[Starlight_Guided]

Ive been having problems with my computer...I downloaded a program that brought a bunch of spyware in my computer... I think ... THINK I got all that taken care of... but I rebooted my computer and it came up with the found new hardware thingy... and it said "Rmoveable Storage" how do I fix this?

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Do your CD ROM drives run, have you got a card reader, does the floppy drive run

[Retired Tech]

Do your CD ROM drives run, have you got a card reader, does the floppy drive run

[mohsin]

storage media some times refers to USB i think ,, as far as others are may be your CD rom drive is not responding properly chek them

[Starlight_Guided]

When I open up device manager... it lists my floppy and CD/DVD drive seperatly... and it says they are working...whats a card reader???

Edited by Starlight_Guided, 01 June 2005 - 06:43 PM.

[Retired Tech]

Did you check the CD ROM drives work, load, play a disc

Do you get the add new hardware wizard after the removeable storage

Does the PC run despite this

A card reader lets you load memory stick, compact flash cards

[Starlight_Guided]

Did you check the CD ROM drives work, load, play a disc

Do you get the add new hardware wizard after the removeable storage

Does the PC run despite this

A card reader lets you load memory stick, compact flash cards

I dont have a card reader I dont think... I dont have memory sticks or anything like that.... the CD drive does work *knock on wood* and yes the PC runs, because I am on it now.... *knock on wood*

[Retired Tech]

Try TuneUP Trial

http://www.tune-up.com

Run disc clean up then registry clean up then click optimize to run reg defrag, this takes a while, the screen goes to black and white then needs a reboot

See what the PC does

Usually if you get new hardware found it is followed by add new harware wizard, if you then press OK to install it will either say what it is or it could not install, then there is an option to tick, do not remind me about installing this again

[Starlight_Guided]

Try TuneUP Trial

http://www.tune-up.com

Run disc clean up then registry clean up then click optimize to run reg defrag, this takes a while, the screen goes to black and white then needs a reboot

See what the PC does

Usually if you get new hardware found it is followed by add new harware wizard, if you then press OK to install it will either say what it is or it could not install, then there is an option to tick, do not remind me about installing this again

Ok... you kinda lost me... because when it came up "Found NeW Hardware" I could choose to install it... but it couldnt find a place to install it from.... does this Tune Up thingy change anything on my computer?! is it safe?! and are you saying that since my computer IS running now that if I didnt install it it wouldnt hurt my computer?

[Retired Tech]

Tune Up is safe, it will look for obsolete entries, remove them, then you should not get the removeable storage thing.

With the add harware wizard, tick do not remind me

If the PC runs and you can stop the add hardware wizard that is fine

Set a restore point before you run tune up, running tune up is not essential though, you could run disc clean up but tune up will do a more thorough job

[Starlight_Guided]

Ok... disk cleaner is run, and registry cleaner is run... when I run the defrager thingy... do I need to shut down out of everything else?

[Retired Tech]

Make sure IE isn't running, or any programmes are in use, you can leave everything which loads at start up

[Starlight_Guided]

Ok... so... I should get out of things like ICQ and Ventrillo and Outlook... Etc Etc?

[Retired Tech]

That would be safest, though only if they are actually running, like you have Outlook open at the inbox

[Starlight_Guided]

Ok... I did everything you said to do... and it is still showing up in my Device Manager....

[Retired Tech]

Does it have an exclamation mark