further infection.


MOST IMPORTANT: You should update Windows and Internet Explorer to get all the Latest Security Patches to protect your computer from the malware that is around on the internet.

I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one.

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one spyware detector/prevention programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-Virus updated.

Happy safe surfing Corey!

[Alienbaby74]

Thanks so much for your help. I do have one concern. Every time I load up my PC an Ewido window pops up and finds a new Trojan installer and offers to clean it. This leads me to believe that something is still trying to run these programs? This is the file that Ewido caught and cleaned this morning upon a fresh boot of my computer...

tp7543.exe

LOCATION: C:\Docume~1\Corey\Locals\Temp

My Hijack Log still looks exactly the same, probable because Ewido killed this file before it could execute. Can I get rid of this file in the first place?

Corey

[Crustyoldbloke]

Hello Corey

I think your suspicions may be well founded.

Please delete your temporary files.

Double Click My Computer (WinXP: Navigate to Start >My Computer)

You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the bottom of the fly out window.

On the very first tab (General) you will see a button labelled "Disk Cleanup"...click that button.

Make sure the following are checked:Downloaded Program Files
Temporary Internet Files and
Recycle Bin
Click OK and Disk Cleanup will delete those files for you.

[Alienbaby74]

Cleaned my temp files. Here is the last log from Ewido.

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 2:41:16 PM, 6/4/2005
+ Report-Checksum: 39C01682

+ Date of database: 6/4/2005
+ Version of scan engine: v3.0

+ Duration: 210 min
+ Scanned Files: 95882
+ Speed: 7.59 Files/Second
+ Infected files: 5
+ Removed files: 5
+ Files put in quarantine: 5
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\Documents and Settings\Corey\Cookies\corey@atdmt[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Corey\Cookies\corey@doubleclick[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Corey\Cookies\[email protected][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Corey\Cookies\corey@hitbox[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Corey\Local Settings\Temporary Internet Files\Content.IE5\91Q4W7JL\2.8.7.4[1].exe -> TrojanDownloader.Qoologic.n -> Cleaned with backup


::Report End


Upon reboot Ewido Guard catches the following still....

tp7543.exe in the same location as prev stated, it has this description...TrojanDownloader.Qoologic.n

Argh!!! So frustrating.

[Crustyoldbloke]

Hello Corey

Where did that one come from? Must have sneaked in whilst we were busy. And it's a bad one too; good job you know me isn't it?

Download.
FindQoologic-Narrator.zip

Extract (unzip) the files inside into their own folder called FindQoologic.

Open the FindQoologic folder.

Locate and double-click the Find-Qoologic.bat file to run it.

Wait until a text opens, post it in a reply to your thread long with a new HJT log.

Then do not shut down your PC, leave it on, and I'll tell you what we are looking for hope fully.