OpenCloud Security Virus - Help Removing!
Started by
wisdom77
, Sep 20 2011 04:32 PM
#1
Posted 20 September 2011 - 04:32 PM
#2
Posted 20 September 2011 - 06:43 PM
Hello wisdom77 and welcome to GeeksToGo
I'm GLeobas and I'm going to help you fix your problem.
Please note that I'm currently in training and my posts have to be approved by an expert before I reply.
I'm GLeobas and I'm going to help you fix your problem.
Please note that I'm currently in training and my posts have to be approved by an expert before I reply.
- Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply. You can do this in separate posts if it's easier for you.
- Please do not try to fix anything without being asked
- I suggest you print or save any instructions I give you for easy reference. We may be using Safe mode and you will not always be able to access this thread.
- I am currently reviewing your logs.
Edited by GLeobas, 20 September 2011 - 06:44 PM.
#3
Posted 20 September 2011 - 06:43 PM
Hi,
Please, follow those steps in the topic Malware and Spyware cleaning guide. At the end, post the log.
PS: Before you running OTL.exe, select the checkbox:
Extra Registry
PS[3]: Don't forget to post the Extras.txt log together with OTL.txt
Please, follow those steps in the topic Malware and Spyware cleaning guide. At the end, post the log.
PS: Before you running OTL.exe, select the checkbox:
Extra Registry
- Use SafeList
PS[3]: Don't forget to post the Extras.txt log together with OTL.txt
#4
Posted 21 September 2011 - 12:46 PM
Hi,
Download OTL to your Desktop
Download OTL to your Desktop
- Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
- Select All Users
- In Extra Registry, select Use SafeList
- Under the Custom Scan box paste this in
netsvcs
msconfig
%SYSTEMDRIVE%\*.*
%systemdrive%\drivers\*.exe
%systemroot%\system32\drivers\*.* /90
%PROGRAMFILES%\*.*
/md5start
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
C:\Windows\assembly\tmp\U /s
CREATERESTOREPOINT
- Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic
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