YOU CAN ATTEMPT TO REPAIR THIS FILE BY STARTING WINDOWS SETUP USING THE ORIGINAL SET UP CD ROM. SELECT "R" AT THE FIRST SCREEN TO START REPAIR.
This is the letter I wrote to Dell:
Now when I insert the discs that you sent to me nothing happens. Therefore I don't know if it is because it needs the original windows XP disc first or possibly the cd rom isn't working. I continually keep getting that same message and it go any further than that. Maybe you can give me some advice? I would like to try the windows XP software to set up first if that's possible to send one of those out to me. If its just the windows XP I need then I'll be off to a great start! If it is something else then I'm sure that whomever I bring my computer to will need everything you've sent to me. Only the Windows XP disc is all that I need now. I was surprised to see how fast they had gotten here! You guys are the best!!If you have any advice for me to get this computer running again I would deeply appreciate it as I do have thousands of pictures of my kids on it from when they were very young. I should have back them up hey? I wasn't very computer savvy back then. Please let me know what you can do. Thanks again!(END OF LETTER)
Anyways that's basically it. Is it not working because I haven't started with the original Windows XP disc? They sent me a whole bunch of software thats already installed in the computer that I guess I can use to re install on the computer. Can anyone help? Thanks!