[Mstat]

Hi,

I am a school teacher and need my laptop to work for lesson plans.

Today it booted to the log in box then my desktop picture came up but nothing else.

I rebooted several times and one time it went further but did not load the network icons in the tray on the bottom right so I could not log in.

I next rebooted into checkdisk with fix and repair. It went through but it does not boot up all the way every time.

Thank you for helping me,

Mstat

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Welcome to GeekstoGo

Please boot to F8 and try Last Known Good.

[Macboatmaster]

Welcome to GeekstoGo

Please boot to F8 and try Last Known Good.

[Mstat]

First, thank you for helping me!!

I tried the F8 and last known good. Still hangs with my wallpaper showing and no task bar or icons.

[Macboatmaster]

Before we progress please list ALL you have tried.. This will save us both time and hopefully make the assistance a smoother process.

[Mstat]

I have tried the last known good, I can go into safe mode.

I have run check disk with fix and repair. the first time it booted fine but after that it was an issue again.

Earlier it was hanging after loading everything in the system tray except the network icons. It would hang there as far as them not loading but I could perform other things like using word or excel.

[Macboatmaster]

Go to Safe Mode please with Command prompt.
At the command prompt type
%systemroot%\system32\restore\rstrui.exe
Select a restore point before this problem occurred.

Full details below.

How to start System Restore by using the Command prompt
Note You must be logged on to Windows with a user account that is a computer administrator to complete these steps. To verify that you are logged on to Windows with a user account that is a computer administrator, visit the following Microsoft Web site:http://support.microsoft.com/gp/adminIf a new program has made your computer behave unpredictably, and uninstalling the new program did not help, you can try the Windows XP System Restore tool.

Important If you have not previously set a restore point in System Restore, you cannot restore your computer to a previous state. If you are not sure, or if you have not previously set a restore point, contact Support.

To start System Restore using the Command prompt, follow these steps:

• Restart your computer, and then press and hold F8 during the initial startup to start your computer in safe mode with a Command prompt.
• Use the arrow keys to select the Safe mode with a Command prompt option.
• If you are prompted to select an operating system, use the arrow keys to select the appropriate operating system for your computer, and then press ENTER.
• Log on as an administrator or with an account that has administrator credentials.
• At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER.
• Follow the instructions that appear on the screen to restore your computer to a functional state.

[Mstat]

I am writing this on my computer

What should I do now?

Thank you thank you thank you


I spoke to soon when I rebooted it hung again

Edited by Mstat, 20 September 2011 - 03:03 PM.

[Macboatmaster]

Has it now gone back to the desktop, but with no icons, taskbar or start menu please, or has it hung at the logon screen

[Mstat]

It has now gone back to the desktop, but with no icons, taskbar or start menu.

[Macboatmaster]

Which restore point did you select please you need the one BEFORE this problem occurred.

[Mstat]

Sunday before all of this.

[Macboatmaster]

On the desktop key Ctrl Alt Delete
In Task manager, check to see if Explorer exe is running in processes.
If it is NOT click New Task and type
"explorer.exe" without the quotes.
Click OK.


If explorer exe is running. Click to select then STOP the process.
The click NEW task and follow as before.
If this works do not REBOOT THE COMPUTER PLS JUST POST.

[Mstat]

It was waiting and now it finally finished booting up after nearly 25 minutes.

[Macboatmaster]

I am not being awkward, but can you give me a clue - what is it now booting to.
Please remember that all I have to work with is your post, so you need to explain exactly what is happening.
Do you have the full desktop, icons, start menu and taskbar

Edited by Macboatmaster, 20 September 2011 - 04:54 PM.

[Mstat]

Normal screen all icons and peppy performance, task bar and systray normal.