burning a dvd
Posted 17 September 2011 - 10:11 AM
Posted 17 September 2011 - 01:22 PM
2. Connect the device while the computer is shutdown and then boot and see if the computer reports found new hardware.
3. On Device Manager is it shown there, on the USB section as an unrecognised device.
You must be logged on as an administrator to perform these steps.
Using Device Manager, you can view the device drivers installed on your computer, update drivers for your devices, check to see if hardware is working properly, and modify hardware settings.
- Open Device Manager by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Edited by Macboatmaster, 17 September 2011 - 01:22 PM.
Posted 24 September 2011 - 07:08 PM
It is now some 8 days since you asked for help.
A reply to your thread was posted the same day.
Please respond to the issue, indicating if you still require help.
Edited by Macboatmaster, 24 September 2011 - 07:15 PM.
Posted 26 September 2011 - 03:41 PM
Posted 26 September 2011 - 03:52 PM
I do not know that program, but my guess is that the option is on the Burning Tab.
See my screenshot
Edited by Macboatmaster, 26 September 2011 - 04:27 PM.
Posted 26 September 2011 - 05:03 PM
As far as the default dvd burner, i have a disk in it but door wont close and tray seems to be stuck hanging half way out. if i click burn on a burning program, the tray seems to slide in a little bit then stops and gets stuck. i hear some weird noises and then i get an error message. i can't seem to burn anything these days...with two separate dvd burners! go figure!
Posted 26 September 2011 - 05:09 PM
Posted 26 September 2011 - 05:15 PM
Regarding where the external DVD drive is, I am just totally confused I am sorry to tell you.
As you posted this
So what was it, you plugged in, and thought it was the DVD drive.
! i finally managed to locate my external dvd player under my computer. i took your suggestion and plugged it in and then rebooted, worked perfect, problem solved!
It does not matter what is shown in My Computer or in device manager.
When you find the DVD drive and connect it Windows will allocate it the next available drive letter.
Edited by Macboatmaster, 26 September 2011 - 06:32 PM.
Posted 30 September 2011 - 03:49 PM
i went in device manager and right clicked on the external dvd. i ran updates. windows said that device is up to date and working fine. i disabled the default dvd burner in the hopes that the burning program would recognize the external burner if the default burner was not there. no such luck. i opened up the program i use to burn dvd's with and it says that it cannot find a dvd burner.
i seem to be at a loss.
Posted 30 September 2011 - 04:48 PM
Click Disk Management.
Is it shown there please
A screenshot of that, if it is and a screenshot of device manager would be useful.
Posted 02 October 2011 - 08:24 AM
DO YOU HAVE THAT connected.
the screenshots that you requested. the only place it seems to show up is under device manager as the Hitachi device under disk drives.
but that device, the Hitachi HDP725050GLA360 is your 500Gb hard disk drive.
My advice is to DISCONNECT EVERYTHING - external hard drive, printer, camera if you have one and any other external devices not needed to boot ie not the keyboard and mouse if those are USB.
Now connect the external DVD drive.
Does the computer report found new hardware.
Go from there.
WHAT make and model is the external DVD drive please.
Connect the drive HERE
Figure 7: Back I/O panel
in the USB on the I/O panel at 13.
Edited by Macboatmaster, 02 October 2011 - 08:43 AM.
Posted 17 October 2011 - 12:50 PM
It is now some 15 days since my last post offering advice and to which you have not responded.
Would you please post indicating the current situation and whether or not you still require help.
As an established member of GeekstoGo with 39 posts on the site, you will I feel be aware that it is preferable to follow your thread to a conclusion or simply post that the problem is solved either by the assistance offered or by yourself. If by the latter means we greatly appreciate you explaining how, as this information is valuable to others browsing the site and indeed to members assisting.
Thank you for your co-operation in this matter.
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